SkyPrep Pros and Cons

I like the active user cost structure, and the ease with which you can create new courses. Assignment is easy, and it even offers several bulk user management tools that make our workflow much simpler. I've also found that the notification tool is great, and allows you to preset a number of conditions where a user can/should be notified, and you can also customize each notification template. Finally, I would like to add that every interaction that I have had with the Skyprep team has been positive. Whether it was a discussion about future updates or my experience with the product, or in the rare cases where I've hit an issue, the team is always very professional and responsive. Review collected by and hosted on G2.com.

I wish that there were more options to update and customize the interface look/feel. Another minor issue is that many of the updates happen prior to any announcement, leaving you with little, if any, time to adjust or send out a communication. Review collected by and hosted on G2.com.

I like the ease of use of the program. It is easy to interact with and our users complete their training with very little questions. Review collected by and hosted on G2.com.

For my company we need a better reporting platform than the basic reports you can run right now. After talking to the support team though I have heard word of that they are revamping this section and I should be able to run more complex reports in the future. Review collected by and hosted on G2.com.

I evaluated several different LMS before making the decision to go with Skyprep. What we liked best about Skyprep, and continue to like, is the support they provide. The support is much more personal than what you'd get with much larger organizations. We always talk to the same employees when needing assistance, which makes the support easier because they understand our business and needs. You don't have to reintroduce and explain yourself over and over again as you work with different support agents because we always speak with the same support agents. The pricing model that Skyprep has was aligned with our business needs which was another factor for the purchase. Review collected by and hosted on G2.com.

Skyprep uses many different 3rd party services in their application, just like any other SaaS company on the market. Some to name that they are use Rackspace CDN, Amazon AWS, Filestack, JW Player, etc. We purchased a white label domain so that the LMS would be under our domain name, as the majority of our clients are behind their corporate firewall and only allow access to authorized sites. Our clients whitelisted our domain, but all the other 3rd party services that skyprep uses causes some of our clients to not be able to access the LMS because they must white list all these other services. Skyprep was not able to provide a full list of all the 3rd party services they use along with ports and IP addresses needed to be white listed by our customers. Review collected by and hosted on G2.com.

Skyprep was been an amazing alternative to our previous LMS. There staff is quick to respond, act and resolve any issues we may have. They are interested in our enhancement suggestions, they are VERY reasonably priced and it is a great admin and end user experience. Love it! Review collected by and hosted on G2.com.

The only issue we have experienced is the inability to allow for partial scoring in exams, but this was something we were able to overcome by setting new expectations with our management staff and employees. In the end, we were able to get a better representation of subject matter mastery by not allowing partial points in quizzes and exams. Review collected by and hosted on G2.com.

I can provide my own specific and detailed training for 80 employees spread out over the United States. I can track their participation, scores and completion. I control the entire process from a simple to use admin site. Anytime I have asked SkyPrep for assistance they have responded immediately. Review collected by and hosted on G2.com.

I do not have any complaints about SkyPrep. Review collected by and hosted on G2.com.

The best feature of Skyprep is the ability to divide employees by department/groups and managers. It makes assigning training/tests very easy. Review collected by and hosted on G2.com.

Skyprep does not allow you to only give a "solution" to a question, without revealing the correct answer. This is a huge drawback of the system. Review collected by and hosted on G2.com.

I like that it is a centralized area for us to manage all training's our employees have attended. Review collected by and hosted on G2.com.

I wish there would be a centralized way of adding users and selecting they passed on a specific date instead of separate areas. I.E. I add a user, then I goto update if they passed or not, and on a separate screen I need to update the date. Review collected by and hosted on G2.com.

The SkyPrep team is very responsive and timely when I contact them. I know I am talking with a real team who cares about their customers. Review collected by and hosted on G2.com.

Nothing. I appreciate SkyPrep's willingness to make software updates if there is something that needs to be changed to make SkyPrep more user-friendly. Review collected by and hosted on G2.com.

You do not have to be skilled in IT to build the online program Review collected by and hosted on G2.com.

Some difficulty when translating course into French Review collected by and hosted on G2.com.

Hierarchy of user capability. Three levels of users an very useful for franchise model. Master franchise to franchise to employee. Review collected by and hosted on G2.com.

When learners are enrolled in learning path or locked timeline for multiple courses. Learners do not receive notifications when they can attempt next course or stage. Managers are required to record when they have finished the course and when they can start the next course then notify the learner, would like this process to be automated Review collected by and hosted on G2.com.