Cloud based, exposes variety of webservices for support teams, Provide self service portals for end users, can be used for different types of services ranging from end user inquiry to organization' change control procedures etc. Provides various real time reports to show the current dash board. Review collected by and hosted on G2.com.
IT takes longer to make changes such as adding a new field to the request form wouldn't be easier. Not sure if they can do data migration of service requests from a different system.... Review collected by and hosted on G2.com.
Video Reviews
ServiceNow Governance by Peter
21 out of 22 Total Reviews for ServiceNow Integrated Risk Management
Overall Review Sentiment for ServiceNow Integrated Risk Management
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1. Very quick and effective tool for incident management, resolving, and improving proficiency in operations.
2. Ease of integeration with other tools in market.
3. Deployment and centralized management of alerts and tickets is kind of pleasure with this product.
4. Highly secured and use-based access. Review collected by and hosted on G2.com.
1. This product is extremely vast with number of available options and features so it will take extreme time for configurations and learning.
2.Issues with GUI encounters multiple time like bugs and all. To resolve that we need to wait for upcoming updates. Review collected by and hosted on G2.com.
From inventory to IT service management (changes, tickets, etc) this platform gave us organised processes and more that translated to better customer service and satisfaction. Review collected by and hosted on G2.com.
Training and skills to manage the platform can be costly in my humble opinion, but varies to regions. Review collected by and hosted on G2.com.
ServiceNow Governance, Risk, and Compliance (GRC) revolutionizes outdated procedures throughout your entire organization, creating a cohesive GRC program on the Now Platform.
By leveraging the power of continuous monitoring, intelligent prioritization, and advanced automation, ServiceNow GRC empowers you with the capability to promptly and effectively address real risks as they unfold, in real time. With ServiceNow GRC, you can seamlessly monitor and track potential risks, prioritize them based on their significance, and automate the necessary actions to mitigate and resolve them swiftly, ensuring the highest level of risk management and compliance across your organization. Review collected by and hosted on G2.com.
While ServiceNow GRC offers numerous benefits, there are a few aspects that some users may find less favorable:
1. While ServiceNow GRC provides a range of customization options, there may be certain scenarios where users have specific requirements or unique workflows that are challenging to achieve within the platform's framework. This can limit the flexibility for organizations seeking highly tailored solutions.
2. Availability of comprehensive documentation and support resources for ServiceNow GRC can be limited. This may result in difficulties when troubleshooting issues or seeking guidance for complex configurations. Review collected by and hosted on G2.com.
It gives excellent visualizations of weaknesses in our policies and compliances. It allows us to prioritize risks to tackle the ones most needed. Review collected by and hosted on G2.com.
The price makes it a little difficult in our current economy, but for everyone in the company using the tool, it is worth the cost. Review collected by and hosted on G2.com.
The most helpful resource in ServiceNow is the ability to create queries to find exactly what I need. Review collected by and hosted on G2.com.
The only downside to ServiceNow that I have experienced is that the tool is not the same for every company. Therefore, it makes it a bit difficult to do a knowledge transfer. Review collected by and hosted on G2.com.
It provides the sevurity to Servicenow. Its features are very useful to anyone who use SN tool Review collected by and hosted on G2.com.
Everything is good but only one thing, uou have to learn to know the concept Review collected by and hosted on G2.com.
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program. Review collected by and hosted on G2.com.
Not user intuitive..the tool was hard to deploy. Review collected by and hosted on G2.com.
Managing risk in real-time helping make informed decisions. Review collected by and hosted on G2.com.
I cannot think of any specific dislikes about the solution. Review collected by and hosted on G2.com.
What I love most is that you get to customize the solution and workflow! Review collected by and hosted on G2.com.
At first, it was a love/hate relationship lol. But after getting used to the features I loved it! Review collected by and hosted on G2.com.
Its fairly comprehensive, covering a wide range of topics related to Governance, Risk and Compliance Review collected by and hosted on G2.com.
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive. Review collected by and hosted on G2.com.
