--- title: SEON Reviews meta_title: 'SEON Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 382 reviews by the users' company size, role or industry to find out how SEON works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 382 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # SEON Reviews **Vendor:** SEON **Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) **Average Rating:** 4.6/5.0 **Total Reviews:** 382 ## About SEON SEON is the AI command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals that enrich profiles, provide context, and direct action—all from a single platform. Unlike vendors that rely on stale third-party data, SEON analyzes digital footprints, device intelligence, and AML data to deliver faster, more accurate decisions. Go live in as little as 14 days, expand to new markets in under a month, and access flexible tools like machine learning scores and customizable rules to match any risk strategy. Whether you're launching new products or scaling globally, SEON gives you the data, speed, and expertise to stay ahead of evolving threats. ## SEON Pros & Cons **What users like:** - Users praise SEON for its **user-friendly interface** , which ensures a smooth and intuitive experience for everyone. (29 reviews) - Users appreciate the **effective fraud detection solutions** of SEON, enhancing security with real-time data and intuitive design. (25 reviews) - Users praise SEON for its **excellent customer support** , noting the team's responsiveness and helpfulness with issues. (23 reviews) - Users appreciate the **intuitive interface and easy integration** of SEON, enabling efficient fraud management and quick setup. (20 reviews) - Users appreciate the **intuitive interface** of SEON, finding it easy to navigate and navigate its many features. (20 reviews) - Users commend SEON for its **efficient fraud detection** , providing quick insights and streamlining investigations effortlessly. (19 reviews) - User Experience (17 reviews) - Users value SEON for its **real-time fraud detection** , enhancing risk management and minimizing manual intervention significantly. (14 reviews) - Users admire the **flexible rule customization** in SEON, enabling effective detection of fraud patterns effortlessly. (14 reviews) - Detection Efficiency (13 reviews) **What users dislike:** - Users note **limited customization** options in SEON, which may not meet the needs of advanced teams effectively. (9 reviews) - Users express concern over **data inaccuracy** in SEON, impacting confidence in scoring and profile reliability. (8 reviews) - Users find the **improvement needed** in SEON's steep learning curve and limited team visibility on support tickets. (8 reviews) - Users find the **learning difficulty** of SEON challenging, particularly for advanced features and rule fine-tuning. (8 reviews) - Users find the **complexity of advanced features** in SEON can create a steep learning curve and require ongoing adjustments. (7 reviews) - Users experience **inaccuracy** with SEON results, often receiving inconsistent data when running the same information multiple times. (5 reviews) - Limited Features (5 reviews) - Missing Features (5 reviews) - Unclear Rules (5 reviews) - Users often face **false positives** due to overly strict default settings, complicating the onboarding experience. (4 reviews) ## SEON Reviews ### 1. Satisfied Bookmaker and Casino **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about SEON?** Incredibly easy to use. Rating system allows the flagging of customers, which combats the issues we experience around fraud day to day **What do you dislike about SEON?** Inability to offer a full turnkey solution around player registrations **What problems is SEON solving and how is that benefiting you?** Assists with identifying problematic casino and sportsbook players and syndicates. ### 2. Seon is a good partner for Social Gaming Company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about SEON?** With a high volume of transactions and limited personnel for oversight, SEON greatly assists us in monitoring transactions, identifying and rejecting suspicious activities, including those involving third-party cards or lost/stolen cards. Its functionality substantially reduces our exposure to potential chargebacks. **What do you dislike about SEON?** While we rely on it for AML monitoring, encompassing Crime hits, PEP hits, and Watch hits, we've noticed a higher occurrence of false positives. This necessitates extensive review efforts for each flagged instance, leading to significant time consumption. This inefficiency in managing false positives poses a notable challenge for our operations. **What problems is SEON solving and how is that benefiting you?** Primarily, it aids in transaction monitoring by swiftly identifying and declining suspicious transactions, thus enhancing our fraud prevention measures. ### 3. Great with a lot of support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about SEON?** All the different data points that are checked and you can use to link persons/transaction to each other. On top of that, they are always there to help out , even for small request as how to make a rule or make little changes. **What do you dislike about SEON?** The downside would be that creating rules can be really easy but can become very complex the more and more specific you go, especially for new users. **What problems is SEON solving and how is that benefiting you?** This goes from Fraud detection to compliance, from solving how to link fraudulent client and spot them before they can act or to compliance like anti money laundering and PEP/sanctions screening. ### 4. Fight **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about SEON?** Various Data points you can use to detect fraud **What do you dislike about SEON?** Limitations of use some people can hide their data **What problems is SEON solving and how is that benefiting you?** Fraud is a big impact on business ### 5. Very capable and flexible anti-fraud solution. Could be more flexible though. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about SEON?** We use SEON to fight fraud for our Shopify store. The platform is easy to integrate and use (just a few clicks if you use Shopify). I am impressed with the amount of data points that are gathered by the system. It is easy to build complex rules for the scoring engine based on any of the available data points. The SEON team is very nice to communicate to in case there are any questions or if any integration advice is needed. The system helped us identify and eliminate a significant amount of fraud in our store. **What do you dislike about SEON?