Top Rated ShipperHQ Alternatives
10 out of 11 Total Reviews for ShipperHQ
ShipperHQ has many great features. We ship large pallets and items that are 4m long, so the ability to write custom rules and easily incorporate freight surcharges is great! ShipperHQ integrates easily with BigCommerce and was relatively simple to set up. If you have any problems, there are lots of helpful articles online. Review collected by and hosted on G2.com.
ShipperHQ overrides the entire shipping function in BigCommerce. This becomes a big problem when using the B2B edition, and you want to be able to provide custom shipping pricing to your customers.
All users should be able to enter custom shipping prices when quoting in the BigCommerce B2B edition. This is a native feature in the BigCommerce B2B platform, and I don't believe it's fair that ShipperHQ can override it and make it unusable. To make matters worse, if you do want access to the feature, you have to upgrade to one of the more expensive plans. It is already a pricey integration, and the idea that I have to pay to use a feature I'm already paying for as part of my B2B subscription doesn't sit right! Review collected by and hosted on G2.com.
In general, ShipperHQ gives fairly accurate shipping dates and rates estimates, providing real-time shipping rates through a variety of different carriers.
They also allow custom dimensional rules for one-off, and odd product packaging sizes.
-have shipping groups to help streamline the shipping of similar sized boxes or use of free shipping, etc. which has really turned out to be invaluable to my fairly small shipping needs (in contrast to some of their larger clients I mean). Review collected by and hosted on G2.com.
- It would be cool if they provided the capability to print shipping labels directly within the app.
-there are some features (in particular the dimensional rules) that are difficult to understand how to set up correctly and the guidance in instructions and app help/prompting just isn't there. We don't all know your lingo!
-Would be nice if they provided the ability to print labels directly from within the app. Review collected by and hosted on G2.com.
Advanced Shipping Rules, Real-Time Shipping Rates, Multi-Origin Shipping, Dimensional Shipping, LTL Freight and White-Glove Delivery, International Shipping, Delivery Date and Time Options, Rate Shopping and Analytics and Reporting. Review collected by and hosted on G2.com.
There is nothing that I actually dislike about ShipperHQ. Review collected by and hosted on G2.com.
ShipperHQ gives us the ability to create shipping rules based on many different factors such as location, product, customer group, and more. We initially needed to create a surcharge for oversized items that were being shipped to the west coast and this app allowed us to do that easily. Review collected by and hosted on G2.com.
The onboarding is a bit disorganized. I installed and configured the app which took some time. When we had been live for a few days, a representative from the company reached out to help us get set up. It turns out I didn't set it up the most efficient wy, but ended up leaving it because it was working. Review collected by and hosted on G2.com.
We're able to customize shipping zones and shipping rates based on may things such as geographic location, item size, and more. We often ship bulky items across the country and we needed to create a fuel surcharge for certain states. Doing so with ShiperHQ was easy! Review collected by and hosted on G2.com.
The table rates can be tricky to set up at first, but ultimately was the way to go for our shipping rule needs. The plans are based on shipping quotes generated which I think is odd. I would presume it would be based on the number of shipments. Review collected by and hosted on G2.com.
Our client has a unique set of products whose dimensions, weight, and price are calculated at the time the order is placed in Magento 2. Working with ShipperHQ's support team, we were able to find a solution. From sales through on-boarding through support, they have been responsive and analytical through all phases of set-up and delivery. Everything is working perfectly. Their knowledge base is extensive and focused upon the different configuration areas which is extremely useful. The ShipperHQ product is wonderful and by far the best that we have seen after canvassing the market for dimensional shipping weight extensions and applications. Review collected by and hosted on G2.com.
Our only recommendation would be to include the capability of configuring the dimensional volume (l x w x h) at the time of order. Review collected by and hosted on G2.com.
We were looking for a third party software for our Magento store which can integrate seamlessly into our complex back-end and make different LTL carriers setup automatic based on weight, product dimensions along with assigned packaging (Boxes). After few months of searching, we came across ShipperHQ, Our Dev team tested the software for 3 months and then we signed up with Shipper HQ. Best thing was the seamless integration with Magento, Carrier availability and functionality. Review collected by and hosted on G2.com.
We had to pay for New Penn integration since It was not available on the ShipperHQ LTL list. Which did take 3 months of development and a cost associated with that. Review collected by and hosted on G2.com.
It works for basic shipment packaging prediction. Review collected by and hosted on G2.com.
Shipper HQ views packaging as square volume but it does not work for predicting round bottles Review collected by and hosted on G2.com.
I like being able to set multiple carriers for our website--standard carriers such as FedEx, UPS, and USPS, as well as setting custom carriers such as our own shipping methods. It's helpful to set different shipping groups so that you can offer free shipping on smaller items, but charge shipping and/or handling charges for larger items/order. Review collected by and hosted on G2.com.
Sometimes trying to figure out what is needed to make a shipping group work can be difficult. I'm not sure if it really is, or if it might be operator error. Review collected by and hosted on G2.com.
