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Very receptive to the user experience and product enhancements. From a user perspective, it has a clean and uncluttered UI and appearance, and for new learners it essentially requires no onboarding, it is that self-intuitive. Their knowledge base is great, and if I get stuck or forget how to do something, the customer reps are simply fantastic and always there to help and guide you. Review collected by and hosted on G2.com.
Initially, when we started out, there were some features that were not available that were important to us. We submitted these new feature requests, and in a short matter of time, they implemented these features. We are not a large customer/user, yet we had some unique requirements, so it was appreciated that they gave the same priority to us as other larger customers. What was a con is now a pro. Review collected by and hosted on G2.com.
Video Reviews
Everything you need in an LMS plus some and made easy and quick.
73 out of 74 Total Reviews for SkyPrep
Overall Review Sentiment for SkyPrep
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Our overall experience with SkyPrep has been incredibly positive. The platform is intuitive and adaptable, which has made our transition smooth and our training more effective. From the outstanding customer support to the ease of use and integration, SkyPrep has proven to be a reliable and valuable LMS solution. We highly recommend it to other organizations looking for a robust and user-friendly learning platform. Review collected by and hosted on G2.com.
The only drawback we encountered was that we didn't adopt SkyPrep earlier. Transitioning to the platform highlighted the potential benefits and efficiencies we missed out on before implementing it. Review collected by and hosted on G2.com.
Super easy to implement; users can easily navigate platform; it didn't take a ton of work to set up. The SkyPrep team is super helpful and kind in every interaction. Review collected by and hosted on G2.com.
Don't have a lot of complaints - there are some minor hiccups with certain functions, but nothing that stops functionality. I wish there was a way to verify that Knowledge Boosters were sent, or a way to send reminders to complete the Knowledge Boosters. Review collected by and hosted on G2.com.
Their course authoring tools provide extensive features that make creating modular courses with assessments easy. Their API made implementing their platform into our website a breeze. Their success managers are amazing and create a great connection to get any questions we may have answered. We have worked with them for nearly ten years, during that time we have worked with them to integrate features into their platform to cater to the needs of our users. Review collected by and hosted on G2.com.
The only issue we have had in the past with their platform was their reporting sometimes missed some data points that we have. They have added a custom report feature that is beginning to resolve that issue. Review collected by and hosted on G2.com.
My team implementend the platform in a very short time. It guarantees us a top level management of the Learning Management system. It's very easy to produce any report we need and we can take data-drive decisions on every aspect of the training process and the business development in this area of activity Review collected by and hosted on G2.com.
Nothing to say about this, the new CMS gives great solutions for content creation and management, thus solving a former area of improvement Review collected by and hosted on G2.com.
Ease of use, tracking progress, and assigning courses to employees is simple Review collected by and hosted on G2.com.
transferring completion certificates was a long process as we couldn't do it in bulk, had to do it individually Review collected by and hosted on G2.com.
Setting up courses compared to other systems we have used in the past (I demo'd several before settling on this, and this was our 4th LMS system over the past decade) was SUPER easy! While our unique requirements did require some specific adjustments, they were very eager to assist and made the process pretty seamless. Additionally, they provided us with video calls where they would walk me through certain settings and setup to make sure everything met our specific needs. I was able to upload a course, create quizzes and have it almost fully to our custom settings often times in under an hour! Review collected by and hosted on G2.com.
They don't have 24 hour customer support which does make it a little harder if there is a tech issue after hours or on a holiday (they observe American & Canadian holidays which can lead to 4 days of no service after a weekend), BUT if there is a major system shutdown they will still be responsive, and luckily, we really don't have any system issues. I would just make sure to avoid timing your initial rollout over their holidays as support will be limited if you experience a learning curve. Review collected by and hosted on G2.com.
Before we started using Skyprep, our training material was everywhere. You name it: Google Drive, YouTube, 3 Ring Binders, random file cabinets, people's desks, you name a place and we had training material there. Now we have it all under one roof, Skyprep. No more searching high and low for that one piece of information we need to train a new hire or re-train someone who has forgotten. It's all right there with easy-to-navigate courses and Learning Paths. Review collected by and hosted on G2.com.
There's no dark mode, which is something while not necessary, would be incredibly helpful.
Would be great to have auto-generating certificates upon completion of courses or Learning Paths. Review collected by and hosted on G2.com.
I like how easy it is to navigate through platform also the ability to see participants progress and assign further training Review collected by and hosted on G2.com.
So far there's nothing I dislike about skyprep Review collected by and hosted on G2.com.
I love how easy the platform is to use for both a user and admin. For the most part it's very intuitive, especially when having demo-ed other platforms. Also, the people I dealt with at SkyPrep were super friendly and always answered my questions. Very patient :) Review collected by and hosted on G2.com.
It's difficult for a user to locate the certificate for their Learning Path. Locating individual certificates is easy, but to locate the master certificate so to speak, it's not well placed. Review collected by and hosted on G2.com.
Easy platform to use for all members of our franchise community. Makes the training process easier for our franchisees and saves several hours in the initial on-boarding of staff members. I enjoy that there is regular support calls with a member of the SkyPrep team to update you on features you may not yet be using to make sure that you are utilising SkyPrep to it's full capacity.SkyPrep is relatively cheap, however the low cost of the platform doesn't decrease the quality of the product - great price for what you receive in an LMS. There is functionality to integrate with other platforms. Review collected by and hosted on G2.com.
Some features that managers don't have access to that require additional work for admins. It would be helpful if managers were able to remove users, this requires the manager to contact the admin to disable or remove a user. The notifications could be improved so that staff members receive a notification when a course becomes available when they have waited the appropriate amount of time. Currently this is a manual process and requires the manager to keep track of when a course becomes available and could be automated. Review collected by and hosted on G2.com.