** The biggest drawback for us is that if you sign up for SEON through Shopify, some of the important platform features are restricted. An average Shopify customer would probably not need these features, but they are essential to us, with our order volume and fulfillment process complexity. I am talking about APIs. SEON has many APIs to interact with the platform programmatically, and none of them are available to you if you use the platform for Shopify. We really needed Lists API to mark customers as blocked/trusted in all our systems automatically, but the team made it clear that if you are a Shopify customer, no APIs are available. Also, SSO (Single Sign-On) is unavailable for the same reason. We really hope SEON comes up with some solution that would allow customers to use the platform for Shopify AND have access to APIs and other "pro" features at the same time. We are ready to switch to a higher plan if needed. I'll gladly update this review if the situation changes. **What problems is SEON solving and how is that benefiting you?** SEON helped us (and continues to help) a lot to identify and cancel fraudulent orders in our store. This brings down the fraudulent chargeback rate, which is essential for any B2C e-commerce business. ### 6. SEON IMPACT **Rating:** 5.0/5.0 stars **Reviewed by:** Kenechukwu O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about SEON?** its machine-learning rules are very awesome, it helps me set up great rules **What do you dislike about SEON?** some rules lacks clarity and need to be worked on **What problems is SEON solving and how is that benefiting you?** it creates easy way of identifying fraud-related transactions and helps you protect the system ### 7. SEON reviw **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about SEON?** The automation and functionality, easily implemented and integrated to our processes. Our daily job is way easier. **What do you dislike about SEON?** Nothing, I have no issues, everything works fine. **What problems is SEON solving and how is that benefiting you?** You help us beat bonus claimers, PM abusers, everything. ### 8. GREAT experience with SEON **Rating:** 5.0/5.0 stars **Reviewed by:** Florian G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about SEON?** Customer Connections tab Hash ID e.t.c, overall it is a great app. **What do you dislike about SEON?** I don't dislike anything about SEON, overall it is a great app. **What problems is SEON solving and how is that benefiting you?** SEON is highly benefiting our team's Fraud Investigations and reports. ### 9. I am working with SEON for the last 3 years as a matter of prevention and detection of fraud. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia G. | Fraud Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about SEON?** User-friendly BO; interesting and helpful features; great analytic results; great support; great rules engine. **What do you dislike about SEON?** There are no such things. Maybe some features can work differently, but nothing more. **What problems is SEON solving and how is that benefiting you?** I don't think SEON have problems at all. ### 10. Very positive, user friendly and easy to customize **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio P. | Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about SEON?** All info on same page and option to customize features **What do you dislike about SEON?** Bulk operations may be allowed for more accounts simultaneously than current limits **What problems is SEON solving and how is that benefiting you?** Retrieved linked operations account and relevant mismatching info on accounts **Official Response from Kadar Tamas:** > Hi Claudio, Just wanted to say thank you for reviewing us. Keep on doing the great work, Claudio! Happy Fraud Fighting! Tamas ### 11. The unsung hero in securing our online transactions **Rating:** 4.5/5.0 stars **Reviewed by:** Bharath T. | Senior Data Analysis Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about SEON?** Seon Fraud Fighters is like a guard dog that never sleeps – it's always on the lookout for fraud. And the best part? It learns new tricks. It figures out what fraudsters are up to and adapts. So, we're always one step ahead, which makes our work a lot more secure. **What do you dislike about SEON?** Don't get me wrong, I think Seon Fraud Fighters does a great job with spotting fraud, but their customer service could be a bit better. Sometimes, they take longer than I'd like to answer questions. And I think their online help could be more detailed. It'd be a big plus if they worked on those things. **What problems is SEON solving and how is that benefiting you?** With Seon Fraud Fighters, we're doing a better job at stopping fraud. It spots iffy transactions right away, so we can do something about it before it causes any harm. This has been really good for us because it means less risk and it saves us a lot of time and money. ### 12. SEON keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Yoana G. | Senior Fraud Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about SEON?** I love how user friendly it is, the customer support and the features. **What do you dislike about SEON?** Only thing I deslike and maybe it is not connected to SEON is that we are not able to open directly accounts in our internal tool from seon. **What problems is SEON solving and how is that benefiting you?** It is stopping a lot of different types of online fraud. We can detect CC fraud, unauthorised logins, etc. ### 13. SEON is has a very intuitive navigation and easy compreension **Rating:** 4.5/5.0 stars **Reviewed by:** Célio C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about SEON?** I like the customization of the rules, is very cool **What do you dislike about SEON?** Nothing to say. Becaouse the tool is incredible. **What problems is SEON solving and how is that benefiting you?** Detection of fraud in customer onboarding, avoiding financial losses ### 14. Enhanced security and verification with Seon Fraud Fighters **Rating:** 4.0/5.0 stars **Reviewed by:** Hunter S. | Insurance & Financial Services Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SEON?** I mainly use email and phone number verification functions, which have been highly beneficial. I would recommend it to others. Additionally, the ability to check fraud scores for different countries and organizations is significant. The impressive integration capabilities of Seon Fraud Fighters seamlessly enhance our existing security infrastructure. **What do you dislike about SEON?