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4.4 out of 5
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Simplydesk
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5 Simplydesk Reviews
4.6 out of 5
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AP
Aurore P.
IT manager
Mid-Market(51-1000 emp.)
What do you like best about Simplydesk?
SimplyDesk se distingue par son interface intuitive et sa facilité d’utilisation, ce qui permet une prise en main rapide. J’apprécie particulièrement la gestion efficace des tickets et des actifs IT, qui nous fait gagner un temps précieux au quotidien. Le support client est également très réactif et toujours à l’écoute de nos besoins. Enfin, le fait que ce soit un logiciel français apporte une vraie valeur ajoutée en termes de proximité et de conformité aux normes locales. Review collected by and hosted on G2.com.
What do you dislike about Simplydesk?
SimplyDesk est un excellent outil de gestion IT, mais quelques améliorations pourraient être apportées. Par exemple, certaines fonctionnalités avancées nécessitent un temps d’adaptation pour être pleinement exploitées. De plus, l’intégration avec certains outils tiers pourrait être encore plus fluide. Cependant, l’équipe est à l’écoute des retours clients et propose régulièrement des mises à jour pour améliorer l’expérience utilisateur. Review collected by and hosted on G2.com.
RR
Roshan R.
Small-Business(50 or fewer emp.)
What do you like best about Simplydesk?
Simplydesk is the best tool to manage customers and also its helpful for me to manage the queries from clients. Simplydesk is easy to use to application. Very easy to implement, and easy to integrate with relevant softwares. Simplydesk have multiple features to use. I can now manage everything in my office with the help of simplydesk. I am using simplydesk frequently daily basis. Review collected by and hosted on G2.com.
What do you dislike about Simplydesk?
Simplydesk is overall a best platform to manage queries and everything. Just one think I dislike is sometimes customer support is delaying on solving the issues. Review collected by and hosted on G2.com.
SG
Shriyash G.
Seller support associate
Enterprise(> 1000 emp.)
What do you like best about Simplydesk?
It is helpful in automatic detection of devices across networks. Usually i can see and access my drives at office and thats a huge advantage for me. Its very easy to use. As a support specialist i use it on a daily basis yo collect information and rectify and provide solution. Review collected by and hosted on G2.com.
What do you dislike about Simplydesk?
Sometimes the connection gets laggy during transfer of data that too when too many people are accessing the same source. Review collected by and hosted on G2.com.
KK
Kanha K.
manager
Mid-Market(51-1000 emp.)
What do you like best about Simplydesk?
Transparancy in terms of tickets raised and tracking the ticket Review collected by and hosted on G2.com.
What do you dislike about Simplydesk?
sometimes there is a lag which reults into losing out the important issues as the problem is not raised Review collected by and hosted on G2.com.
US
Verified User in Staffing and Recruiting
Mid-Market(51-1000 emp.)
What do you like best about Simplydesk?
i have used this tool and the best thing which I like in this tool is we can do ticketing, It inventory, It management and the UI is quite easy to understand no need for a training or time to understand Review collected by and hosted on G2.com.
What do you dislike about Simplydesk?
to be very honest i did not come across with anything which I would like to developer team to add in this tool coz whatever the required things all are there. Review collected by and hosted on G2.com.
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