SearchUnify Virtual Assistant (SUVA) Discussions

SearchUnify Virtual Assistant or SUVA is the world’s first federated, information retrieval augmented chatbot for fine-tuned, contextual, and intent-driven conversational experiences at scale. SUVA harnesses the power of machine learning, NLP, NLQA, generative AI and an insights engine to resolve customer and employee support queries 24/7 with the least amount of user effort. By leveraging the retrieval augmented generation approach, SUVA fetches relevant information or responses, which are then used as input or context for the generation component to produce more accurate and contextually appropriate responses. SUVA offers exceptional features like contextual, intent-sensitive responses, unsupervised learning, transactional query management, end-to-end assistance, seamless human handoff, dynamic decision tree support, and best-in-class analytics. SUVA can automate various types of internal operations to reduce employee burden while simultaneously lowering costs in the HR, IT, and Customer Support industries. When users leave SearchUnify Virtual Assistant (SUVA) reviews, G2 also collects common questions about the day-to-day use of SearchUnify Virtual Assistant (SUVA). These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.