** The system speed should be enhanced as reports frequently reload for no apparent reason. Better optimization would be beneficial too. The technology also does not allow you to collect as many statistics as I would like, which makes report dashboards somewhat weak. It's a shame that we have to enter into SEON separately rather than using data from our database. **What problems is SEON solving and how is that benefiting you?** Our security protocols have been considerably improved thanks to Seon Fraud Fighters. Its ability to connect easily to our existing infrastructure has bolstered our defense against fraudulent activity. It helps determine if the consumer is who they say they are easier and faster, plus it provides me with a small window into their web presence. The advantage is that you can detect fraudulent conduct from the start. ### 15. Just what we needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SEON?** The machine learning model, its capabilities and its recommendations **What do you dislike about SEON?** The billing could be better. Quite on the high side **What problems is SEON solving and how is that benefiting you?** It's helping block out fraudsters from getting our loans ### 16. Enhancing security with SEON Fraud Fighters **Rating:** 3.5/5.0 stars **Reviewed by:** Merry Ann L. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SEON?** The sophisticated fraud detection skills of SEON Fraud Fighters are what distinguish them. To detect fraudulent activities, the program uses advanced algorithms, adding an extra degree of protection for our company. Implementation was simple due to the seamless integration with our current systems. We are able to keep one step ahead of fraudsters thanks to the real-time warnings and thorough reporting, protecting our operations and guaranteeing a secure environment for our clients. **What do you dislike about SEON?** Although it has strong fraud detection capabilities, the user interface and customization might be improved. Although it is functional, the software's interface might be more simple to use. More broad customization possibilities would also enable us to modify the program to better meet our unique requirements. Our process would be streamlined, and the user experience would be improved overall, if these areas were improved. **What problems is SEON solving and how is that benefiting you?** By effective fraud protection strategies, SEON Fraud Fighters combats the problem of fraud, greatly enhancing our company. Strong algorithms in the program identify fraudulent trends, enabling us to act right away and stop any financial losses. We have improved security with it, maintaining the confidence of our stakeholders and consumers. Our ability to avoid fraud proactively thanks to the software has contributed to our solid reputation in the market. ### 17. Reliable guardian against fraudulent activities - strongly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Senior Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SEON?** With Seon Fraud Fighters, what stands out to me is its robustness in fraud detection and prevention. Its functionalities allow for a thorough examination of potentially fraudulent activities across multiple platforms. The software's data enrichment feature, which gathers detailed information about user activities, has particularly impressed me. This is incredibly useful in our work as it enhances our ability to spot and prevent fraud before it occurs. Additionally, integrating Seon with our existing system was seamless, which further adds to its value. **What do you dislike about SEON?** One thing about Seon Fraud Fighters that could be better is how complicated its reporting feature is. It gives you a lot of information, but it can be pretty hard to grasp, especially for people who aren't familiar with fraud detection systems. This complexity can slow down how quickly we understand the reports and take action. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters has been instrumental in combating fraud in our business operations. By proactively identifying suspicious activities and patterns, we've managed to mitigate considerable risk. It has transformed the way we handle security, providing a new level of protection. This has not only strengthened our business's reputation but also ensured the trust of our customers. ### 18. A sturdy shield against online fraud **Rating:** 4.0/5.0 stars **Reviewed by:** Jake H. | Graduate Analyst at Barclays Private Bank, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2023 **What do you like best about SEON?** The flexibility of Seon Fraud Fighters in adapting to different business needs is impressive. Its customizable rules and machine learning algorithms ensure that it remains effective in various scenarios. Furthermore, its ability to collect and utilize data from multiple sources significantly enhances its fraud detection capabilities. **What do you dislike about SEON?** Getting Seon Fraud Fighters up and running takes ages. It’s gotta be done right, but man, it takes forever to get all the settings and stuff sorted. And some of the fancy features need you to be a tech whiz, which not everyone is. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters is like a superhero fighting online scams. Checking out transactions and what users are up to as it happens means way less chance of getting hit by fraud. The deep-dive data stuff helps make smart choices to beef up security. ### 19. A lifesaver in reducing chargebacks **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan C. | Private Credit, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about SEON?** Seon Fraud Fighters excels in its predictive data capabilities and the seamless implementation process. It's refreshing to have a tool that is so effective and immediately beneficial. The team at SEON is incredibly responsive and has been instrumental in addressing all our concerns. The interface is aesthetically pleasing and user-friendly, packed with a myriad of useful features that have significantly improved our risk operations​. **What do you dislike about SEON?** Even though Seon Fraud Fighters has many good points, there are a couple of things that could be better. It doesn't let users customize the layout as much as they might want, which could make it harder to use. And sometimes, the tool is too general for certain areas. It would be good if these things could be improved, but overall, the software still works very well​. