Top Rated ServiceWise Alternatives
(3,501)
4.4 out of 5
Visit Website
Sponsored
IH
Verified User in Higher Education
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
The amount of information that you can use in ServiceWise is incredibly in-depth. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
The software itself is very old, clunky and not mobile friendly which makes support difficult when away from the help desk. Review collected by and hosted on G2.com.
3 out of 4 Total Reviews for ServiceWise
3.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
UC
Verified User in Computer & Network Security
Enterprise(> 1000 emp.)
UH
Verified User in Higher Education
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
Does it’s job! Can keep track of Support tickets and send the off to other departments and Queues. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
User experience has a lack to be desired. Not mobile friendly. Review collected by and hosted on G2.com.
AG
Verified User in Gambling & Casinos
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
I like that it is a program that is simple for the user to use. It makes sending in for support an easy thing to do. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
Sometimes there is a lag in the system. It takes a little longer to get the request. Review collected by and hosted on G2.com.
There are not enough reviews of ServiceWise for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Jira Service Management
4.2
(779)
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
2
Atera
4.6
(789)
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
3
SysAid
4.5
(710)
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
4
Zendesk Support Suite
4.3
(6,149)
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
5
Freshservice
4.6
(1,238)
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
6
ServiceNow IT Service Management
4.3
(874)
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
7
SolarWinds Service Desk
4.3
(742)
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
8
Autotask Professional Services Automation (PSA)
4.2
(410)
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
9
ClickUp
4.7
(10,042)
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
10
Zoho Desk
4.4
(6,204)
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
