Seal Pros and Cons

Great customer support, with on hands training on the different features Seal offers. Flexbility in creating most of the different pipelines of work we intended. It's a tool that everyone in our team uses every day. From managing orders and printing labels, to having an integrated ELN and project manager tool, all in one place. Review collected by and hosted on G2.com.

It takes some time to build, but at the end is worth it! Review collected by and hosted on G2.com.

Unlike other QMS, I love the flexibility of using their platform for a wide range of purposes; from document version control, equipment management/maintenance and keeping track of training records (setting up notifications and reminders) to complying with accredication ISO standards by storing internal audit records, tracking of CAPAs, vendor management and also computerised system validation. The potential of their use is endless and we hope to use it not only for QMS but also for LIMS and ELNS and meta data storage.

I like that we can generate graphs and view them on dashboard to visualise status of records.

Opvia has great customer support and really listens to feedback and is constantly improving to fit their clients' needs. As with anything, it takes time to get use to a new system but it is really easy to implement. Review collected by and hosted on G2.com.

Not a dislike but due to the flexibility of the platform it takes a little bit more time to set up a system from scratch to get it to the way we want it instead of using an off-the-shelf QMS platform, for example, latter being more rigid, where you use what you are given thus don't have to make as many decisions. Review collected by and hosted on G2.com.

Opvia's customer support and training are second to none and are always available when we need help or have any questions. The flexibility and customisation of the platform, make it very easy to use and have allowed our team to easily transition to this new system. As a result, the implementation and integration of the platform have been seamless, which has saved us both time and resources. Review collected by and hosted on G2.com.

To date, we haven't had any significant drawbacks either using the platform or in our interactions with the Opvia team. Review collected by and hosted on G2.com.

Opvia is extremely flexible and the customer team is always available through various channels (slack/teams/email).

Compared to other biotech ELNs, Opvia provides a large suite of features by simplifying the concept to databases. Review collected by and hosted on G2.com.

Since Opvia is a young company, some features are still early in development. We choose Opvia for their data structure and use their API to visualize our data with complex dashboards elsewhere. Review collected by and hosted on G2.com.

Opvia is the only QMS flexible enough to adapt to our workflows. We had tried other systems but they were too rigid and making changes in the system was too hard or had to be done by the supplier Review collected by and hosted on G2.com.

Opvia is extremely helpful, but coming from using other legacy QMS it takes a bit of time to adapt, but their CX team does a great job any time we need help Review collected by and hosted on G2.com.

The platform is easy to use and it works well. However, the best thing about Opvia is the support team and the overall service. The rate at which suggestions are taken on board and implemented is really nice. Any difficulties I have had have resulted in a personalised service and support from somebody within the team expert on that feature. Review collected by and hosted on G2.com.

I can't fault the features of the software as any gripes that I have had have been addressed through giving feedback and implementing changes very quickly. Review collected by and hosted on G2.com.

Opvia is relatively new in the market, when searching for a system which could fulfil both QMS and lab notebook functions for a small business it was the only real contender. Six months in and the support from the Opvia team has been amazing, we have worked closely with them and they take on board all our feedback and strive to make the system fulfill our requirements, the system is constantly evolving as a result and we can see there will be more and more uses for it in our business. Review collected by and hosted on G2.com.

I wouldn't say there are any real downsides to the system or customer experience for us. However as it is is highly customisable and versatile it does require a significant input of time from staff with high levels of enthusiasm for and knowledge of computer systems / database management etc. In our case this is for migrating existing systems onto the platform (we have a complex 20 year old system of Office files and paper systems) it would also be true if building new systems from scratch. Review collected by and hosted on G2.com.

Opvia adapted to our needs and is going to take over many parts of our science. In addition, they dedicated a team to help us onboard Opvia and are available at any time to help. Review collected by and hosted on G2.com.

Right now (Oct 12, 2023), there is no cloning/sequence viewing HOWEVER, the platform intuitively attaches FASTA files to our notebooks to share with the team. Review collected by and hosted on G2.com.

I have appreciated all of the time the Opvia team has taken to work with our team in customizing our platform. They are always quick to respond to requests and proposed updates. The Opvia platform has been the ideal solution to our data management needs and has the ability to grow as we do too. Review collected by and hosted on G2.com.

It has taken longer than anticipated to set the databases up. Some of our more complex Labformulas have proven difficult to intigrate with the Opvia platform even after a few attempts. Review collected by and hosted on G2.com.

Support is superb, simplifying implementation and use Review collected by and hosted on G2.com.

Still very polished but has room to grow Review collected by and hosted on G2.com.