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters has changed how we prevent fraud. It checks users' digital identities by itself, so we don't have to do as much manual checking, and we don't have many chargebacks now. The SEON team helped us make good rules to stop system abusers. It also helps us watch new customers and work out if they're risky, which makes our fraud prevention systems better. ### 20. Turning the tide on fraudulent activities **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca S. | Manager, Financial Crimes Technology Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2023 **What do you like best about SEON?** SEON. Fraud Fighters has proven to be an invaluable tool in mitigating risk for our business. Its ability to rapidly identify and prevent fraudulent transactions has greatly increased our operational efficiency, while its API integration feature allows for seamless data exchange with our existing systems. **What do you dislike about SEON?** Getting started with SEON. Fraud Fighters can be a bit tricky and take some time. It could be easier if the design was simpler or if there was more help for new users. **What problems is SEON solving and how is that benefiting you?** SEON. Fraud Fighters helps us stop scams before they can hurt us. This saves us money and keeps our good name safe. The instant warnings and helpful data also let us take action fast and plan better for the future. ### 21. Risk/Fraud analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about SEON?** live monitoring on accounts, connections checking and such **What do you dislike about SEON?** can't think of anything right now to be honest **What problems is SEON solving and how is that benefiting you?** It is showing us live registration/login/deposit monitoring which is helpful for catching suspicious activity ### 22. Shield against digital fraud **Rating:** 4.0/5.0 stars **Reviewed by:** Richard S. | Chief Technology Officer, Outpatient Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about SEON?** I'm a big fan of Seon Fraud Fighters because it's great for catching fraud as it happens. It offers deep insight with its analytics and lets us set things up the way we want. It's made a big difference in keeping our cybersecurity strong. **What do you dislike about SEON?** Sometimes, Seon Fraud Fighters can be a lot to handle because it's got so much analytical power. While this is mostly a good thing, it means there's a lot to learn, which can take some time. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters is our bulwark against digital fraud. By detecting fraudulent activities promptly, it helps us safeguard our digital assets. The software's device fingerprinting feature has proven to be incredibly useful in this respect. ### 23. I sleep better knowing that our online payments are protected **Rating:** 4.0/5.0 stars **Reviewed by:** Phil C. | Project Surveyor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2023 **What do you like best about SEON?** SEON. Fraud Fighters shines when it comes to detecting and preventing fraudulent activities in real time. The depth of data it can analyze is impressive, and the precision in its risk scoring system ensures that genuine transactions are not incorrectly flagged. This helps us not only in protecting the business but also in maintaining a positive customer experience. **What do you dislike about SEON?** In some cases, SEON. Fraud Fighters tends to have too many alerts and notifications, which can become overwhelming. Sifting through these to identify which are critical is a time-consuming process and can sometimes cause delays in addressing important issues. **What problems is SEON solving and how is that benefiting you?** SEON. Fraud Fighters shows you everything about a transaction, so you can decide if it’s okay or if you need to check it out more. This saves time and makes everything run more smoothly. ### 24. Your business deserves robust protection, and here’s the ultimate guardian **Rating:** 5.0/5.0 stars **Reviewed by:** Miller C. | Risk and Compliance Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about SEON?** In a world where cybersecurity threats are rampant, SEON. Fraud Fighters stands out as a reliable guardian. Its innovative machine learning algorithms adapt to emerging threats, ensuring that your business remains protected against evolving fraud strategies. **What do you dislike about SEON?** SEON. Fraud Fighters is undeniably powerful, but its complexity might be daunting for beginners. Moreover, the cost might not be feasible for small businesses, and the support system could use some improvements. **What problems is SEON solving and how is that benefiting you?** What sets SEON. Fraud Fighters apart is its rich set of customization tools. These tools enable businesses to craft a fraud detection ecosystem that's in sync with their operational fabric. Be it setting intricate risk parameters, fine-tuning notifications, or amalgamating external data sources, SEON’s customization options cover it all. ### 25. Amplifying security and compliance with advanced fraud detection **Rating:** 4.5/5.0 stars **Reviewed by:** Brannon A. | Executive Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about SEON?** I'm impressed by how strongly SEON. Fraud Fighters works against fraud. Its ability to analyze things as they happen and its use of a lot of data really help keep our business secure. **What do you dislike about SEON?** I appreciate SEON. Fraud Fighters, but you need to know a lot to use it well. Some people on our team found it hard to get the hang of, which slowed down how fast we could start using it fully. **What problems is SEON solving and how is that benefiting you?** SEON. Fraud Fighters aids in meeting regulatory compliance requirements related to fraud prevention. This eases the burden on our compliance team and minimizes the risk of penalties or reputational damage due to non-compliance. ### 26. My online transactions watchful guardian **Rating:** 4.5/5.0 stars **Reviewed by:** Emily H. | Vice President - Non Financial Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about SEON?** I really like how SEON. Fraud Fighters helps to spot and stop scams. The cool part is that you can change the settings to fit your business. It’s also got this smart tech that learns how to find sneaky stuff and it doesn't make as many mistakes as others. **What do you dislike about SEON?** I've observed that SEON. Fraud Fighters occasionally takes longer than expected to process large data sets. This can be an inconvenience, especially when trying to conduct time-sensitive fraud analysis. **What problems is SEON solving and how is that benefiting you?** With SEON. Fraud Fighters, we can monitor customer behavior and transactions more closely. This enables us to detect any abnormal patterns and act before any damage occurs. It ensures the integrity and reputation of our business remain intact. ### 27. It has given me valuable information. