SearchUnify is a leading unified cognitive platform for elevating self-service and customer support outcomes.
The platform powers a suite of next-gen products, including:
- Cognitive Search
- SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale)
- Knowbler (World’s First Knowledge-centered Customer Service Software),
- Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort) When users leave SearchUnify reviews, G2 also collects common questions about the day-to-day use of SearchUnify. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.
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