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ShippingEasy Reviews & Product Details

BA
President of Brand Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShippingEasy?

It integrates very well with WooCommerce and Shopify. Syncing is nearly flawless. Overall, it has helped us scale up our operations, whereas before, Fulfillment area was a bottleneck for us. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

I wish it had more integration options, such as with Strip and TikTok. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

It automates the majority of the fulfillment process with our shipping department. Without it, we could never handle our current volume of shipments. Review collected by and hosted on G2.com.

ShippingEasy Overview

What is ShippingEasy?

ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with Shopify, Amazon, Etsy, eBay, BigCommerce, WooCommerce, Wish, Walmart, and other leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell—all in one easy-to-use platform.

ShippingEasy Details
Product Website
Languages Supported
English
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Product Description

ShippingEasy is online shipping software for eCommerce sellers that integrates across eCommerce platforms and marketplaces. Reduce shipping cost with the lowest USPS rates on shipping labels or connect your UPS/FedEx/DHL account. Save time by optimizing order fulfillment operations through powerful features like batch label printing and automated postage selection.

How do you position yourself against your competitors?

ShippingEasy is dedicated to getting customers the lowest USPS and UPS rates and to make sure that users never face problems with their daily use of the app itself. ShippingEasy offers training to all Free Trial users on setting up shipping settings and getting their first labels printed so they can immediately get the benefits of using dedicated shipping software, as well as a knowledgeable support staff that is available over email, in-app chat box, and phone.


Seller Details
Seller
Auctane
Company Website
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
1,082 employees on LinkedIn®
Description

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams, and innovations around the globe. From turnkey integrations to custom-built solutions, our ecosystem of brands provides a powerful toolbox of software solutions for every aspect of sending and receiving. Auctane brands include: ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, ShippingEasy, Endicia, ShipWorks, GlobalPost, and Return Rabbit.


Chris V.
CV
Overview Provided by:
VP Marketing - ShippingEasy

Recent ShippingEasy Reviews

RL
Renee L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great product solution for eCommerce platforms as well as our website fulfillment!"
Ease of use, it's user-friendly and not difficult for the technically challenged; it was a time saver for us!
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great product, highly recommended"
The ease of use is extremely goo and I higly recommend the product
Brian F.
BF
Brian F.Small-Business (50 or fewer emp.)
4.5 out of 5
"Quick and easy"
Quick and easy to use for even the most basic tasks
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

ShippingEasy Media

ShippingEasy Demo - Organize Your Shipments: Sort, Filter, Split, Batch
Shopify-AppStore-2017-Orders.jpg
ShippingEasy Demo - Shipping Reports
View Shipping Reports and Statistics
ShippingEasy Demo - Customize Everything About Shipping
Setup Shipping Settings Once and Let ShippingEasy Do the Work
ShippingEasy Demo - Shipping Rules, Automate Your Shipping
Shipping Rules Automates Much of The Shipping Process
ShippingEasy Demo - Compare Shipping Rates
Choose Best Rate For Orders, Set Rules For Future Orders
Play ShippingEasy Video

Official Downloads

Answer a few questions to help the ShippingEasy community
Have you used ShippingEasy before?
Yes

113 out of 114 Total Reviews for ShippingEasy

4.6 out of 5
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ShippingEasy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ShippingEasyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ZM
eCommerce Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about ShippingEasy?

Shipping Easy allows us to easily organize and ship orders from across multiple eCommerce platforms. We currently have our Amazon and Ebay stores integrated and also use Shipping Easy to help ship orders from our own website as well. Not only does it organize all the orders in once place but we are able to set shipping rules based on product and package weights, dimensions, or categories. We also subscribe to the add-on marketing services which enables us to market to our customers as well. All-in-all Shipping Easy is a great service that provides ease of use, peace of mind, and convenience. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

We would love to see an upgrade that would clean up or auto-fix address discrepencies. We spend a far amount of time having to do this manually which can be tedious. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

Shipping easy allows us to take control of our shipping. We can set rules for specific items/packages that saves time for our shipping deptartment. Shipping easy will then also confirm back tracking information to any eCommerce platforms that are integrated which saves us time from having to confirm orders manually. The marketing add-on also can send emails to customers asking them to leave reviews & feedback. Review collected by and hosted on G2.com.

Theo C.
TC
Top Rated Seller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShippingEasy?

ShippingEasy is easy to use, relative to many other shipping platforms. It does allow you to see all your orders from different platforms on one dashboard. It does allow you to choose from multiple carriers to find the best price for a particular package. It offers discounted rates both for shipping and for added third party insurance. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

ShippingEasy didn't offer USPS Cubic rates for my account despite a monthly $19.99 subscription. At first I was allowed to connect my FedEx account at no extra charge, but then they added a monthly fee for that option. Their customer service was only during normal business days and hours, when I really wanted help during weekends and after hours. ShippingEasy didn't notify me when UPS or USPS "adjusted" my quoted rate and overbilled me. I had to track these "adjustments" manually and dispute them. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

Before ShippingEasy I was using USPS Click N Ship and PayPal Labels, which wasn't ideal considering I was selling on multiple platforms. ShippingEasy made my shipping easier, and the discounts offset the subscription fee. However I've since canceled my subscription after discovering a better platform. Review collected by and hosted on G2.com.

