ServiceNow Integrated Risk Management Reviews & Product Details - Page 2

Ease of use and convenience. I learned how to use ServiceNow Governance quickly and proficiently. Our company has several uses for the venue, all which perform exceptionally. We have been able to achieve maximum productivity using this platform. Review collected by and hosted on G2.com.

ServiceNow Governance is courteous and quick to respond to any questions or technical issues. It is tough to find something I dislike. Review collected by and hosted on G2.com.

Explanation are easy to understand and can be relateable Review collected by and hosted on G2.com.

Need complete details to be updated as the current details are less Review collected by and hosted on G2.com.

It has every type of solution required or an enterprise to operate. From the simplest task of raising a request item to get a hold of information from some team to raising a whole change request that manages what goes into production. The best part of ServiceNow for me is its Configuration Item setup.One can get in-depth information about an application/server/database etc from a single piece of unique code called Configuration Item.

It also has KDB Articles (Knowledge Database Articles) that helps understanding a process within ServiceNow. Review collected by and hosted on G2.com.

The only thing that I think ServiceNow can work upon is its Reporting tool. It lacks advanced filters as group conditional formatting and has very limited data visualization schemes. Review collected by and hosted on G2.com.

Easy to navigate between various modules, can be globally implemented. Can be used for project management and linking various changes and incidents to a project. Tracking and workflow management is simplified Review collected by and hosted on G2.com.

Sometimes there are timeout errors which means there is a risk of data entered being lost Review collected by and hosted on G2.com.

I like the outline of each subject and how it explains in detail specifically. It really like how easy it is to read and comprehend to any one. Review collected by and hosted on G2.com.

I dislike the information for compliance. I think it should have been more explained. Review collected by and hosted on G2.com.

ServiceNow is an easy to use tool, keeping track of the issues being worked on up to resolution. Not only for tracking of tickets but also for reporting and collaboration between business, consultants and key users. The notifications are helpful to resolve issues faster, the Knowledge base repository is one feature that I also liked. For reporting, you can setup as how you want it with ease and needed information. Review collected by and hosted on G2.com.

Sometimes the updates are not being saved, when notifications are not being sent, there's a risk of missing the ticket. Review collected by and hosted on G2.com.

ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain. Review collected by and hosted on G2.com.

Available modules do not follow NIST standards. Review collected by and hosted on G2.com.

The software suite is all-inclusive of configuration management db as well as service management and change management Review collected by and hosted on G2.com.

The interface and navigation have a little overhead with ServiceNow is improving with each version. We are using Helsinki but major improvements are underway with versions Istanbul and Jakarta Review collected by and hosted on G2.com.

Cloud based, exposes variety of webservices for support teams, Provide self service portals for end users, can be used for different types of services ranging from end user inquiry to organization' change control procedures etc. Provides various real time reports to show the current dash board. Review collected by and hosted on G2.com.

IT takes longer to make changes such as adding a new field to the request form wouldn't be easier. Not sure if they can do data migration of service requests from a different system.... Review collected by and hosted on G2.com.