Site Search 360 Reviews & Product Details

In addition to stellar customer service, they offer many tiers of service which makes it possible for a small business such as my own to use their service, and as I grow I can continue to make my search functionality even more robust with higher plan tiers. Review collected by and hosted on G2.com.

It was difficult for me to set up and integrate my search bar into my site. But this is a minor point. I would absolutely recommend Site Search 360. Review collected by and hosted on G2.com.

The features and support are over the top in terms of quality and ease. The look is pleasant. The feedback I have received to date from my target market helps me believe I went with the best offering to meet my needs and wants combination.

I recommend this offering for small businesses. It has helped to advance my offering into my target market with significant effectiveness. Review collected by and hosted on G2.com.

I doubt I would have been able to use this technology without their support. Review collected by and hosted on G2.com.

We are a small nonprofit organization with a limited budget. We were able to integrate Site Search 360 into our site to ensure that our audience could find the content that they need, across a few of our interrelated sites. The basic functionality was easy to set up and the support team has been fantastic. Review collected by and hosted on G2.com.

Honestly, I don't have a negative that is related to the product. The only thing is that I wish I could harness more of the solution as I know we've barely used the functionality to its capabilities. Review collected by and hosted on G2.com.

Site search appears to be an incredibly powerful search plugin that offers genuine improvements over the default search offered by WordPress. It can be customised in many ways, and pull products and news articles into the search results. It seems on the face of it, a mini google search engine on your compay site. Review collected by and hosted on G2.com.

All the powerful features that SiteSearch 360 offers come at a price, that is it can be very complex to set up exactly. There are default settings to help get you started, but we quickly found that we were not getting the most from the system. Review collected by and hosted on G2.com.

I love the fact that SiteSearch 360 was so easy to use and to implement for our customers. It is also easy for our visitors to find what they are looking for on our web site.

I love the support, which is out of this world. Abbie was so helpful and helped me to fine tune our search box system so that only the required section of our web site was indexed. Being a little older (72) it sometimes hard to work out what to do but with Abbie's help there was no problem. Thank you, Abbie. You made my life a lot easier. Review collected by and hosted on G2.com.

After using SiteSearch 360 for a few years I can not think of any thing I dislike about it. Review collected by and hosted on G2.com.

We have been able to customise to do just what we want (with quite a bit of development work as our requirements are quite specific). It takes a little time to work out how best to set it up if you want to use all the features properly, but ss360 support team are fantastic. They have been excellent in helping with our numerous questions and additional requirements. We are very happy with our search, and it has been well worth the effort invested in getting it right. Review collected by and hosted on G2.com.

It took a while to develop the search so it worked optimally for our site/requirements and customer support works on northern hemisphere time so the chat function isn't so useful if you aren't in that time zone. However, the email support is excellent and timely if you are happy to wait until they are online. Review collected by and hosted on G2.com.

the backend of site search has a very clear structure and is easy to use if u want to optimize your search experience for your costumers.

The Team behind Site search helps out all the time and it doesnt take more than a day for them to respond.

all in all i can recommend using Semknox. Review collected by and hosted on G2.com.

There are not a lot of negative features about site search 360.

We had problems with our mothly searches but in the end the semknox team figured it out and it works perfectly for us now Review collected by and hosted on G2.com.

It's quick to set up and highly customizable with accurate and well-presented search results. We're using the Results Mapping and Dictionary Entries features to help users find what they want in our acronym-heavy organization.

Getting technical support has been easy with quick responses and turn-around. And the free search performance report has provided good information and suggestions to improve performance and user experience. Review collected by and hosted on G2.com.

Search suggestions weren't working with the overlay layout, so we couldn't use this layout format.

And we had to set up a lot of exclusions to prevent duplicate results due to multiple URLs for some pages on our site. Review collected by and hosted on G2.com.

SS360 is a versatile engine with good customization possibilities. At first, we chose SS360 as a European alternative to a global page search based on Google. But the software also proved useful as a way of displaying calendar function, recipes and news articles. Review collected by and hosted on G2.com.

Global search results often come out too fluffy. We have experienced that the engine sometimes does not show the most relevant pages, e.g. when writing a sentence from a specific page into the search bar, the engine would suggest a different page as the best result. Review collected by and hosted on G2.com.

Even with our custom system and the complexities with login walls, Site Search 360 was flexible enough to implement in just a couple hours. So powerful and a game changer for our customer experience. Review collected by and hosted on G2.com.

None so far. We are uncovering more features by the day and every new feature we discover gives the tool more and more power. Very robust and flexible. Thank you for the product! Review collected by and hosted on G2.com.