Top Rated Shopify Alternatives
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It has everything you need in one package yet is incremental in its usage and relatively easy to understand. Customer support is good (especially for their size) Review collected by and hosted on G2.com.
It is slowly been getting more exxpensive over the last few years and while it has added some exta features is no lnger geared towards smaller stores. Review collected by and hosted on G2.com.
Video Reviews
4,620 out of 4,621 Total Reviews for Shopify
Overall Review Sentiment for Shopify
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Ease of use, integrates with everything, and has a huge community. Review collected by and hosted on G2.com.
First and foremost, read the Terms and Conditions for this service before signing up! The Terms state that all intellectual property that you put on "your" website can be accessed and kept by Shopify and used or passed on to other companies however they choose, for all time. Your marketing materials; product, sales, and inventory data; and theoretically customer data are all irrevocably licensed to numerous unknowable third-parties for all time.
To add insult to injury, Small Business plans are restricted from accessing order and customer data that was entered on their site, by their customers, and is vital to many integrations and business operations. While this is ostensibly for "security" reasons, I fail to understand how it's a security risk to access your own business data. Of course, you can get around this by upgrading your plan to at least the $399 USD/month Advanced Plan and gain this access (because only small businesses are insecure apparently).
The "Basic" and "Shopify" plans further restrict you to using Shopify Payments, with no ability to utilize existing merchant accounts. Which, of course, would incentivize you to also use their POS platform (at which point your in-person customer and sales data is also permanently transferred to Shopify and inaccessible to you).
While you can utilize your own shipping services, these plans show Shopify Shipping rates to customers at checkout, which are marked up from standard, widely available commercial discounts.
For example, a USPS postage stamp, which costs $0.69 USD via numerous other providers, costs $1.40 to buy from Shopify. Of course, if you upgrade your account they will reduce their markup on shipping fees as a perk and to further deter you from using more convenient and flexible third-party services. Review collected by and hosted on G2.com.
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The layout of the site itself and how easy it is to use. I swear my site moves like melted butter and I love it. After using Wix for sometime and now experiencing Shopify I can tell you there is a huge difference. Not only that but people are buying our magazines and our merch, which NEVER happened on Wix. I guess Shopify's interface for ecommerce looks to be more friendly and trustworthy. Review collected by and hosted on G2.com.
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so robotic and devoid of any emotion. I had just spent 45 days transferring 1600 blogs manually from Wix to Shopify and I noticed that around the 300 blog mark the backend interface completely changed and the blog tool was almost non-functional. I wrote in and the rep said to me, "Wow! Your site is beautiful. I've never seen anyone use out platform for strictly blog content. This is a first." When he said this to me something went off in my head and I began wondering if they were sabotaging the blogs on purpose to get me to use a third party app. So after some time and me writing in every single day, like a light switch they changed it back to the original layout - the one that is functional and user friendly. By the time I transferred around 1300 blogs, the interface changed again. This time I wrote in and completed, they switched it back. Now I'm almost at the finish line, almost done with the transfer and boom, they switched it again. This time I write it and they say, "Well, nothing we can do." What are the issues now? The images are blurry on desktop. So when they upload through my files on Shopify, the images are purposely being compressed and blurred when published. The bullet points and numbering doesn't work - nothing get a bullet point at all. The spacing is terrible, if I space something too much it created this large white space that looks unclean. Images between the text can no longer be done either. When you high space between the image and the text the text beneath it shrinks! So the article will have some large text and some small text, completely unclean and unprofessional. Heading - we can no longer add H3 headings and H2 headings without the whole text duplicating the heading. Again, unclean. The whole blog function is useless. Now, I have had to resort to using a third party app which is an extra $25/month on top of $39/month for Shopify. I've already found a lawyer because if I'm paying to use a blog (a base function that comes with the platform) I shouldn't be forced to pay additional for an app in their app store to satisfy their partners. This was deliberate and clearly intentional and I should have known the second that rep said what he said to me. I have used Shopify on and off since 2007 and their blogs have NEVER changed, why would it? There was nothing wrong with it. I come along and now it's completely unfunctional. Shady business, shady business practice and unethical behavior. They will hear from my attorney. Review collected by and hosted on G2.com.
