Hi Aleksandar,

Thank you for taking the time to share your experience and for rating SEON 9/10 — we truly appreciate it!

We’re thrilled to hear that you find SEON extremely user-friendly and that even team members without prior experience can quickly get up to speed. It’s great to know that rule building and implementation feel straightforward, and that the platform makes your day-to-day work more enjoyable. That’s precisely the experience we aim to deliver.

We also appreciate your openness about the challenge of limiting rule triggers for already-reviewed accounts. We’re glad our support team has been helpful and that you’re actively working together toward a solution. Feedback like this is invaluable as we continue refining alert management and making workflows even smoother.

It’s fantastic to hear that SEON is helping you tackle multi-accounting and pattern detection, and that the rule engine enables you to monitor customers and proactively prevent fraud. Supporting that level of control and visibility is what we strive for.

If there’s anything further we can do to help turn that 9/10 into a full 10, we’d love to hear your thoughts at support@seon.io, or we would gladly arrange a call with you! Thanks again for choosing SEON as your fraud prevention partner — we’re proud to have you in the Fraud Fighter community!

Hi Egils,

Thank you for taking the time to share your feedback and rating SEON 8/10. We're glad to hear that you find the platform's flexibility so valuable — being able to customize filters and rules to fit your specific needs across monitoring, statistics, and screening is exactly what we aim to deliver, and it's great to know it's helped speed up your work.

We also appreciate you flagging that things can feel a bit slow at times when loading larger volumes of data. Performance is something we're continuously working to improve, and your feedback is valuable input for that effort.

If you'd be open to sharing more details about when this slowdown tends to happen, please don't hesitate to email us at support@seon.io. We'd also be happy to set up a call at a time that works for you to discuss this further.

Thank you again for your honesty — it helps us grow and make SEON a better partner for you.

Hi Mateo,

Thank you so much for sharing your experience and rating SEON 10/10! We're thrilled to hear that you've found real value in the wide variety of features SEON offers for catching suspicious users. It's wonderful to know this range of functionality is helping you stay one step ahead when it comes to fraud detection.

We're also glad you see the platform's complexity as a strength rather than a drawback — that depth is very much by design, allowing for detailed customization tailored to your specific needs. Our team works hard to deliver both powerful functionality and a smooth user experience, and hearing that come through in a perfect score means a lot to us.

If you ever have any suggestions on how we could make things even better for you, we'd love to hear them. Feel free to reach out to us anytime at support@seon.io, or let us know if you'd like to arrange a quick call with our team.

Thanks again for choosing SEON as your fraud prevention partner - we're proud to have you in the Fraud Fighter community!

Hi,

Thank you so much for taking the time to share your experience and for rating SEON with 5 stars! We're thrilled to hear that our ability to connect customers across various methods — combined with granular IP, device, and geolocation insights — is helping you build accurate, firm connections between users. That kind of network visibility is exactly what we aim to deliver. Also, thank you for highlighting the benefit of fast access during activity checks.

We really appreciate your honest feedback, especially around data precision, extending historical data beyond the current 6-month window, and the ability to check cross-country connections simultaneously. We have good news to share with you concerning the mentioned cases above. As for the 6-month data limit, standard retention is actually up to 12 months; shorter windows may just be a custom setting worth checking

(Source for your information: https://docs.seon.io/knowledge-base/whitepapers/seon-compliance-whitepaper)

For looking into cross-target connections, tools like Network detection, Clone search, and Similarity ranking already search your full customer base for hidden links. (You can find details here:https://docs.seon.io/knowledge-base/machine-learning/how-to-investigate-connections-in-seon)

If you're running separate SEON accounts per country, our Channels feature can help unify that under one account. (About this feature: https://docs.seon.io/knowledge-base/user-manuals/merchants-affiliates) Additionally, we would love to hear more details from you about data precision.

If you're open to it, we'd love to set up a quick call or have you reach out to support@seon.io so we can understand your workflow better and see what's possible on our end — sometimes there are existing options that could help even before a feature ships.

Thanks again for choosing SEON as your fraud prevention partner — we're proud to have you in the Fraud Fighter community!

Hi Daniel,

Thank you so much for the amazing 10/10 review and for taking the time to share your experience with SEON Fraud Fighters — we really appreciate it!

