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simpleERB
Editedit
simpleERB
By 5pm.co.uk
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5.0 out of 5 stars
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simpleERB Reviews & Product Details

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Phill L.
PL
Program Manager
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about simpleERB?

Simple interface, relatively intuitive to use. They seem to have thought through most of the requirements of a booking system and integration with websites. I have been live on this a few weeks now and all the bookings have come through seemlessly Review collected by and hosted on G2.com.

What do you dislike about simpleERB?

The interface is a little old fashioned and clunky. Some of the forms (like setting up tables) require you to go in and out to access each table property but overall the downsides are limited for what is a very good tool. Review collected by and hosted on G2.com.

Recommendations to others considering simpleERB:

This is a free or very cheap reservation system that works really well and the support for this product is fantastic. Review collected by and hosted on G2.com.

What problems is simpleERB solving and how is that benefiting you?

We are using this as our online and offline table booking system. Review collected by and hosted on G2.com.

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simpleERB Overview

Editedit
What is simpleERB?

simpleERB is a cloud-based reservation management and CRM solution for restaurants. We helped restaurants globally process and manage over 1.5 million bookings in 2021. Easy to configure with customised settings, get up and running and start taking bookings within 30mins. Multi-user, unlimited areas and tables which works on iPads as well as desktops via an internet browser. No software or system updates required. Manage online bookings via a widget from your website, social pages and Google. Eliminate no shows with; email auto-reminders (SMS chargeable), cancellation policies/reasons and our card capture and payments on bookings with our secure payment integration feature. Create prepayments on booking offers/promotions or special private events. Inbuilt reviews, with comprehensive reporting and export facility for a GDPR compliant mailing list. Three affordable and competitively priced plan types depending on business' demand. We offer monthly or annual contracts. No lock in, upgrade or downgrade your plan with seasonal fluctuations, cancel anytime. Friendly UK-based support on hand via email or phone to assist with any queries. Try a free trial today, with 250 covers to test. No card is required to register.

simpleERB Details
Discussions
simpleERB Community
Languages Supported
English
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Product Description

simpleERB keeps a record of your customers and their preferences, helping you run your restaurant more efficiently & maximise your profits

How do you position yourself against your competitors?

Light weight. Easy to install. Easy to use. Multi user.

Seller Details
Seller
5pm.co.uk
Year Founded
2000
HQ Location
Glasgow, United Kingdom
Twitter
@5pm
9,406 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Ronnie S.
RS
Overview Provided by:
Ronnie Somerville
Founder @ 5pm.co.uk & simpleERB.com, Investor/Advisor Swipiicard.com

Recent simpleERB Reviews

Phill L.
PL
Phill L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent product with really great customer support"
Simple interface, relatively intuitive to use. They seem to have thought through most of the requirements of a booking system and integration with ...
Read more
Diane L.
DL
Diane L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Benchmark company / product / service"
I’ve been using simpleERB for several years now. I can’t say enough good things about this company: -- keep up with latest technology / trends -...
Read more
Dave G.
DG
Dave G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent booking system"
The system is very easy to use and support is never far away on the odd occasion you have a problem.
Read more

simpleERB Pricing

Starter plan
£19.00
200 Covers Per Month
Plus plan
£42.00
1000 covers Per Month
Pro plan
£72.00
500000 unlimited covers Per Month
See all 3 simpleERB pricing levels
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simpleERB Media

simpleERB Demo - Sample - simpleERB Grid view on a laptop
Bookings view on a scrollable grid to see booking status
simpleERB Demo - Sample simpleERB timeslot view
Bookings page by "Timeslot", view ideal for iPad
simpleERB Demo - Sample simpleERB booking page
The page where restaurateur enters and view customer details
simpleERB Demo - simpleERB settings
System setting pages. Guided setup for basic settings to start taking bookings.
simpleERB Demo - Sample simpleERB reports dashboard
Graphic and stats snapshot representation of booking data.
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2 out of 3 Total Reviews for simpleERB

5.0 out of 5
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2 out of 3 Total Reviews for simpleERB
5.0 out of 5
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2 out of 3 Total Reviews for simpleERB
5.0 out of 5
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Here's how.
Diane L.
DL
Mgr Executive Dining Room (Bistro Verde)
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about simpleERB?

I’ve been using simpleERB for several years now. I can’t say enough good things about this company:

-- keep up with latest technology / trends

-- speedy, hands-on customer service, response time

-- valuable insights / tips / suggestions are can be gleamed from blogs, emails & site

-- constantly strive to improve their site based on their client’s needs & suggestions

SimpleERB has consistently shown results superior to those achieved with other reservation systems (I would know as I have used many of them). In a world where few bother to pay attention to the individual business anymore (only bottom line data), simpleERB consistently delivers top-quality business practices & innovative ways to do business. It would behoove competitors of simpleERB to use them as a benchmark in how to treat customers & grow a business the right way. Review collected by and hosted on G2.com.

What do you dislike about simpleERB?

As of yet, I have only found things I would like to tweak (column names I would like to be able to change ... I would like to be able to tweak the "notes" section listed under the guests names), and the company has very responsive thus far. Review collected by and hosted on G2.com.

What problems is simpleERB solving and how is that benefiting you?

SimpleERB has allowed me to keep cost in line according to my business size ... I am actually free account as I am an extremely small 5 table / lunch only venue in a private business building -- literally every single penny counts! Review collected by and hosted on G2.com.

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Dave G.
DG
Joint Owner
Restaurants
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about simpleERB?

The system is very easy to use and support is never far away on the odd occasion you have a problem. Review collected by and hosted on G2.com.

What do you dislike about simpleERB?

Nothing it's so user friendly there is nothing to dislike Review collected by and hosted on G2.com.

Recommendations to others considering simpleERB:

Get it it is invaluable and a great asset Review collected by and hosted on G2.com.

What problems is simpleERB solving and how is that benefiting you?

The system is so easy to use time is not wasted on looking up diaries manually and can be accessed by staff and customers alike. Review collected by and hosted on G2.com.

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There are not enough reviews of simpleERB for G2 to provide buying insight. Below are some alternatives with more reviews:

1
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ConnectSmart Host is helping restaurants to increase guest traffic while simplifying their operations and reducing overall costs.
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Give millions of high-intent diners a revolutionary way to make a reservation, get on the waitlist, and show up happy with Yelp Guest Manager.
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Tock’s robust platform empowers hospitality businesses to offer more than just reservations. With Tock, businesses can drive revenue, control costs, showcase their brand, and deliver exceptional hospitality every time.
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Nowait is a restaurant waitlist app designed to allow users to check restaurant wait times and book a table.
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e-Restaurant is a restaurant reservation system designed to replace the pen and paper approach to reservation management with features including table management, caller ID, SMS reminders, online bookings,and more to help you help you run your restaurant.
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