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SEON?** Any pictures given. Many times I have been able to identify the customer or their associates thanks to pictures provided by Seon. Also location is very helpful. Few times I have been able to solve the case relying solely on Seon findings. **What do you dislike about SEON?** Sometimes not all the social media profiles come up, but it is understanable, as customer might use different emails or phone numbers. Maybe that coould be possible in the future to see if the cutomer has any other active emails or addresses, phone numbers. **What problems is SEON solving and how is that benefiting you?** Helping to indentify the person and their associates, often their real location and backgroung. Most useful are pictures of the person, that help us find the SM profiles, which are registered with different emails. ### 28. Mitigating Financial Losses and Boosting Security with SEON Fraud Fighters **Rating:** 4.5/5.0 stars **Reviewed by:** Asha R. | Director, Investigations in Global Ethics & Integrity, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about SEON?** SEON Fraud Fighters utilizes machine learning to identify fraud patterns, a capability that is quite remarkable. It helps us feel secure and lowers the chance of financial losses within our organization. **What do you dislike about SEON?** The process of integrating SEON Fraud Fighters into our existing infrastructure could be simpler. A more streamlined process would undoubtedly save us time and make our workflow more efficient. **What problems is SEON solving and how is that benefiting you?** We're using SEON Fraud Fighters to fight fraud in a more effective manner. Thanks to its pattern recognition via machine learning, we've seen a reduction in financial losses and a noticeable enhancement in our security measures. ### 29. A comprehensive and effective anti-fraud system worth the investment **Rating:** 3.5/5.0 stars **Reviewed by:** Larry C. | SVP / Senior Community Banking Sales Leader - Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about SEON?** I appreciate Seon Fraud Fighters for its all-inclusive way of stopping fraud. It uses device tracking, online activity analysis, and smart computer learning to catch and stop fraud effectively. It also fits well with our current systems, making it simple to watch and control our security. **What do you dislike about SEON?** My biggest issue with Seon Fraud Fighters is the complex and long setup process. This can be hard for small businesses with few resources. Also, the software can sometimes give false alarms that need manual checking for correctness. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters has helped us solve many fraud problems in our business. It finds and stops fake transactions, which lowers our money loss and makes customers trust us more. The software also gives us useful information to make better decisions and improve our security. ### 30. Efficient tool for identifying and stopped scams **Rating:** 4.5/5.0 stars **Reviewed by:** Heath B. | Commercial Insurance Advisor - Manufacturing Practice, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about SEON?** One of SEON Fraud Fighters' finest features is its convenient interface, which makes managing fraud notifications a breeze. It uses machine learning techniques to quickly identify and stop scams. Due to its adaptable API connection capabilities, it is simple to combine with other programs and tools, enabling a more streamlined approach to fraud protection. **What do you dislike about SEON?** Although SEON Fraud Fighters is a powerful fraud protection tool, due to its pricing, it might not be appropriate for companies with lower funds or transaction quantities. Additionally, it lacks some features that may be crucial for some companies, like chargeback claim management. **What problems is SEON solving and how is that benefiting you?** By resolving a number of issues with fraud detection, I've discovered that this instrument has considerably enhanced our company processes. The software has grown to play a crucial role in our operations thanks to its real-time risk analysis and capacity to connect with other applications like Shopify, Stripe, and PayPal. Additionally, we have found it simple to watch risk ratings and spot possible dangers thanks to the software's customizable dashboard. ### 31. Detailed breakdown **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan Alan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about SEON?** On how detailed it outlines the user's social profile. Along with other flags such as device, cookie and browser hash. As these are the features I use the most during my review process. Plus you can set your rules **What do you dislike about SEON?** So far I can't think of any dislikes. It's been close to month of using it. I'm sure I will have more feedback to share in the coming months of using SEON. **What problems is SEON solving and how is that benefiting you?** We are at the early stage of setting up the rules in SEON. However, when we flags the account on our end and then go to check the users profile in SEON I have notied that it does flag it as well. So the rules we set as working as expected ### 32. Staying ahead of cyber threats with cutting-edge fraud prevention **Rating:** 5.0/5.0 stars **Reviewed by:** Karina M. | Senior Assistant Director of Finance and Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about SEON?** I like SEON. Fraud Fighters because it's good at finding and stopping fraud. It watches user behavior in real time to catch threats early. The risk scoring system can be customized, and it works well with other security systems. **What do you dislike about SEON?** SEON. Fraud Fighters can be hard to set up and use if you're not very technical. Also, it can sometimes make mistakes and flag things that aren't really fraud, which means you have to check and fix the risk scores yourself. **What problems is SEON solving and how is that benefiting you?** SEON. Fraud Fighters has been instrumental in reducing fraudulent transactions within our business. By effectively identifying and preventing fraudulent activities, we have saved considerable time and resources that would have been spent on dealing with chargebacks and disputes. Additionally, it has helped us maintain a positive reputation with our customers and payment providers. ### 33. Secure anti-fraud solutions from a single source **Rating:** 4.5/5.0 stars **Reviewed by:** Bill W. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about SEON?