I really appreciate the custom objects feature in SleekFlow because it helps the customer support team to handle last orders faster. This efficiency comes from not having to open another tab just to search for previous orders, which streamlines the process significantly. Additionally, I like the API functionality, which likely allows for flexible integrations and enhances overall usability. The initial setup was quite easy, and I was impressed with how well documented SleekFlow is, making the onboarding process straightforward and manageable. Review collected by and hosted on G2.com.

I find SleekFlow's performance to be slow because it loads the full file when opening a chat. This process takes up too much bandwidth and results in sluggish performance when accessing messages or files. The loading of thumbnails and files within chats could be improved by implementing better caching mechanisms, such as storing thumbnails locally after the first download, to reduce repeated bandwidth usage. Review collected by and hosted on G2.com.

Omnichannel, integration with APIs and automated AI. Review collected by and hosted on G2.com.

They release new features very frequently, but the stability leaves much to be desired. Review collected by and hosted on G2.com.

What I like most is how much clearer sales team management has become. We deal with many agents and fast-moving conversations, and SleekFlow gives us full visibility across every chat. Even when someone gets offboarded or goes on leave, we can still access the full customer context instantly, so nothing falls through the cracks. It really helps us maintain continuity with clients. Review collected by and hosted on G2.com.

So far, we haven’t encountered any major issues. Review collected by and hosted on G2.com.

The onboarding process was straightforward, getting us operational in no time. The UI is incredibly intuitive, so my team adopted it with minimal training. I liked how there is a proper analytics dashboard so I can understand what our conversations are doing for me. Review collected by and hosted on G2.com.

As a team new to working with AI, more support around prompt creation will be nice. Review collected by and hosted on G2.com.

It’s easy to integrate and set up the automation flows. Review collected by and hosted on G2.com.

integration error which occurs while using the platform Review collected by and hosted on G2.com.

SleekFlow is a really great tool for managing customer messages across different platforms all in one centralized hub. The CRM, labeling, and automation features are awesome for precise retargeting. I recently tried the AI agent, and the responses feel super human-like! It’s definitely going to save a lot of time and manpower. Highly recommend to anyone looking to streamline their customer communication! Review collected by and hosted on G2.com.

None that I can think of. I needed help with the initial setup, and the customer support was super helpful. Review collected by and hosted on G2.com.

As a manager, I love the collaboration tools. The ability to assign conversations, use internal notes, and see clear performance analytics for each team member has brought transparency and efficiency to our customer service team. It's made training and accountability much easier. Review collected by and hosted on G2.com.

The pricing can be a hurdle, especially for smaller teams or solopreneurs. Some of the more advanced automation and analytics features are locked behind higher-tier plans, which feels a bit restrictive when you're just starting to scale. Review collected by and hosted on G2.com.

What I like most about SleekFlow is that it has complete features and is easy to understand. Review collected by and hosted on G2.com.

So far, there’s nothing I dislike about SleekFlow. Review collected by and hosted on G2.com.

SleekFlow has completely streamlined how we manage customer communication across WhatsApp, Instagram, Facebook, and more—all in one place. The automation tools and broadcast features save us hours every week, and the team inbox helps our sales and support teams stay organized and efficient. Their UI is clean and user-friendly, and the customer support is always responsive and helpful. If you're serious about growing your business through conversational commerce, SleekFlow is a must-have. Highly recommended! Review collected by and hosted on G2.com.

apart from the pricing, it's very good for our company Review collected by and hosted on G2.com.

I really like the ease of use of SleekFlow, which makes my work with customer service more efficient and hassle-free. The platform really works well and meets my needs in a practical way. The initial setup process of SleekFlow was quick and easy, with a dynamic experience that facilitated adaptation to the program. Overall, SleekFlow integrates perfectly with my daily activities, providing a reliable and intuitive solution. Review collected by and hosted on G2.com.

Update the page when the first customer speaks. Review collected by and hosted on G2.com.