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ServiceManager
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ServiceManager
By ServiceCentral
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4.2 out of 5 stars
See all 14 ServiceManager reviews
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ServiceManager Reviews & Product Details - Page 2

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ServiceManager Overview

Editedit
What is ServiceManager?

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

ServiceManager Details
Discussions
ServiceManager Community
Languages Supported
German, English, French, Russian, Spanish
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Product Description

ServiceManager Workflow Management Software.

Seller Details
Seller
ServiceCentral
Year Founded
1991
HQ Location
Atlanta, GA
Twitter
@ServiceCentral
84 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
ST
Overview Provided by:
Sales Team

Recent ServiceManager Reviews

Prateek B.
PB
Prateek B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Business Solution Management"
The ultimate solution to handle all your returns and repair needs. Whether you have a small operation in one location or a large global business, S...
Read more
Muhammad A.
MA
Muhammad A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Regional Head Sales"
The over all reporting and product features. The cover almost all aspect of business concern
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Best Tool to Visualise Services"
Trail time visualization of services and shipments
Read more
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0 people requested security information

ServiceManager Media

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14 ServiceManager Reviews

4.2 out of 5
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14 ServiceManager Reviews
4.2 out of 5
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4.2 out of 5
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ServiceManager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ServiceManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Abu S.
AS
Assistant Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ServiceManager?

I like mostly their proactive services and quick response customer services response. Review collected by and hosted on G2.com.

What do you dislike about ServiceManager?

Nothing I found till now to dislike their service. Review collected by and hosted on G2.com.

What problems is ServiceManager solving and how is that benefiting you?

My dynamice busness anlaysis and suggestions and solutions they provide us. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ServiceManager?

Trail time visualization of services and shipments Review collected by and hosted on G2.com.

What do you dislike about ServiceManager?

It has a little learning curve when you use it for first time, but after that it's simple Review collected by and hosted on G2.com.

What problems is ServiceManager solving and how is that benefiting you?

Real time visibility and operations Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ServiceManager?

Can answer anything about the job and easily assist Review collected by and hosted on G2.com.

What do you dislike about ServiceManager?

Busy at times eaepecially when urgent matters needed to address Review collected by and hosted on G2.com.

What problems is ServiceManager solving and how is that benefiting you?

Availability of the data Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Sergio S.
SS
IT Support Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ServiceManager?

Great Microsoft OS and applications compatibility. Review collected by and hosted on G2.com.

What do you dislike about ServiceManager?

Time-consuming and a lot of maintenance. Review collected by and hosted on G2.com.

What problems is ServiceManager solving and how is that benefiting you?

We change products, so we are not using Service Manager anymore. Review collected by and hosted on G2.com.

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Pros and Cons Details
ServiceManager