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Shippeo Reviews & Product Details

Verified User in Health, Wellness and Fitness
CH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Shippeo?

Shippeo has significantly improved our logistics operations by providing exceptional real-time visibility across our supply chain. The platform is user-friendly, offering intuitive dashboards and proactive alerts that help us address potential delays instantly. We’ve also benefited from the data-driven insights that allow us to optimize routes and enhance efficiency. The customer support is top-notch, ensuring a smooth integration. Overall, Shippeo has made our supply chain more efficient and reliable, and I highly recommend it to any business looking to streamline their logistics. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

it would be good to have more languages supported Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Shippeo solves visibility and communication issues in our supply chain by providing real-time tracking and updates. This transparency allows us to quickly address delays, streamline operations, and improve customer satisfaction, saving both time and costs. Review collected by and hosted on G2.com.

Shippeo Overview

What is Shippeo?

Shippeo, the European leader in real-time transportation visibility for supply chains, helps major shippers and logistics service providers leverage live transportation data to deliver exceptional customer service and achieve operational excellence. The Shippeo platform provides instant access to real-time delivery tracking, automates inefficient manual processes and offers unmatched ETA accuracy thanks to a proprietary and industry-leading algorithm developed in-house. Global brands like Coca-Cola HBC, Carrefour, Schneider Electric, Total, Faurecia, Saint-Gobain and Eckes Granini, trust Shippeo to track more than 25 million shipments per year.

Shippeo Details
Languages Supported
German, English, French, Italian, Dutch, Polish, Spanish
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Product Description

Shippeo's platform provides companies with instant access to predictive and real-time delivery information on all their deliveries and for all their transport flows.

How do you position yourself against your competitors?

GLOBAL MULTIMODAL VISIBILITY NETWORK
Shippeo's 250-strong world-class team has implemented visibility for more than 120 customers across 75 countries all over the world. It covers FTL, LTL, parcel and container transport, via road, rail and maritime.

TAILORED APPROACH THAT DELIVERS ON ITS PROMISES
Shippeo's proven implementation methodology, localized teams and hypercare ensure each deployment is a success. Shippeo’s operations team speaks 30 languages and has achieved a 98% onboarding satisfaction rate with carriers.

THE MOST ACCURATE ETA ON THE MARKET
The accuracy and reliability of our ETA is market-leading, drawing upon 3 years of machine learning development.

ADVANCED SYSTEM INTEGRATIONS
Shippeo’s platform connects with over 850 TMS, telematics and ELD systems, across all continents, with highly flexible and fast integration using a unique API


Seller Details
Seller
Shippeo
Year Founded
2014
HQ Location
Paris
Twitter
@ShippeoFRA
851 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Shippeo is a global leader in real-time multimodal transportation visibility, helping major shippers and logistics service providers operate more resilient, sustainable, and customer-centric supply chains. This is made possible with highly accurate real-time operational visibility and Transport Process Automation™ to streamline transportation processes, reduce latency and improve operational efficiency. Their Multimodal Visibility Network integrates with more than 1,000 TMS, telematics and ELD systems, enabling Shippeo’s platform to provide instant access to real-time shipment tracking across all transport modes, in a single portal, through an intuitive user experience. A proprietary and industry-leading machine learning algorithm offers unmatched ETA accuracy, allowing supply chain companies to quickly anticipate problems, proactively alert customers, efficiently manage exceptions with collaborative workflows, and GHG emissions from supply chain transport. Hundreds of customers, including global brands like Ahold Delhaize, AkzoNobel, Amazon, Avery Dennison, Bosch Siemens Hausgeräte, Carrefour, Coca-Cola HBC, Jaguar Land Rover, Heineken, Kuehne+Nagel, L’Oréal, LVMH, Renault Group, Sabic, Saint-Gobain, Siemens Energy and XPO Logistics, trust Shippeo to track more than 3
million shipments per year across 110 countries. Learn more at www.shippeo.com


Daria S.
DS
Overview Provided by:

Recent Shippeo Reviews

Fabrice E.
FE
Fabrice E.Enterprise (> 1000 emp.)
5.0 out of 5
"Very good tool, and a great support behind it"
Shippeo offers good tracability of transports, is easy to link to other systems and user friendly. The support team is reactive and competent so th...
Fabio C.
FC
Fabio C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Very usefull to manage a variety of GPS providers all in one Portal"
The customer support is GREAT. Many thanks especially to Matteo Esposito, always professional and easy to contact. He really made a difference.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Visibility for all transport modes in one platform"
Shippeo is helping us give our customers real time information about shippments on road , rail and ocean.
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Shippeo Media

Shippeo Demo - Onboard your carriers and benefit from Shippeo's network
Shippeo’s unique automated carrier onboarding approach has achieved a 98% carrier satisfaction rate by focusing on speed and quality, leveraging automation and providing a dedicated support team
Shippeo Demo - Anticipate problems before they disrupt your operations
Shippeo's proprietary ETA algorithm uses machine-learning for exceptional accuracy and allows you to quickly anticipate problems. Predictions help you efficiently manage exceptions and mitigate their impact.
Shippeo Demo - Communicate instantly with all stakeholders
Shippeo helps you improve customer satisfaction and optimize team collaboration by letting your internal users and your customers know well in advance the real-time status and predictive ETA of their deliveries.
Shippeo Demo - Improve your supply chain's performance
Shippeo gives you clear insights into your transportation operations, helping you make better, data-driven decisions. We aggregate precise delivery information so you can reliably measure delivery performance, do unequivocal root-cause analysis, and uncover areas of improvement.
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128 out of 129 Total Reviews for Shippeo

4.7 out of 5
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128 out of 129 Total Reviews for Shippeo
4.7 out of 5
128 out of 129 Total Reviews for Shippeo
4.7 out of 5

Shippeo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ShippeoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Fabrice E.
FE
General Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shippeo?

