The initial chat function with SimpleTexting was efficient and easy to use. They're eager to accept questions along the way, and happy to help as needed. My questions were related to particular usage I was hoping to accomplish. Review collected by and hosted on G2.com.

When I reviewed the initial training videos online, I didn't find them helpful topics. Initially, I was hoping to find straightforward ways to document permission for using a list for those of us who already had an established group to text. Review collected by and hosted on G2.com.

You get an app on your phone to check any incoming msgs from if you need to. Review collected by and hosted on G2.com.

Difficult to download Image.The images gets dowloaded in jiff format Review collected by and hosted on G2.com.

The most helpful thing about Simpletexting is the support! Every time we have a problem, Simpletexting support is quick and efficient in helping us resolve issues. The texting service is, just as the site says, simple. It's affordable and user-friendly! Review collected by and hosted on G2.com.

The downside is it does stop working occasionally, which means if this is a primary communication platform for you and clients, you have no idea what messages are coming in. That is lost clientele and money. Review collected by and hosted on G2.com.

Through Simple Texting, we are able to reach households we would otherwise not be able to reach. It helps us to schedule appointments and makes it easy for households to reach us and ask us questions, too. Review collected by and hosted on G2.com.

The reporting can be a bit clunky, but overall it's still pretty user-friendly. Perhaps if there was a way to save customized reports so they wouldn't need to be recreated every month or quarter, that would be helpful. Review collected by and hosted on G2.com.

The ease of use is by far what I like best about SimpleTexting. Even if you have never been on their web-based platform before, you will still be able to navigate and complete different actions. Review collected by and hosted on G2.com.

It is really difficult to talk to a human sometimes. Chat is always available, however, sometimes it is easier to just pick up the phone and talk about it. Twice now, the lines were busy and the automated system made me enter my call back number, however, I never received a callback. Review collected by and hosted on G2.com.

It is easy to use. The staff is super helpful, and they never keep you waiting. Simple texting has helped us grow our business. Review collected by and hosted on G2.com.

I can't say there is anything that I dislike. They have always fixed the problem on the spot Review collected by and hosted on G2.com.

I am a fan of the simplicity of the user interface, the live chat support, the ability to organize my contacts into separate lists, and schedule future responses. Review collected by and hosted on G2.com.

I wish there was better organization and management of each contact. I would like to be able to group certain contacts by tags, categories I can create, and create tasks for each contact. Review collected by and hosted on G2.com.

Responses are instant, notifications to emails are quick if you miss something. Review collected by and hosted on G2.com.

I wish you could archive chats, maybe you can? Review collected by and hosted on G2.com.

Super easy and straightforward to use, unlike other platforms out there. The cost is also great, well below what I would expect to pay from this platform. Recommend to everyone. Review collected by and hosted on G2.com.

Honestly, I cannot say anything about not liking this platform. When things go down, it is permanently fixed right away. We even get notified when it is down and back up. Review collected by and hosted on G2.com.

Simple Texting is like the name says simple. You can easily create campaigns and keywords. I just found out you can use Zapier to create contacts which means we can use our current form to gather new subscribers. Our company is working on creating a single source of data, so I'm looking forward to using the APIs in the future. Review collected by and hosted on G2.com.

So far I haven't found anything to dislike. I am new to SMS marketing so I'm sure I'll find things I'll want, but for now, everything is working great. Review collected by and hosted on G2.com.