** I appreciate SEON's Fraud Fighters the most. This feature protects my organisation and its customers from suspicious activity, while being fast enough to quickly detect anything out of the ordinary in patterns or transactions. It also provides detailed reports on fraudulent attempts with an easy-to-use interface so I can manage the information with ease. SEON's fraud fighters make it easy for me to identify questionable users, and their activity logs are presented in an organised manner - this helps to ensure that no data goes unseen by anyone. **What do you dislike about SEON?** I love the effectiveness of SEON's Fraud Fighters plugin; however, I do have one suggestion. The 'Check email' button that appears is a little too large and prominent in comparison to other features on the screen - although this isn't much of an issue as a quick mouse over any hidden text will reveal it anyway. It would be incredibly helpful if, rather than just giving me information about existing profiles, there was a link embedded in the analysis itself so that they could be easily accessed or, even better, viewed directly within the tool. **What problems is SEON solving and how is that benefiting you?** The fear of account takeover is something I know all too well. Seon has helped to put my mind at rest by providing me with an easy and effective way to identify any fraudulent activity. ### 34. Excellent fraud detection, but complex setup **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan W. | Fraud detection supervisor II, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2023 **What do you like best about SEON?** SEON. Fraud Fighters is great because it has a lot of features to prevent fraud, like analyzing things quickly and giving risk scores. We can change the system to fit our needs, and it's easy to connect it to other things we use. **What do you dislike about SEON?** Setting it up can be hard because you need to know a lot about how to find fraud. Sometimes it says something is fraud when it's not, but that doesn't happen much. **What problems is SEON solving and how is that benefiting you?** Seon stops fraud from happening, so we don't lose money or have problems with customers. It finds anything weird really fast, which makes our customers trust us more. We can work on making our business bigger without worrying about fraud. ### 35. Outstanding anti-fraud services **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah M. | Marketing Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SEON?** I like that software can check consumers' identities online without going through many time-consuming verification procedures that were done manually before. By doing so, it saves me a lot of time and makes chargeback avoidance simpler. The system also includes a ton of additional useful features. It is great that software can display a user's location and indicate whether or not their email is functioning correctly. Last but not least, I really like that the system provides you with all information regarding user transactions, which can assist in spotting any suspicious behavior. **What do you dislike about SEON?** Although I believe the website to be user-friendly and simple to use, it may take some training to completely comprehend all of its functions. Overall, I have no issues or objections with the website because it is reliable and functional. Also, I can always get in touch with their support staff, who are usually helpful and able to handle any issues fast, if I ever run into any problems or technical difficulties. I genuinely think the service is worthwhile and beneficial. **What problems is SEON solving and how is that benefiting you?** With SEON, we have found excellent protection. The software applies AI-based formulas to examine user conduct trends and detect aberrations that signify deceptive actions. Thanks to SEON we identified and apprehended scammers who managed to evade detection by our system. It helped us avoid many monetary losses. Thanks to it, our company feels more protected and assured when our clients perform any online transactions. ### 36. Staying ahead of fraudsters: How Seon fraud fighters protects our busines **Rating:** 4.5/5.0 stars **Reviewed by:** Tom P. | Senior Fraud and Risk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about SEON?** Seon Fraud Fighters is really strong when it comes to spotting and dealing with fraud. It uses smart machine learning to pick out dodgy behavior and stops us from losing out. You can also change its rules to fit your business. **What do you dislike about SEON?** An area where Seon Fraud Fighters could improve is its user interface. While it's functional, it can sometimes lack intuitiveness, which can hinder efficiency, especially during time-sensitive investigations. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters fixes the problem of getting too many false alarms when detecting fraud. It uses machine learning to tell the difference between real and fake activity, which means we don't waste time looking into transactions that are fine. ### 37. SEON changed the way Io investigate **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea S. | Compliance Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about SEON?** SEON, with its Chrome plugin made many of our processes so much easier and faster. With one click on a phone number or an e-mail address you already know a lot about your client! **What do you dislike about SEON?** Most of the times it shows that there is an account on a platform linked to that email or phone number, but doesn't let you visit it. It is not a big deal, but if this feature will be improved, it would avoid a lot of manual searches. **What problems is SEON solving and how is that benefiting you?** SEON gives a lot of leads already you start your AML or fraud investigations. It enhances KYC data that we already have on our database and helps us having a better knowledge of our customers, ### 38. The place where human-digital presence is available **Rating:** 4.0/5.0 stars **Reviewed by:** Luca F. | Anti-Money Laundering (AML) Investigator, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about SEON?** I like that the presence on social network platforms is in one place. Identifying a profile can significantly facilitate the conclusion of a case. Especially if this person is decent and therefore, no problems are created for an innocent person. **What do you dislike about SEON?** If SEON does not find any match on social networks, I think it is better to remove any icon that could divert attention. Often the logos of social networks are still visible in gray to show that there is no match, but I think this is superfluous. Instead, I would give greater visibility to all true-positive results and, in particular, to all open profiles (in which the profile's privacy is set to a minimum) to help quickly recognize everything. **What problems is SEON solving and how is that benefiting you?