We’re delighted to hear that the platform has been easy to set up and intuitive to use across a diverse team. Making fraud prevention accessible without sacrificing depth is something we care deeply about, so it’s great to know the user-friendly interface and back-office integration are helping streamline your day-to-day operations. We’re especially glad SEON is supporting your work in monitoring registrations and deposits and uncovering risky connections effectively.

We also appreciate your honest feedback around alert management. Input like this is incredibly valuable to us, and it’s something our product team actively considers as we continue improving flexibility and control within the rules engine. We’d be more than happy to discuss this in more detail, whether over email or on a quick call, to better understand your use case. If you’re open to sharing additional details, please feel free to reach out to us at support@seon.io, and our team will gladly follow up.

Thanks again for choosing SEON as your fraud prevention partner. We’re proud to support your team and have you as part of the Fraud Fighter community!

Hi,

We really appreciate you taking the time to share your feedback and give SEON a 5/5! We're delighted to hear that you've discovered real value in the broad range of capabilities, the steady evolution of features and services, and the advantages of AI usage. It's fantastic to learn that SEON is supporting you in integrating the tools you already use.

We're also happy to know you appreciate how responsive our team is and how user-friendly you find the interface. Our team puts a lot of effort into providing both robust functionality and a seamless user experience, and your input truly matters to us.

We appreciate you highlighting the need for an instant chat option to get quicker help navigating the tool instead of relying on email — that's really valuable feedback, and we'd love to look into it further with you.

If you have any other thoughts or want to elaborate on this suggestion, we'd genuinely welcome them. Feel free to contact us at support@seon.io with your ideas, or let us know if you'd like to schedule a brief call with our team.

Thank you once again for trusting SEON as your fraud prevention partner — we're honored to have you as part of the Fraud Fighter community!

Hi Yevhenii,

Thank you so much for leaving a detailed review and rating your SEON experience 10/10! We're glad to know that our service helps your fraud-prevention decisions.

Regarding the Adverse Media module, we appreciate your candid input. This component relies on high-quality external data sources to ensure comprehensive and reliable coverage, which can impact pricing. That said, we are continuously evaluating ways to optimize costs while maintaining the quality and depth our clients rely on.

We’re also pleased that our solution supports your recordkeeping needs helping you stay compliant and organized. If you have additonal suggestions or questions, you can always contact us at support@seon.io.

We sincerely appreciate you choosing us as your fraud prevention partner and are proud to welcome you as a valued member of our Fraud Fighter community.

Hey Angjela,

Thank you very much for sharing your experience and for rating SEON 10/10. We’re delighted to hear that you’re finding real value in our fraud signals and that SEON feels practical and easy to use. It’s especially great to know that the platform is helping you detect fraud effectively and act with confidence.

We’re also pleased to hear that SEON is setting the standard for what a fraud prevention tool should be. Feedback like yours is incredibly motivating for our team, as we work hard to deliver both powerful functionality and a seamless user experience.

If you have any suggestions on how we could improve further, we’d be happy to hear them. You can always reach us at support@seon.io, or let us know if you’d like to arrange a quick call with our team.

Thank you again for choosing SEON as your fraud prevention partner. We’re proud to have you as part of the Fraud Fighter community.

Hi Joeran,

Thank you so much for sharing your experience with SEON! We’re thrilled to hear how intuitive you find the system, especially when it comes to setting up rules and managing fraud risks in real time. It’s great to know that SEON is helping your team both prevent fraud early and uncover connections between accounts that would otherwise go unnoticed, freeing up time for deeper investigations and faster decision-making.

We’re also really happy to hear that you’ve had such positive interactions with our Support team. Delivering quick, helpful service and a smooth user experience is something we care deeply about, so your feedback truly means a lot.

You mentioned there are no downsides for you when using SEON, which is wonderful to hear. Still, if you ever have ideas on how we can make your experience even better, we’d love to hear them. You can always reach us at support@seon.io, or we’d be happy to hop on a quick call anytime.

Thanks again for choosing SEON, we’re proud to have you in the Fraud Fighter community!

Hey Cristian,

Thank you for taking the time to share your feedback and rate SEON 8/10.

If you’d be open to sharing more details about your experience, please don’t hesitate to email us at support@seon.io. We’d also be happy to set up a call at a time that works for you to discuss your feedback directly.

Thank you again for your honesty. It helps us grow and make SEON a better partner in fighting fraud.