Searchanise Pros and Cons

The customer service from this company has consistently exceeded my expectations, but my most recent experience left me truly amazed. Being in customer service myself, I can recognize exceptional service when I encounter it. I’ve reached out to Searchanise multiple times with unique and custom requests, and they have never let me down. They always find a way to accommodate my needs and tailor the app to work perfectly for my business—without charging any additional fees.

I’m extremely satisfied! Searchanise fills all the gaps left by Shopify's native search function, creating a seamless experience for my customers. The difference is like night and day, and this affordable app has been a total game-changer for my business.

Thank you, Searchanise! You've earned a loyal customer for life. Review collected by and hosted on G2.com.

The only downside I’ve noticed is that it takes some time to reindex after a change is made. As a result, some items may still show as "in stock," but when customers click on the thumbnail, they might find that it's actually out of stock. Since our site offers high-demand items, often considered "drops," this can sometimes lead to disappointment. However, it's not a dealbreaker—the benefits of the app far outweigh this minor inconvenience. Review collected by and hosted on G2.com.

The searching option in the search bar developed by Searchanise is easy to read and very orangized and bridge the gap that Shopify and WooCommerce by default only provides a very native and simple search bar that do not come with good GUI design and search filter function. Also, swift and fast customer support from Valerie even though it is the public holiday or Sunday. Review collected by and hosted on G2.com.

Everything is good and we like Searchanise very much. Review collected by and hosted on G2.com.

I am the owner of wowmart.vn and have been using Searchanise for over 4 years. I am very satisfied with the results it delivers at an incredibly reasonable cost. I particularly like the Search Results Page feature of Searchanise, as it provides fast and relevant search results. I highly encourage everyone to give it a try. Review collected by and hosted on G2.com.

AI integration should be added to search results to optimize the experience for each customer. Review collected by and hosted on G2.com.

Searchanise has easy customizations and filtering options. The app runs seamlessly without slowing down our site and customer support is also top-notch—quick, helpful, and genuinely invested in our success. Highly recommend! Review collected by and hosted on G2.com.

There is a slight learning curve with learning how to implement the various features offered. Review collected by and hosted on G2.com.

Installed this search for the site on WIX. It was not perfect, but the support team was very attentive to our wishes and unexpectedly very quickly modified the functionality and design to suit our needs. Thank you! It is a really pleasure to cooperate with you! Review collected by and hosted on G2.com.

There are not enough possibilities to edit design on your own. For example, round the corners in the search bar or change the font in the product cards. These are small things that could be done on your own without burdening the support team. Review collected by and hosted on G2.com.

I tried several different search systems and it was quickly clear that Searchanise had everything that I needed, for the best price. So this was basically a no brainer. Review collected by and hosted on G2.com.

There's not a lot of things that I don't like about Searchanise as it is a well thought out application. They also did custom coding for my specific case, for free. Which is included in every paid plan, I think. Review collected by and hosted on G2.com.

The customer service with this comapany has surpassed my expectations on more than one occasion. But this last time I was blown away. I am in customer service myself, and I know great service when I see it. I have emailed Searchanise a couple times now with kind of "off the wall" requests, custom work even. They never turn me down. They figure out how to make me happy and make the app work for my business the way I want it to, and they did not charge me anything extra. Extremly happy. Everything that the native search function that Bigcommerce offers lacks, Searchanise fixes. It is a night and day difference that my customers get to experiance because of this affordable app. Total Game changer.

In particular, Elijah P. Has helped me more than once and I am extremly happy with his service. Give this guy a raise!

Thanks Searchanise, you have a customer for life! Review collected by and hosted on G2.com.

The only negative I can think of, is that it takes some time to reindex when a change is made, so on some items, it may still say "in stock" but when the customer clicks the thumbnail image, they find out its out of stock. Our site can have some very in demand items that are considered "drops" so this can definatlety affect peoples moods when they get dissapointed. Not a deal breaker though, the good outweighs the bad 100%. Review collected by and hosted on G2.com.

Customer service is beyond expectations. We upgraded our store theme and they implemented the code for me again which is not part of my contract which made integration super easy. Whenever I have questions or just need help installing something or fixing bugs, they are very quick and responsive to help. I have been using them for 2-3 years now. The dashboard does take a little bit getting used to but the features and customizations fit our needs and beyond. Compared to other companies, their yearly plan is quite reasonable :) Review collected by and hosted on G2.com.

There are a few (third party app) integration features that I feel are missing for my needs. Sometimes I do get overwhelmed for how many features are offered. Review collected by and hosted on G2.com.

Searchanise offers an intuitive and user-friendly interface that makes it incredibly easy to implement and use. The powerful search capabilities significantly enhance our site's functionality, leading to improved user experiences. Additionally, the support provided by engineers Sophia and Julia has been exceptional. Their expertise and responsiveness have been crucial in ensuring a smooth and successful integration. Review collected by and hosted on G2.com.

With the excellent support from Sophia and Julia, there is nothing to dislike about Searchanise. Their assistance has ensured a seamless experience, addressing any issues promptly and effectively. Review collected by and hosted on G2.com.

Searchanise has been perfect for our website. The initial install was easy, the setup was simple and it gave us exactly the results we were loking for on our website and our customers. We requested some tweaks and the Searchanise team made the changes swiftly and communicated the work they had done at all times. Recently had a little glitch with the search display, popped onto live chat and all fixed within 10 minutes. Excellent app with ecellent support. The Searchanise team especially are first class! Review collected by and hosted on G2.com.

There is nothing I dislike anout Searchanise Review collected by and hosted on G2.com.