** I save a lot of time searching for the suspect's social networks. The research itself is an action with low added value if it has to be physically carried out by an individual. But thanks to this program, it is much more helpful because I used it in other investigations at that time. ### 39. A deep dive into the world of fraud prevention and the platform that's got my back **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | eCommerce Analyst - THD, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2023 **What do you like best about SEON?** I appreciate the advanced machine learning capabilities of SEON. Fraud Fighters, which has helped our company significantly reduce fraud rates. Their comprehensive approach to fraud detection combines device fingerprinting, email, and IP analysis. Moreover, the integration with our existing systems has been seamless. **What do you dislike about SEON?** SEON works well for finding fraud, but the way it looks can be hard to use sometimes. Also, getting it started takes a lot of time and work to set up just right. **What problems is SEON solving and how is that benefiting you?** SEON. Fraud Fighters helps fight internet scams and lowers risks in our company. It finds and marks strange actions, so we can stop bad things before they happen. This makes our customers trust us more and keeps us safe. We can change how it works to fit our needs, making sure it stops fraud well. ### 40. A True Guardian Against Fraudulent Activities **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe C. | CIB Credit Delivery Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about SEON?** Seon Fraud Fighters has significantly reduced our exposure to risk. Its proactive threat detection and detailed user profiling capabilities have proven instrumental in minimizing financial losses related to fraudulent transactions. **What do you dislike about SEON?** Seon Fraud Fighters could improve its reports. The reports it makes could give us a better look at the fraud it finds, which would help us stop it from happening in the future. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters has been invaluable in curbing fraud, protecting our revenue, and maintaining customer confidence. By providing a real-time threat analysis, it allows us to act quickly and decisively against potential fraudulent activities. ### 41. The secret to successful fraud mitigation **Rating:** 4.5/5.0 stars **Reviewed by:** Angelika G. | Risk Analyst (Risk Conflicts & Compliance), Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2023 **What do you like best about SEON?** The standout feature of SEON lies in its ability to provide us with actionable insights and comprehensive fraud detection capabilities, empowering us to proactively safeguard our organization against ever-evolving fraud techniques. **What do you dislike about SEON?** SEON's user interface, although intuitive, could benefit from minor refinements to enhance user experience and streamline navigation, ensuring a seamless and efficient workflow for fraud-fighting professionals. **What problems is SEON solving and how is that benefiting you?** By harnessing the power of SEON's advanced machine learning algorithms, we have witnessed a significant reduction in fraud incidents, allowing us to allocate our resources more efficiently and focus on strategic growth initiatives. ### 42. Identifies and reduces fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Amit V. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about SEON?** I particularly appreciate the fraud prevention capabilities that SEON provides. My ability to identify suspicious activity and detect fraudulent activity is boosted by its comprehensive analytics tools. By integrating a scoring system into our website, I can gain insight into user behavior that I would otherwise not have, enabling me to make better decisions and develop better strategies to protect our users and our business. **What do you dislike about SEON?** I dislike how SEON can link IP addresses when scoring parties associated with a transaction, even though neither party is connected to the same IP address. In addition, while the SEON plug-in is a useful tool, the hover-over feature is too restrictive as it prevents users from clicking beneath the pop-up. **What problems is SEON solving and how is that benefiting you?** SEON Fraud Fighters helps my organisation identify and mitigate fraudulent activity, which in turn protects our customers and our business. ### 43. It's now easy to stay a step ahead of scheming fraudsters **Rating:** 4.5/5.0 stars **Reviewed by:** Laura M. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2023 **What do you like best about SEON?** I appreciate the detailed reporting provided by Seon Fraud Fighters. It gives us a comprehensive understanding of security incidents, helping us to refine our cybersecurity strategy. **What do you dislike about SEON?** Seon Fraud Fighters is effective, but sometimes there can be instances of false positives (rarely!), which require manual review. Additionally, the learning curve to understand its complete functionality is steep, mainly for newcomers. **What problems is SEON solving and how is that benefiting you?** It really helps keep our system safe by fighting off any kind of fraud. It has outstanding identification of suspicious activities. This helps stop problems before they happen and keeps our work running smoothly. ### 44. Easy to understand and friendly platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Ximena C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about SEON?** What it is most helpful about SEON is that they have a very friendly platform. It offers good monitoring, and the proposed information is highly valuable for fraud prevention. **What do you dislike about SEON?** What I disliked about SEON is that when we started using it, we needed to refresh more than once some users to get all the information we wanted. Also, I think you can improve the filterings for searches. **What problems is SEON solving and how is that benefiting you?** SEON is helping us to detect whether a user is more likely to commit fraud or not by analyzing their profiles. Also, the integration within our risk model was not that complicated. ### 45. The best fraud tool that I have used so far **Rating:** 5.0/5.0 stars **Reviewed by:** Polona H. | Senior Fraud Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about SEON?