SCRM Cloud Pros and Cons

It has a very user friendly UI for the Marketing cloud Review collected by and hosted on G2.com.

As of now, do not have much feedbacks but the relaod speed and info about data security can certainly be improved. Review collected by and hosted on G2.com.

It helps brands listen, analyze, and engage in social media conversations.

SCRM Cloud is a professionally managed social media monitoring, analytics and engagement solution.

It provides data within a short time. Review collected by and hosted on G2.com.

When we use free trial of SCRM. It Allows Only ten Credits per day, That is i most dislike it. Review collected by and hosted on G2.com.

That the staff is always willing to adjust queries, work on the improvement of the platform for my media monitoring needs and to fix problems. Review collected by and hosted on G2.com.

that it is so difficult to exclude comments from the matching articles Review collected by and hosted on G2.com.

Easy to learn, easy to understand, great illustrations and a strive of always improving, both client wise and the system. Review collected by and hosted on G2.com.

I had troubles to export charts in the beginning, but it has disappeared now. The most problem is that I don't have enough time using the tools. Review collected by and hosted on G2.com.

It's efficient and to the point, but if I wanna delve in the figures, i get all the data I want. Review collected by and hosted on G2.com.

Not much actually. There is always a figure you wanna get and is not available but over time, they have always more at hand ! Review collected by and hosted on G2.com.

Having sat through numerous demos with Social Analytics technology vendors my team finally settled for the SCRM Cloud thanks to the combination of superior technology and their fully managed service. We just did not have the time or the experience needed to manage a Social analytics platform, hence the fully managed service from SCRM Cloud fitted our needs perfectly. Review collected by and hosted on G2.com.

We always want to see more data and sometimes we come across sources that are not included in our data set. The SCRM Cloud team is though quick to add the source to the data coverage for future references. Review collected by and hosted on G2.com.

The flexibility and the ability to look at details, such as unique comments and chance to interact with the very individual as well as overview the overall picture and analysing sharp questions or areas. Review collected by and hosted on G2.com.

The time it takes to fine tune my areas to monitor and analyse. Review collected by and hosted on G2.com.

The flexibility, the user interface and the outstanding customer support. Review collected by and hosted on G2.com.

Sometimes, dashboards can take a long time load, but that is probably due to large amounts of data. Review collected by and hosted on G2.com.