Sendcloud Pros and Cons

The whole sending systme in one plataform Review collected by and hosted on G2.com.

Sometimes tricky when you have to use for first time. Review collected by and hosted on G2.com.

Sendcloud is an excellent and easy-to-use software solution in and of itself, which we have also enjoyed using so far. Review collected by and hosted on G2.com.

We had several problems with packages and the software, which could only be solved by support after quite a long time. However, we have managed to resolve our issues and have been assured that Sendcloud will improve its support over the next few months. Review collected by and hosted on G2.com.

The positive aspect is that it is a very intuitive tool and easy to connect to my online store, it has saved me a lot of time and has never had failures or downtime since I started using it. Review collected by and hosted on G2.com.

Something negative was the customer support. At first, they treated me great when I was not yet a customer, but once I started buying, they sidelined me and the support was quite disappointing. Review collected by and hosted on G2.com.

The app is very easy to use,fast and savesa lot of time using it. Review collected by and hosted on G2.com.

In the higher priced plans they offer services that do not work properly and it is felt that it is an unnecessary payment. Review collected by and hosted on G2.com.

They are able to escalate issues directly with couriers which i found difficult before joining Send Cloud Review collected by and hosted on G2.com.

Couriers are often slow to respond to queries but not sure anything can be done about this Review collected by and hosted on G2.com.

The integration with our Shopify store and the option of having our contracts with different carriers has allowed us to lower the preparation times of the orders and have more accurate control of the status Review collected by and hosted on G2.com.

We would like that the information of the items of the order to appear on the shipping label, it would facilitate the preparation of orders. Review collected by and hosted on G2.com.

SendCloud for DIVERSITY has marked a before and after, the tracking and traceability of shipments have improved exponentially, the tools and customer support is great, and whenever we have a problem they are already aware of it and are offering solutions. 10/10. Review collected by and hosted on G2.com.

Maintenance windows are perhaps not notified in advance or by email, and many times we encounter somewhat unexpected maintenance, everything else great. Review collected by and hosted on G2.com.

Super easy to handle. Registration was done within a few seconds. I use Shopify for my online business - a couple clicks and Shopify was paired with Sendcloud - you dont need any IT experience to do that. Review collected by and hosted on G2.com.

The carrier is always pre-chosen and sometimes, if you don't look, you have the wrong carrier. I would prefer it there was no carrier pre-chosen, so I could choose it myself and dont make the mistake of sending my goods with the wrong one. Review collected by and hosted on G2.com.

Es una plataforma muy buena para pequeñas empresas y gente que está empezando. Tienes la versión gratuita para arrancar con precios mucho más bajos que en cualquier otro proveedor, y luego te da la posibilidad de crecer, pasarte a un plan de pago e incluso incorporar tus propios contratos con trasportistas. Me ha ayudado mucho a arrancar mi negocio y ha avanzar. Review collected by and hosted on G2.com.

La versión gratuita no dispone de todos los destinos internacionales de Correos. Hay unos pocos países que no están cubiertos, pero si no realizar ventas fuera de la unión europea eso no sería un problema. Review collected by and hosted on G2.com.