ServiceNow Subscription Management Reviews & Product Details

ServiceNow Subscription Management provides an overview of all the products we have licenses for. It also gives a clear view of our subscribed licenses and the entitlements available to use or allocate to users. Review collected by and hosted on G2.com.

ServiceNow Subscription Management provides an overview of the licenses that we can allocate to users, but it doesn’t show an accurate count of the licenses that have actually been allocated. The report from ServiceNow’s compliance team also differs from the license count shown in ServiceNow Subscription Management. Review collected by and hosted on G2.com.

When I log into ServiceNow Subscription Management I can see a dashboard that tracks all our software licenses and subscriptions, from Microsoft Office and Adobe Creative Cloud to data analysis tools. I like that Service now subscription management allows me and my team to set up automated renewal reminders, so we can be alerted before the deadline. Review collected by and hosted on G2.com.

I dislike the ServiceNow Subscription Management initial setup. I work with multiple vendors to pull in accurate usage and billing data. ServiceNow Subscription Management require integration with user directories, and the actual software applications to track usage accurately. Setting up and troubleshooting these integrations is time-consuming, Review collected by and hosted on G2.com.

Easy ticket management with the lots of customizations for reporting dashboards.

We use this for our business partner , and we find it easy to create and track the tickets by both the parties Review collected by and hosted on G2.com.

requires more skills for configuration and customization Review collected by and hosted on G2.com.

A great for incident management, we use it as a tracking system for our all the issues including client. It provides an centralized dashboard that can easily provides us information about different issues based on category and who is assigned to work on the issues. Moreover it has great support for api's so we have integrated with cloud services to keep track on them. Review collected by and hosted on G2.com.

I can not think about anything that dislike about servicenow only thing that I feel is it is but costly. Review collected by and hosted on G2.com.

Its implementaion is very easy and sorted, its feature helps you to manage multiple licenses, UI is very user friendly Review collected by and hosted on G2.com.

It might cost you little bit higher for multiple licenses Review collected by and hosted on G2.com.

Easy to use to handle day to day tickets Review collected by and hosted on G2.com.

there is nothing like that that in service now Review collected by and hosted on G2.com.

The fact that ServiceNow Subscription Management helps me understand long term usage trends. Review collected by and hosted on G2.com.

I can not think of anything about the software that I dislike Review collected by and hosted on G2.com.

We have setup an inventory with meta information to find all information about clients and providers easily. We use it also as a tracking system to follow all the issues and clients requests. It also has several categories for the issues, and we divided them by tasks. Everything is setup through individual persons but also is done by groups. This way a simple task can be assigned to an specific individual or to a full group.

The permission system is very complete granting the correct level to each person and each group. Review collected by and hosted on G2.com.

Filters is the worst part of Service Now. It does support regex but not full. It supports some expressions using wildcards, but not full. And it takes a while to learn the correct usage. Review collected by and hosted on G2.com.

The ease to integrate API makes it super useful to connect to any ETL tool. Review collected by and hosted on G2.com.

I have not yet came across anything that I dislike. Review collected by and hosted on G2.com.

The service is an add-on to the application and is enabled by default. Monitoring the subscriptions is a cakewalk with tracking usage and adjust allocations. User-based and capacity licenses all can be checked at one place. Review collected by and hosted on G2.com.

The updates can be sometimes too frequent and distract the user from normal work. Review collected by and hosted on G2.com.