** The tool is super easy to use and provides valuable data. It saves us so much time with fraud investigations. Another great thing to mention is their constant improvement and development of new features. But the best part of it is their fantastic support team; they are super efficient and accommodating. **What do you dislike about SEON?** I've been using SEON for over a year with three companies, and I haven't had a bad experience. You might find an occasional little bug, but that is understandable and acceptable with their constant improvements. **What problems is SEON solving and how is that benefiting you?** It is helping us mitigate the risk and fraud. The best benefit is saving us much time with internal investigations, i.e. multiple accounting, account sharing or any other abuse. With just a few clicks, you can see all customer's connections and their links to social media profiles which is super helpful when crosschecking customers' identities. ### 46. It is very helpful in finding connections and confirming somebodies identity. **Rating:** 4.0/5.0 stars **Reviewed by:** Lorand M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about SEON?** I mostly use the check email and phone number functions to identify people. So far, it has been beneficial, and I would recommend it to others too. It is also significant that you can check the fraud scores of different countries and organizations **What do you dislike about SEON?** It can be annoying that it reads every longer number list as a possible phone number, and it can cause misclick by it. If possible, I would instead make it work as a separate right-click option on items **What problems is SEON solving and how is that benefiting you?** It is very helpful in finding connections and confirming somebodies identity. ### 47. Robust defense against fraudulent activities **Rating:** 4.5/5.0 stars **Reviewed by:** Noelle F. | Senior Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about SEON?** The integration capabilities of Seon Fraud Fighters are what I find most impressive. It easily integrates with our existing systems, enhancing our overall security infrastructure. **What do you dislike about SEON?** Despite its capabilities, Seon Fraud Fighters' interface could be more intuitive. Particularly for new users, navigating through its numerous features can be challenging. **What problems is SEON solving and how is that benefiting you?** Seon Fraud Fighters has greatly improved our security protocols. Its ability to seamlessly integrate into our existing infrastructure has strengthened our defense against fraudulent activities. ### 48. It's been a great experience, even though some features don't work as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa F. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about SEON?** It's great to see the connections with email and phone numbers, it gives us a lot of insights during the investigation **What do you dislike about SEON?** Sometimes the tool is not 100% accurate, considering if I run the same information twice following different "paths", I get different replies. E.g.: in the first analysis the LinkedIn account might not show up, but if I run it on the email, the account will be linked there. **What problems is SEON solving and how is that benefiting you?** AML issues. ### 49. It's a robust and well rounded tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about SEON?** That I can customize how I see the information I need on the overview page, it's a great timesaver. I also love the quick pop-up window option; it's very convenient for reviewing account information quickly and easily, especially when you already have multiple tabs open. **What do you dislike about SEON?** I wish I had more visibility into the associated registered profiles on the email search feature. It would be cool to see the age of the associated registered profiles so we can ascertain if someone recently created several new profiles in order to falsely inflate an established web presence. **What problems is SEON solving and how is that benefiting you?** It makes it easier and faster to determine if the customer is who they say they are and gives me a small window into their online presence. This helps us clear more accounts that actually have good information while stopping accounts that may need further verification. It's beneficial to our customers and to us. ### 50. Good customer service and user friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Yoana G. | Senior fraud analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about SEON?** I like all the options that we have to find related accounts. Also, I like the manual search and the ability to create your own rules and modify them when needed. **What do you dislike about SEON?** There isn't something I particularly dislike about SEON. I prefer more time-saving shortcuts, but this also depends on our development team. I would like to have a direct link from SEON to our back office, in order to open an account. **What problems is SEON solving and how is that benefiting you?** The main one is duplicate accounts. We also catch VPN usage. It benefits us because we can stop multiple account abuse and bonus abuse. It has not increased its performance yet because we have only used it for two months. ## SEON Discussions - [What kind of rules do you have that affect the risk score?](https://www.g2.com/discussions/risk-score) - 2 comments, 1 upvote - [How does the scoring work?](https://www.g2.com/discussions/scoring-engine) - 2 comments, 1 upvote - [I have useful data that is very specific to my business. Can I send that to the system?](https://www.g2.com/discussions/tailoring-data-sending) - 2 comments, 1 upvote - [What data do I have to share with you?](https://www.g2.com/discussions/data-sharing) - 1 comment, 1 upvote - [How does the integration work?](https://www.g2.com/discussions/integration-712d7cfe-7d1a-4f8e-8e49-d54bd176be8c) - 1 comment, 1 upvote - [View SEON pricing details and edition comparison](https://www.g2.com/products/seon/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+10%3A11%3A28+-0500&secure%5Bsession_id%5D=8f4bcb6a-7918-4f81-8f8a-312aee759720&secure%5Btoken%5D=5698b37d5267581e9ebeb8cf779ece6062f9d84e408cdfeb68d7513710ddeb86&format=llm_user) ## SEON Integrations - [Admin](https://www.g2.com/products/google-admin/reviews) - [Forest](https://www.g2.com/products/forest-app/reviews) - [Prove](https://www.g2.com/products/prove/reviews) ## SEON Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top SEON Alternatives - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews) - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews) - [Riskified](https://www.g2.com/products/riskified/reviews) - 4.4/5.0 (210 reviews)