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ShippingEasy?

Text-based communication is easy to access and use. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

I dislike it when I am provided with a link to solve an issue or answer a question instead of receiving direct assistance. When we started using ShippingEasy, we did not face this problem initially. Considering the fee we pay for the service, I believe we should receive more support than just a manual. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

It helps with assistance with finding the most suitable shipping costs and printing the labels. Review collected by and hosted on G2.com.

Pete B.
PB
Director, Supply Chain, Logistics and Reverse Logistics
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingEasy?

ShippingEasy not only has the capabilities of traditional shipping software like label creation and carrier integrations like many others out on the market, but it also has inventory management capabilities, especially across a number of sales channels which other solutions usually do not. It has native integrations with major sales / e-commerce platforms that I use. It also has the added bonus of email marketing capabilities that other shipping solutions platforms do not and reporting exports tend to be better than other tools. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

Although not a huge demerit for me, ShippingEasy doesn't have a mobile application. otherwise ShippingEasy is very similar to other tools on the market like ShipStation. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

Generating Shipping Labels for Warehouse Fulfillment Review collected by and hosted on G2.com.

BH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShippingEasy?

They allow us to merge our Amazon and eBay store shipping into a single location (plus handle any manual shipments that come along, too). They get great shipping discounts that are the lowest we've found. They save us time and money each and every day we use it. Since it's browser-based, it is easy to set up and get going. Just add and configure your label printer and you're ready to roll on any computer. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

It would be nice if they kept the full addresses of prior shipments indefinitely instead of disappearing like they do now.

It would be fantastic if they added a "blacklist" feature for addresses of known problem customers. Some way to flag an address so if it pops up again in the future, it gets marked and we can decide what to do with it. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

They're combining multiple sales channels into a single location. No duplication of reporting or postage management. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShippingEasy?

The best part of ShippingEasy is the speed and ease at which you can create a shipment, review the postage options, purchase insurance/extras and then print the label as a PDF, page or using a thermal printer. Nothing else compares to having to log into different systems and do it manually! Very easy to sign up and start shipping! Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

ShippingEasy is pretty easy to use "manually" but it is really designed to tie into existing web order/websites for an even more steamlined look and feel. I liked the older GUIs and screen flows better, but I understand they have to grow and change over the years! Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

It allows me to check rates and shipping times with UPS and USPS both at once with only a single login and single screen! Review collected by and hosted on G2.com.

Prathamesh K.
PK
Technical Support Executive
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingEasy?

Its best thing I like is we can manage our shipping centrally and ship our products by 1 platform. It is easy to implement. We can integrate with other shipping platforms as well which makes it easier and convenient to achieve our business targets. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

It has some customer support limitations and sometimes user may find interface complex due to its advanced features. Also, there are some feature limitations. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

ShippingEasy helped us in improving efficiency of our business and also helped us in delivering our orders and products to customers more reliably and quickly. Review collected by and hosted on G2.com.

Lliam G.
LG
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ShippingEasy?

We saved a small fortune on shipping costs using this application to reserve the best rates and have faster shipping options Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

Shipping easy is a dream to work with their team are fantastic at supporting the setup process and it couldnt be simpler to use Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

Finding the best rate used to take me hours every week and I often ran out of time so had to use more expensive carriers because none of my processes were automated shipping easy made this so much clearer and saved me lots and lots of time Review collected by and hosted on G2.com.

Brian F.
BF
Senior Engineer Information Technology Systems
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ShippingEasy?

Quick and easy to use for even the most basic tasks Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

Lots of competitors offering similar rates and reasons to go with them Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

Overall no complaints or real issues- seems to work fine Review collected by and hosted on G2.com.

Jessica G.
JG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ShippingEasy?

Shipping Easy is constantly looking for ways to improve the user's experience. They have excellent communication, and are continually updating features. They truly value the feedback that is given and changes can be be seen from it quickly. Review collected by and hosted on G2.com.

What do you dislike about ShippingEasy?

Honestly the only thing that would make it any better for me personally is a lower subscription price, but they are already very competitive in this area. Anything I have been unable to accomplish with their features has been because of a lack of my own personal time to learn and implement. Review collected by and hosted on G2.com.

What problems is ShippingEasy solving and how is that benefiting you?

I was looking for a way to start email campaigns for my clients and Shipping Easy provided that with their add on feature for campaigns. They have templates to build on, suggestions on how to improve your reach and open success rate, and a schedule feature. Since adding this on, I have seen great success! Review collected by and hosted on G2.com.