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ShipTime Reviews & Product Details

SA
P
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

The Price was flawless! I compared with the company website and it was way less. I got 20% discount as well. Easy to reschedule in case of missed pickups. Highly Recommended! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Delivery time can sometimes vary as per the description. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Pickups are easy, and you can track all the transactions in one place—no need to store receipts. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Thank You Sahil, fantastic review!

Happy Shipping

See how ShipTime improved

ShipTime Overview

What is ShipTime?

Whether shipping single packages across town, international shipping across the globe, or less-than-truckload (LTL) freight, ShipTime compares the most trusted couriers to find you the best price for discount shipping. Ship with FedEx, Purolator, Canpar, GLS, Canada Post, DHL and more top rated carriers. ShipTime provides discounted insurance, branded tracking, e-Commerce integrations with Shopify, WooCommerce, BigCommerce, Etsy and more. You can ship envelopes, packs, or packages using a host of top rated shipping carrier services including ground, second-day and next-day delivery. ShipTime isn’t just for envelopes and packages. Ship larger items on pallets using Less-Than-Truckload (LTL) Freight. Compare and choose the most trusted freight carriers in North America to reduce your freight costs. Ship domestically, to the United States, or anywhere else in the world. With services to over 220 Countries and Territories using your favourite carriers.

ShipTime Details
Languages Supported
English, French
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Product Description

ShipTime helps your business save time and money on shipping.

How do you position yourself against your competitors?

- Save up to 65% off retail shipping prices
- There is absolutely no cost, no credit card required to sign up and get quotes with ShipTime
- Costco Members can save even more on shipping
- With the Canadian Federation of Independent Business (CFIB) and ShipTime, you can save time and money on discount shipping – and earn Aeroplan® Points on every dollar you spend. Plus, members get access to more exclusive savings, expert advice on business issues, and a strong voice at all levels of government.
- eCommerce integrations with online stores such as Shopify, WooCommerce, Etsy, BigCommerce and more
- With ShipTime there are no hidden fees, no application forms, and no volume commitments
- Our legendary Heroic Support™ team is there for you by phone or email, whenever you need help with your ShipTime account.


Seller Details
Seller
ShipTime
Year Founded
2008
HQ Location
Oakville, Ontario
Twitter
@ShipTime
108 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Dave C.
DC
Overview Provided by:

Recent ShipTime Reviews

MS
Mike S.Small-Business (50 or fewer emp.)
0.5 out of 5
"Poor Shipping Experience"
This is a difficult question. The UI seems reasonable but poor functionality.
Laurie M.
LM
Laurie M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Often recommend to friends"
Amazing support, easy to choose best option
DAVID W.
DW
DAVID W.Small-Business (50 or fewer emp.)
4.5 out of 5
"good shipping solution for business"
easy to use website, good price and a lot of companies to choose for shipping
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ShipTime Media

ShipTime Demo - Branded Tracking
Did You Know that you can add your logo, social and website links to your shipment tracking page? Simply login to your ShipTime account and select "Branded Tracking Page" under "Tools" Branded Tracking is a great way to keep your customers within your own ecosystem from purchase to delivery...
ShipTime Demo - LTL Shipping and Freight Services
A question that we at ShipTime are often asked is “Do You Offer LTL Freight?” The answer to that question is, YES! You just need to select LTL Freight as your package type, it’s that easy.
ShipTime Demo - At Home/On Location Pick Up
DID YOU KNOW that every one of our courier partners offers direct pick up? That's right, you can book the shipment, print the label, pack the box and place it on the porch - you NEVER have to leave your home!
ShipTime Demo - Batch Shipments to Multiple Addresses
Did You Know that you can send batch shipments to multiple addresses? That's right, another great ShipTime feature that you asked for and we delivered is the ability to processes multiple shipments of the same sized package to multiple addresses. It's simple, plug in the package dimensions ...
ShipTime Demo - Repeat Shipments
Do you have repeat customers ordering the same product? In addition to the many other great features ShipTime offers, we have a "Repeat Shipment" feature too! It's as easy as clicking the "Repeat Shipment" icon and all of the info is already filled in for you, just choose your preferred c...
ShipTime Demo - Create Your Own Box Library
DID YOU KNOW that if you always use the same size boxes for your shipments that you can save them in your ShipTime Box Library? So not only is ShipTime saving you money with the best rates in the industry, but we're also saving you precious time! Just log into your ShipTime account and sele...
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22 out of 23 Total Reviews for ShipTime

4.5 out of 5
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22 out of 23 Total Reviews for ShipTime
4.5 out of 5
22 out of 23 Total Reviews for ShipTime
4.5 out of 5

ShipTime Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShipTime?

This is a difficult question. The UI seems reasonable but poor functionality. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Ship time is a small organization with a poor shipping experience. Slow rate response, poor customer service and very bad e-commerce integration. Very few functionality that works. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

The attempt ShipTime is trying to solve is finding the most competive shipping rates. This does not work on ShipTime's plaform. Review collected by and hosted on G2.com.

