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Top Rated Sitecore Commerce Alternatives

Sitecore Commerce Reviews & Product Details

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sitecore Commerce?

Sitecore is great in the sense that it can be highly customized to suit business needs. Apart from that, the UI and content elements are pretty neat and relatively easy to work with. I particularly like how responsive the platform is and that I can customize it based on demographics and other key data points. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

Product support leaves a lot to be desired. It's always a struggle to describe what's going on and get to the solution. In order to make the most out of this, there's a solid learning curve needed which can result in long implementation times and drive up costs. Over time, this is great, but there's definitely an investment period to cross in order to get there. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

We use Sitecore Experience to create unique customer experiences. We use this as our content management system and to present data quickly. I have also used this to create an e-commerce shop previously for another customer. Review collected by and hosted on G2.com.

Sitecore Commerce Overview

What is Sitecore Commerce?

Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your existing solutions (both modern and legacy), as well as provide the ability to support updated commerce experiences such as social commerce and augmented reality/virtual reality. It leverages AI-powered product discovery to identify buyer intent, personalizing product search results, merchandising, and recommendations to increase sales. Sitecore was recently named a leader in B2B and B2C commerce by IDC, and a leader in Personalization Engines by Gartner.

Sitecore Commerce Details
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Product Description

Sitecore Commerce uses everything you know about your customers to deliver shopping experiences that are shaped by their interaction history and context, transforming prospects into lifelong fans.

How do you position yourself against your competitors?

Sitecore is the best in the world at personalized digital experience. Unlike competitors, we are 100% focused on digital experience. We deliver 500,000 digital experiences every day for more than 3.600 brands, and we were the first company to offer real-time personalization. Moreover, we are the only company that brings together content, commerce, and data into one connected platform. And perhaps most importantly, we provide superior time-to-value.


Seller Details
Seller
Sitecore
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,904 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
Phone
1 415 380 0600
Description

Sitecore is the leading provider of end-to-end digital experience software. Our SaaS-enabled, composable platform empowers brands to deliver unforgettable customer interactions.


Joe R.
JR
Overview Provided by:
B2B SaaS Marketing | Public Speaking | Data-driven approach to continuous improvement | Musician, running, cycling, swimming, and drone enthusiast

Recent Sitecore Commerce Reviews

Ganesh W.
GW
Ganesh W.Mid-Market (51-1000 emp.)
5.0 out of 5
"One of the best CMS platform"
It is one of the best CMS platform to engage users and business. Easy to be used by both developers and business. You can easily customise your nee...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Great Functionality Requires Great Experience"
Sitecore is great in the sense that it can be highly customized to suit business needs. Apart from that, the UI and content elements are pretty nea...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"Advanced CMS environment with pros and cons"
Ability for marketers to not need development experience. Once things are set up, things in theory should run smoothly with any content edits being...
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Sitecore Commerce Media

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20 out of 21 Total Reviews for Sitecore Commerce

3.8 out of 5
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Sitecore Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sitecore CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ganesh W.
GW
Senior Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Sitecore Commerce?

It is one of the best CMS platform to engage users and business. Easy to be used by both developers and business. You can easily customise your need on the fly as per your need. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

Installation for devloper can be tricky sometimes other than this everything is awesome. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Helps to engage audiences Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Sitecore Commerce?

Ability for marketers to not need development experience. Once things are set up, things in theory should run smoothly with any content edits being able to happen with no technical knowledge. Ability to evolve the marketing analytics abilities. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

Difficult to install or upgrade the system. Lots of small things to remember on the development and setup side of things, otherwise something might break. Deployments can be tough to troubleshoot if something minor has an effect on the rest of the system. Review collected by and hosted on G2.com.

Recommendations to others considering Sitecore Commerce:

Make sure it meets your business needs and you have a team ready to take on the technical challenges involved Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Allowing marketers to control the content and data easily. Ability to plug in to many different APIs and internal tools. Review collected by and hosted on G2.com.

Jay Francess M.
JM
Technical Director / Sitecore Certified Professional
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Sitecore Commerce?

Sitecore XC makes things possible in integrating multichannel commerce sites. It delivers great experience espcially to the users because of its Merchandising tool. It is much to maintain as long as you know how to categorize your product with the application and Sitecore can provide support and training for it for better effectiveness of the application towards a certain organization. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

Maybe it's installation steps. It seems like it takes a lot of effort in installing it and may encounter sometimes problems in just by installing it. This is not good for consumers of the app since this will take much of there effort in setting it up. Review collected by and hosted on G2.com.

