Silent Auction Pro Reviews & Product Details - Page 5

I love the ability of the promoter components. We were able to send out a bulk email to a large number of potential donors. Thank you letters after the event took minutes to print. Before, it took weeks for our volunteers to get the thank you's to donors and guests. Review collected by and hosted on G2.com.

So far, I have liked everything. We did not use all of the features Silent Auction Pro offers, but are hoping to in the future. Review collected by and hosted on G2.com.

The friendly and knowledgeable customer service as well as the ease of use of the system. The system is extremely intuitive and easy to use especially during the event! I have tried more than a couple systems and have found Silent Auction Pro to be the best around! Review collected by and hosted on G2.com.

The aesthetics of the back end are not real 'attractive'. The system is highly functional and easy to use, but would love to see a redesign of the look of the back end of the system. Review collected by and hosted on G2.com.

The program has all of tools a fundraising team could ask for, and more. I especially like the way I am able to get information in various formats to help manage bidders, seating assignments, ticket purchasers and attendees. The program does require a bit of time to get familiar with so that you know where to go to get the info you need. Fortunately, the support is excellent. Wait times are very quick and staff are conscientious in following up with you and even going above and beyond to make sure your event is a success. I cannot rate their support highly enough! Overall, they are a great partner throughout the event planning and execution cycle! Review collected by and hosted on G2.com.

Not as intuitive as it possibly could be. Review collected by and hosted on G2.com.

There are many things that I liked about the software. Some of my favorite features are the reporting, easy navigation and setup features that were used for our online ticket sales. We did not use the bid number feature but have learned from this year; we will want to use that feature next year. Silent Auction Pro makes everything so easy. However, the one thing that makes them outstanding is their customer service. Anytime I had a question, they were there and they were there with the answer I needed. Review collected by and hosted on G2.com.

There is not a perfect software for anything, everyone knows that. There are a couple of little things I would like to see differently but we will work together to come up with a solution for those items before the next event! Review collected by and hosted on G2.com.

The quick response to any question no matter how small or if we asked it before they were always ready to assist and wanted our experience to be the best and yes it was the best. The were eager to help and we felt that we had found a great partner to assist us. I would recommend them without any reservations. If you are looking for a online auction partner pursue Silent Auction Pro you will not be disappointed Review collected by and hosted on G2.com.

There really is nothing that we disliked. Our first venture into online auction and it was great . Review collected by and hosted on G2.com.

This is a very user friendly platform, which allows for ease of use and training. There are a ton of how to's in the help section, if you can't find what you need in that section, their customer support team is top notch. We will be using this software for years to come. Review collected by and hosted on G2.com.

Getting to different places within the software is a bit time consuming. It would be helpful to have frequently used shortcuts, placed within the software to be able to jump around quicker. Review collected by and hosted on G2.com.

I like that once you're fully trained in Silent Auction Pro the sky is the limit. Review collected by and hosted on G2.com.

I wish it worked better for checkout and online bidding. I recently used BidPal at a friends event and though it wasn't perfect, they have definitely advanced with their seamless check-in,check-out, and online bidding options. Review collected by and hosted on G2.com.

SAP is a great tool to track donations, guests, profits and more. We've used SAP for many many years. They continually improve their software and somehow keep it easy to administer. They have great customer support. You can go back to your events year after year and compare the strengths and weaknesses. SAP helps you work smarter and not reinvent the wheel every time you host an event. Review collected by and hosted on G2.com.

SAP has been wise to improve their software year after year. Their customer support is friendly and helpful. If you are unhappy with your experience it is because you have not saught after the support that is available to you. Review collected by and hosted on G2.com.

The ease of use is great and the team is very responsive! Review collected by and hosted on G2.com.

Would like a few more customizable options, very minor. Review collected by and hosted on G2.com.

The support provided by the team kept me moving forward. The were always quick to respond an get me the info I needed. The software is easy to use and pretty intuitive, once you spend a bit of time becoming familiar with it. Pricing was very fair. Review collected by and hosted on G2.com.

I felt a bit on my own initially, like I had to figure it all out by myself, but once I reached out for assistance it was all great. I now realize that all I had to do was ask for help, the the staff was very helpful. Review collected by and hosted on G2.com.