RZ
Travel Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

A lot of the other shipping services out only work for American folks. Shiptime works for mailing in Canada, and is super easy to use. I've saved hundreds of dollars in shipping expenses and the best part is that there is no charge for their services with a Costco membership! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I have nothing bad to say about Shiptime. Any issues that I've come across are because of the shipping company directly rather than Shiptime

Literally my only possible complaint I could make is that when I had to file an insurance claim for a damaged parcel, it took about 45 days to actually get the cheque in the mail as it ships from the US Review collected by and hosted on G2.com.

Recommendations to others considering ShipTime:

Give it a try - there is no cost to use the service and they often have introductory offers Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Shiptime makes shipping easy to do as they often offer free pickup of parcels, and it helps the bottom line as I save on average 10% of what I would pay at the post office Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

You Ryan, are the best!

Thank you for the amazing review and kind words

Happy Shipping

See how ShipTime improved
Richard E.
RE
Regional Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

So simple and easy to use! Not to mention, I save so much every time I use it! I found with store front shipping companies, I would get address errors to other countries, not any more! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Nothing to dislike! It lets you pick which majored shipping company to use based on price and ship times. I can drop off the package, or they pick it up, whatever works best for me. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Cost. My son moved to Japan, i am shipping to Japan from Canada all the time now. But took 3 years to find Ship Time. I Shipped a package across Canada to fix a head for my camera, and the company suggested to use Ship time and save money, I have also been a Costco member for 20 years and completely missed this company and started to save a lot of shipping costs! Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Well Richard, NOW you know - and in the words of GI Joe, knowing is half the battle!

Thanks so much for using our platform for your shipping needs and we're thrilled to know it continues to serve you well!

Happy Shipping.

See how ShipTime improved
Mohamad A.
MA
Web Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

ShipTime is such an excellent service that I was delighted to discover. It's extremely convenient and easy to use, not to mention affordable. It lets you compare the prices of the vendors easily. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The user interface is not the best and can be hard to learn to use. I personally found it a bit confusing at first, but then it grew on me. It's hard to enter foreign addresses sometimes, but local addresses seem to work fine. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Foreign delivery is often difficult, especially when it comes to choosing the right delivery company. With ShipTime, I can readily know the companies that offer to ship to the area, the estimated delivery time, plus the cost. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Hey Mohamad, we're happy that the platform has grown on you and you've gotten comfortable with it.

See how ShipTime improved
DL
Logistics Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

Using their very user-friendly interface, I can quickly and efficiently ship a parcel or a pallet using top-notch carriers while saving money compared to traditional shipping methods. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I wish they handled dangerous goods and protected them from freezing shipments thru their interface. Right now, I must rely on traditional shipping methods that are more expensive. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

ShipTime allows me to keep track of all my shipments, including the associated costs, in one centralized platform. A huge benefit is the common address book that many different co-workers can share! Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Hey Daniel, thank you so much for your thoughts and feedback. We take all feedback and suggestions into consideration for future updates!

Happy Shipping

See how ShipTime improved
Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ShipTime?

Cheap rates and reliable couriers! Cheaper than Canada Post, Canada's main postal courier! They also have an easy to use website which is easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

It would be nice to have mobile app for their product. When switching between US and Canada on the website in the quick quotes there are issues and I am unable to retrieve a quote that way. Automatically selecting the country whether we enter a zip or postal code would be an amazing feature to add! Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Freight costs have been reduced as they are one of the biggest costs for me and this has helped my revenue/expense ratio improve. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Thanks for the great review, we're quite proud of the website!! BTW, the site is mobile friendly and responsive.

Feel free to contact support@shiptime.com with your issues regarding quick quotes and your suggestion for zip/postal codes!

See how ShipTime improved
SW
V
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

I like that I have options when shipping within Canada. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I don't like shipping to the US with ShipTime. I use another service with better pricing. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

It is great for shipping within Canada. It saves me time and money. I do not feel that I have to rely on Canada Post. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Hello Steven, thanks for the feedback and we're glad to read that our Canadian shipping options serve you well.

Your feedback on US shipping has been noted and we will see what can be improved there

Happy Shipping!

See how ShipTime improved
Lexi P.
LP
Veterinary Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

Love chat customer service, one click shipping and easy layouts of the pricing. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The dashboard sometimes doesn't reflect the actual status of the order. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

ShipTime has helped me ship gifts to my family and friends at reasonable prices below the quoted costs of the courier website. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Thank you so much Lexi, we're quite proud of our customer support team!

Thanks for the review and happy shipping!

See how ShipTime improved
Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipTime?

Easy space to manage shipments, payments are processed immediately, each quote is presented with multiple carriers for all budgets. Ability to schedule a pick-up is also great! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The platform can be a bit cumbersome sometimes, it's not very easy to modify quotes, and a recipient must be added manually before a quote can be processed. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

It saves me time obtaining quotes manually from carriers and a trip to the post office or drop-off location as I can schedule a pick-up directly. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Thanks so much for the great review, we LOVE the schedule a pick up feature too!

Happy Shipping

See how ShipTime improved
DAVID W.
DW
director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ShipTime?

easy to use website, good price and a lot of companies to choose for shipping Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

sometime the pdf label is on the top left and miss some info during the printing. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

save me shipping cost and very effective for shipping product to customers Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

Hello David, thanks so much for the review, we're very happy to learn that you're enjoying the platform.

For your printing issues, you can change your printer settings on your computer to avoid that problem

See how ShipTime improved