Top 10 ServiceWise Alternatives & Competitors

(4)3.1 out of 5

ServiceWise is not the only option for Service Desk Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to ServiceWise include ease of use and reliability. The best overall ServiceWise alternative is Jira Service Management. Other similar apps like ServiceWise are Atera, SysAid, Zendesk Support Suite, and Freshservice. ServiceWise alternatives can be found in Service Desk Software but may also be in IT Service Management Tools or Help Desk Software.

Best Paid & Free Alternatives to ServiceWise

Jira Service Management
Atera
SysAid
Zendesk Support Suite
Freshservice
ServiceNow IT Service Management
SolarWinds Service Desk
Autotask Professional Services Automation (PSA)

Top 10 Alternatives to ServiceWise Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ServiceWise stacks up to the competition, check reviews from current & previous users in industries like Higher Education, Computer & Network Security, and Gambling & Casinos, and find the best product for your business.

Jira Service Management

By Atlassian

(779)4.2 out of 5

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

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Atera

By Atera

(789)4.6 out of 5

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

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Serviceaide ChangeGear

(99)3.9 out of 5

We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

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SysAid

By SysAid

(710)4.5 out of 5

SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

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Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

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Freshservice

By Freshworks

(1,238)4.6 out of 5

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

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ServiceNow IT Service Management

By ServiceNow

(874)4.3 out of 5

ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

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SolarWinds Service Desk

By SolarWinds Worldwide LLC

(742)4.3 out of 5

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

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Autotask Professional Services Automation (PSA)

By Kaseya

(410)4.2 out of 5

Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

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ClickUp

By ClickUp

(10,042)4.7 out of 5

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

Categories in common with ServiceWise:

IT Service Management (ITSM) Tools

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#10

Zoho Desk

By Zoho

(6,204)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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