SleekFlow Reviews (206)

Reviews

SleekFlow Reviews (206)

4.6
206 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and effective automation features of SleekFlow, which streamline customer communication across multiple platforms. The intuitive interface and responsive customer support enhance the overall experience, making it accessible for teams of all sizes. However, some users note that the analytics capabilities could be improved for more in-depth insights.

Pros & Cons

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MC
Mary C.
Small-Business (50 or fewer emp.)
"very friendly use platform"
5/5
What do you like best about SleekFlow?

i have no idea about API business whatsapp when i enquiry Sleekflow, the saleman very details and patiently to explain the flow and how it works. For now, im using the platform, the customer support very fast respond and easy to use. Im glad to select sleekflow to be my one of useful business tool. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

the platform version is upateing to 2.0, it is a bit confusing which version should I use for some functions. Review collected by and hosted on G2.com.

DC
Demétrius C.
CEO
Small-Business (50 or fewer emp.)
"Excellent platform to sell through natural conversations."
5/5
What do you like best about SleekFlow?

Super complete platform and special mention to the service by Pedro, which is exceptional! Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Sometimes, the bot fails due to system updates.

But soon they manage to resolve it. Review collected by and hosted on G2.com.

Andrew M.
AM
Andrew M.
Small-Business (50 or fewer emp.)
"Sleekflow Review"
3.5/5
What do you like best about SleekFlow?

Sleekflow has a lot of resources on their site and on Youtube to guide new users as they onboard the product into their organisations. One of the cool features that they've recently implemented is Flow Builder which makes any chat automation with external parties much quickere and easier to build.

I also appreciated our account manager during the procurement process as she was able to answer many of our questions and helped us feel at easy in selecting Sleekflow. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Because of our account type that we signed up on, we could not receive any hands-on support during our onboarding. We had to resort to their online resources (which were helpful) and contacting their support through Whatsapp. It would have been great to have an option to meet with an product enablement specialist to help guide us through not just the implementation process, but also the approval process to get the green tick for our Whatsapp account. Review collected by and hosted on G2.com.

SS
Sharan S.
General Manager
Small-Business (50 or fewer emp.)
"Healthy Business Platform"
5/5
What do you like best about SleekFlow?

Interface, smooth navigation, constant updates, friendly customer support and On point pricing. Overall a very good platform for making businesses much more easier. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Payment Gateway is something which they need to have alternatives on cause stripe blocks cards after multiple failures. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"An easy way to manage multiple communication channels between Stores and Staffs!"
4.5/5
What do you like best about SleekFlow?

SleekFlow is a powerful tool that can help business improve their customer coummunication and engagement, leading to better customer satisfaction and increased revene. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

It is a paid paltform, and the cost maybe prohibitive for some businesses, especially small bussinesses or startups with limited budgets. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Basic features but buggy, poor customer service"
2/5
What do you like best about SleekFlow?

Just basic features, lots of limitation. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

unstable platform, poor customer service Review collected by and hosted on G2.com.

Monika D.
MD
Monika D.
Director of Digital Experience
Small-Business (50 or fewer emp.)
"Best omnichannel messaging Platform on the market!"
5/5
What do you like best about SleekFlow?

how easy the integration with multiple platforms work, the amazing customer service who is always keen to help, how customizable their payment plans are, east to use, Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

set up templates is sometimes a challenge, but customer service always help out! Review collected by and hosted on G2.com.

SC
Stephen C.
Director
Mid-Market (51-1000 emp.)
"Review on Sleekflow"
5/5
What do you like best about SleekFlow?

Very good customer support; responsive and knowledge team members Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Some functions are driven by Whatsapp Business requirements, which we know cannot be changed easily by Sleekflow eg messages sent out but blocked cannot be cancelled Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"SleekFlow is an excellent platform"
5/5
What do you like best about SleekFlow?

It is an excellent communicating platform with our clients. Their team is very professional and responsive. In addition, the platform is very well organized and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

There is nothing we don't like about SleekFlow. We are happy to work with them as they keep on improving. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Comprehensive app to manage the business but occasionally unstable"
4/5
What do you like best about SleekFlow?

gathering all messages from different channels in one place and can be reached by all team members is the best part.And the internal notes function is helpful for communication among the team. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

-Wishing sleekflow to be able to do intergration with mindbody, so clients can receive updates of their mindbody accounts by whatsapp as 90% of them are active users of whatsapp over SMS/email.

-The template approval criterias is not transparent, it would be nice if the reason could be stated clearly for a rejection.

-not very stable. Review collected by and hosted on G2.com.