Shippeo offers good tracability of transports, is easy to link to other systems and user friendly. The support team is reactive and competent so that the implementation is easy and the follow up not a an issue. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Would be great if more industrial customers would use this tool Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Manual tracability and status setting is done automatically Review collected by and hosted on G2.com.

Fabio C.
FC
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shippeo?

The customer support is GREAT. Many thanks especially to Matteo Esposito, always professional and easy to contact. He really made a difference. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

there is no way to be alerted when a truck reaches a geofenced location.

This is totally something to upgrade. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

by merging in one gps portal more than 15 gps providers. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Shippeo?

- Il tracciamento dei mezzi attraverso la mappa sia stradale che dal satellite;

- Permettere alle nostre logistiche di stabilimento do capiere quando sarà previsto l'arrivo del mezzo al carico ;

-Permettere alnostro Customers Service e cliente di avere una visibilt in real time di dove è il prodotto e se rispetta l'ETA;

-lo strumento del dello Smart Tracking Analyzer è ben fatto e molto utile per individuare le cause che hanno inficiato le performance dei trasportatori;

- il supporto Shippeo è veloce nelle risposte; Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

-La Mobile App va migliorata e semplificata il più possibile in modo da pemettere algi autisti un facile utilizzo;

- i viaggi sulla Mobile App devono arrivare in automatico sugli smartphone e Iphone degli autisti riducendo al massimo il loro intervento manuale;

- il supporto Shippeo se pur pronto nelle risposte non è stato sempre puntuale nella risoluzione delle problematiche esposte; esempio individuare la causa di mancati tracciamemti per specifiche targhe di un determitato fornitore di telematica. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Miglioramento nell'interfaccia tra i nostri sistemi Sap e Tesi Square e Shippeo per la trasmissione ordini da tracciare. Review collected by and hosted on G2.com.

Marion L.
ML
Slaes manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Shippeo?

Ease of use

Integrations

Financial visibility Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

nothing to mention, the product is really top-notch. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Shippeo helped me very well to meet the needs of my business. I have a better vision of transport management and I really appreciate the support I received in my own language. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Shippeo?

Our experience with Shippeo is very positive. Their software has greatly improved the way we manage our supply chain. The real-time visibility it provides across all modes of transport has given us unprecedented control and insight into our operations, allowing us to anticipate potential delays, and make data-driven decisions that increased our efficiency.

Moreover, their dashboard is very intuitive and made it easy for everybody in the team to analyze trends and adjust strategies. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

For now we are very satisfied with the software and service provided. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Track our merch in real time and allows us to take action with a certain anticipation on eventual delays or unforeseen event Review collected by and hosted on G2.com.

Vincent L.
VL
Gérant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Shippeo?

Shippeo is easy to use and quite intuitive. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

There are many submenus in the Orders and Tours menus. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

the real-time tracking of supply for our client Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Shippeo?

Shippeo is helping us give our customers real time information about shippments on road , rail and ocean. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

at this moment we do not have something to dislike. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Shippeo is helping us achieve customer satisfaction as well as improves our daily operational life by saving us time calling third parties during transportation. Review collected by and hosted on G2.com.

Verified User in Chemicals
IC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Shippeo?

The support from the entire Shippeo team, from the top of the organization to the bottom Operation team has really helped us during the Implementation of our global platform roll-out. Furthermore Shippeo has a very basic and standard API that is easy to implement. Having all modalities and all transporters on the same platform helps our users not having to switch to different websites to gather their information. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Shippeo is working on enhancing the userfriendliness of their platform. Currently the user experience can be enhanced by creating a dashboard functions that give our users a better overview when using the platform. A BETA version is being developed and used to improve the ease of using the platform and increasing the user experience. Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Having quicker and more up to date information on the arrival times at internal or customer locations will improve our reliability. Being able to share that information with our customers quicker will help improve the customer satisfaction on their delivery performance. And we also expect to make our operational workload more efficient by spending less time in email or telephone conversations with customers and carriers. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Shippeo?

Nous utilisons SHIPPEO pour le compte de nos donneurs d'ordre. Le point intéressant de la solution réside dans la facilité d'interfaçage entre notre outil interne et cette solution pour satisfaire nos donneurs d'ordre communs Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Shippeo doit monter en gamme sur le transport combiné rail/route afin de répondre aux sollicitations de nos donneurs d'ordre communs Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

La géolocalisation dans un contexte rail/route est un défi que nous avons relevé pour nos clients. Le fait d'avoir interfacé notre solution de géolocalisation avec Shippeo a permis de satisfaire les besoins de traçabilité de nos clients communs Review collected by and hosted on G2.com.

Carmen S.
CS
Head of Business Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Shippeo?

User friendly tool, possibility to customize the layout and continuous support of Shippeo team. Ease of integration and implementation! Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Nothing to complain, perfect service!!!! Review collected by and hosted on G2.com.

What problems is Shippeo solving and how is that benefiting you?

Shippeo acts as an interface between us and our final customers, helping us to provide them 100% real-time visibility to all shipments we perform for our customers Review collected by and hosted on G2.com.