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Shopify is my go-to solution for creating ecommerce websites via their headless and admin API. With their headless and admin API, everything becomes really flexible and easy to work with NextJS. I can freely design my UI and business logic with the power of nextjs while also leaving the complexities of making an inventory system, CMS and product management part to shopify. I use shopify as ecommerce solution in almost all my ecommerce projects. While the implementation can be a bit complicated in the beginning, it gets really easy with time. Their customer support can be a bit slow but they get the job done. Review collected by and hosted on G2.com.
Shopify have some endpoints only available to their graphql API. I would love to have all the endpoints in their REST API as well. Another thing is their multipass login system which is only available in their plus plan. Review collected by and hosted on G2.com.
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Shopify is very easy to use and allows you to choose a plan depending upon where you at with your business growth. Its scalable and offers all possible integration with external systems. ( Almost All). What i like the best about it is its own marketplace that has tons of apps you can choose from. It's custimizable right from the front end to the check out process. I have used Shopify POS but I am going to give it a try and hopefully update my review pretty soon. Review collected by and hosted on G2.com.
I don't like the contact support/ customer success manager assigned. I've been working on Shopify Plus for more than 5 years and never have I ever been able to contact/got my success manager to schedule a call outside of his own busy schedule. They need to update themeselves in the markets there clients are working in. I worked in the MENA region is Fashion/Retail category and had to make my account manager understand the Yearly Sales cycle everytime from scratch from inventory planning to upselling at the checkout level etc. Review collected by and hosted on G2.com.
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I started out just using their Buy Button and installing it on my site. That was an excellent way to get started and it worked great for when I only had a few products to sell. It was so easy to install. But as my store started growing, I decided to get a whole shopify website. I love the website, too! It makes it so easy for people to navigate, and I found a great theme that was simple to set up and customize. They also have great customer support if I need help with anything. Review collected by and hosted on G2.com.
Since Shopify is such a robust program, sometimes I get a little confused on how something works. But all I have to do is google it and I always find a tutorial to explain it. Review collected by and hosted on G2.com.
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Easy to setup with multiple inbuild app which makes easy to have any features. Multiple theme options for us to go with & very easy analystics available with the comparison data like YoY growth. The best option to track the sales sources. Was really ease to setup. Our 70% of sale is dependant on our shopify site. We have a option to integrate with muliple tools for the entire journey. Review collected by and hosted on G2.com.
Most of the checkout page is not customizable. No call support Shopify offers only chat support . Review collected by and hosted on G2.com.
Shopify is incredibly user-friendly, making it easy to set up and manage your store, while also being reliable and professional, giving you confidence in every aspect of your business. Review collected by and hosted on G2.com.
What I dislike most about Shopify is the limited options for email marketing within the platform itself, you need plugins for advanced features. Additionally, downloading inventory doesn’t include all the features you’d like to see for better inventory management. Review collected by and hosted on G2.com.
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What I like best about Shopify is it’s user-friendly interface, which makes setting up my online store easy. The wide range of customizable apps and reliable customer support are a huge plus, and the smooth payment processing enhance the shopping experience for my customers. Review collected by and hosted on G2.com.
Shopify's transaction fees for non-Shopify Payments can add up, and some advanced features require costly third-party apps. Additionally, the pricing tiers may be steep for startups. Review collected by and hosted on G2.com.
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I like its simplicity to handle your inventory and how you can manage it. You can add products very easily, either your own products or dropshipping products when you connect to a third-party platform. Also, you have an excellent libraty of different themes you can choose from for the look and feel of you website. All the themes look amazing. Review collected by and hosted on G2.com.
The only thing that I don't like of Shopify is that it is hard to design additional customized pages for your website. Review collected by and hosted on G2.com.
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-its interface, making it simple to set up and manage an online store without technical skills.
- Offers a wide variety of apps and plugins for added functionality
- Suitable for small businesses and large enterprises Review collected by and hosted on G2.com.
While themes are attractive, advanced customizations often require coding knowledge or hiring a developer Review collected by and hosted on G2.com.