Recommendations to others considering Sitecore Commerce:

If you are looking much greater experience for using an e-commerce application in bigger scale trying using Sitecore Experience commerce. And bunch of community sites that can help you out when you got issues along the way Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Although there problems along he way in setting it up but it is worth it to implement since it gives great experience but needs more improvement in understanding the flow for new starters and maybe making the installation much more easier. Review collected by and hosted on G2.com.

AD
Digital Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sitecore Commerce?

Best in class platform that is highly complex but easy to use, creating and editing content and carrying out full personlisation and analytics in one platform definitely has its advantages. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The main issue with Sitecore is the specialist development resource it requires and the competition for it - particularly in Manchester UK where I am based. It makes it difficult to find and retain good developers to work on the platform. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Large ecommerce platform to maintain a large product library and multi language site which is being maintained by a wide range of users in European satellite offices. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Sitecore Commerce?

With majority of the eCommerce platforms I have worked with when developing client or customer solutions over the past 2 decades a large portion of those platforms require an extensive amount of customisation in order to tailor the system to a customers requirements. In addition to that, upgrading the platform to a later versions usually results in a lot of broken code that requires significant refactoring. With Sitecore Commerce the platform has been built with customisation in mind making things considerably easier and having the confidence that upgrading to a later version isn't going to break your spirit or your customers bank account. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The main downside is that there aren't that many out-of-the-box promotions or out-of-the-box payment providers.

Promotions are where customers usually require the most amount of effort when it comes to their particular requirements although opportunities do exist to port any preexisting promotions across from other solutions.

As for payment providers, it's great that Braintree integration is offered out-of-the-box but more often than not a customer usually requires a different payment provider so it would be great if there were more options out-of-the-box other than just Braintree. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Having experience with Sitecore Commerce and Sitecore Experience Commerce has enabled us to provide unique and impactful experiences for our clients and their customers. This is due to the flexibility of the platform and the features that it provides allowing our clients to engage with and maintain relationships with their customers providing invaluable insight and customer retention Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Sitecore Commerce?

I started using Sitecore for the first time just a few months ago, after having only used homegrown CMS prior to that.Once you've learned the ropes, it reasonably smooth, depending on your company's implementation, but due to the nature of the platform, that varies wildly. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The system proved difficult to learn for a first time user with a company who had only recently adopted it, so the curve was steep, but not wholly inaccessible. Aside from being a bit difficult to learn the deployment process is difficult, and fails frequently. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

My company needed to implement a CMS platform with eCommerce. Sitecore has allowed us to directly connect our PIM and SAP systems. Review collected by and hosted on G2.com.

JR
UX Designer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Sitecore Commerce?

Great platform lots things to learn i have to better understand the platforms personalisation tools, when Im hear at conference. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The ribbon are can be very heard to navigate. I wish there was simplified version and pro feature configeration Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

Continued options to create a unique customer experience that engages our customers Review collected by and hosted on G2.com.

Verified User in Consumer Goods
CC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Sitecore Commerce?

Keeping the visitor in one URL and experience. OOTB SXA components. Plug-in architecture. Minions. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

End user UI is limited, extending it can be costly, production deploys not time-tested, steep learning curve, complex install Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

My clients have been able to take brochure sites and turn them into self-service transactions Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sitecore Commerce?

The sitecore e-commerce platform has the potential to be a really great e-comm tool which will enable businesses to add value and sell effectively online. The Analytics abilities to view the actions taken prior to purchase are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The feedback has been that the e-commerce platform could be improved to enable better integration with payment platforms and services. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

sitecore commerece has been employed in a client of ours to provide a B2B and B2C experience utilising headless Review collected by and hosted on G2.com.

Verified User in Retail
ER
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Sitecore Commerce?

The sales pitch was great! And the plans were fantastic Review collected by and hosted on G2.com.

What do you dislike about Sitecore Commerce?

The long implementation time and costs. Many hidden costs that come down to very limited out-the-box capabilities. We were told 3 months to build. It took 4 attempts to go live, the first was aftr 13 months and we went live after 14 months. 14 months of paying a premium with not much to show for it Review collected by and hosted on G2.com.

Recommendations to others considering Sitecore Commerce:

Sitecore Commerce is not a mature product. Be careful not to buy based on the sales pitch. The product is very limited in commerce features and really designed as a developer toolkit. I would not recommend Sitecore for Commerce projects. It may be ok for CMS - I'm not sure. The reference checks we did were ok - but it appears they were setup and told what to tell us. very disappointing and Sitecore Commerce is very risks. Review collected by and hosted on G2.com.

What problems is Sitecore Commerce solving and how is that benefiting you?

We were building an online shop to compliment our retail stores Review collected by and hosted on G2.com.