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Scratcher Reviews & Product Details

Ansuya B.
AB
Web Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Scratcher?

Scratcher has the potential to boost up marketing strategy and effectively increase the customer conversion rates through gamification. Customisation in design provides enhanced customer experience. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

The software is bit expensive that makes it less reachable for small businesses. The Freemium/Free version with limited features could have been provided for small merchants Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

Interactive customisation of designs using the editor is helping my business to increase brand awareness among people and provide better overall customer experience. Review collected by and hosted on G2.com.

Scratcher Overview

What is Scratcher?

Scratcher is the leading gamification platform designed for marketeers, e-commerce, and businesses. With a user-friendly drag and drop editor, merchants can design, set up, and manage their interactive customer experiences. The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 300 businesses worldwide and has executed more than 5000 gamification campaigns with an average conversion rate of 40%.

Scratcher Details
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Product Description

Scratcher is the leading gamification platform designed for marketeers, e-commerce, and businesses. With a user-friendly drag and drop editor, merchants can design, set up, and manage their interactive customer experiences. The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 300 businesses worldwide and has executed more than 5000 gamification campaigns with an average conversion rate of 40%.


Seller Details
Seller
Scratcher
Year Founded
2017
HQ Location
Kobenhavn N, Hovedstaden
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Stephanie D.
SD
Overview Provided by:

Recent Scratcher Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great tool and great people"
It is a needed tool in order to collect data and work personalized with customer insights.
DA
Ditte A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Good experience!"
The Scratcher team is always very helpful
Shukurath B.
SB
Shukurath B.Small-Business (50 or fewer emp.)
3.5 out of 5
"Scratcher review"
It's easier to use, faster, somewhat stable, but feels dated, I hope they upgrade it soon.
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Scratcher Media

Scratcher Demo - Choose from over 20 campaign formats
Create uniquely branded campaigns built to engage using our user-friendly, drag-and-drop editor.
Scratcher Demo - Create interactive customer journeys with Scratcher
Turn leads into loyalists by adding gamification experiences to your marketing strategy.
Scratcher Demo - No matter your campaign goals, there is a game for you
Track conversion, traffic, and interactions with precision and find out which formats generate the best results.
Answer a few questions to help the Scratcher community
Have you used Scratcher before?
Yes

6 out of 7 Total Reviews for Scratcher

4.2 out of 5
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6 out of 7 Total Reviews for Scratcher
4.2 out of 5
6 out of 7 Total Reviews for Scratcher
4.2 out of 5

Scratcher Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Scratcher?

It is a needed tool in order to collect data and work personalized with customer insights. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

All the options ;-) You can do so many cool things, so it is hard to cope with all the ideas you get to designing the options. Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

Scratcher helps our customers collect a lot of great insights on their customers and get them to interact with their brand. Review collected by and hosted on G2.com.

Prateek C.
PC
CRM Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Scratcher?

It provides a lot of gamified campaigns and can be set up on your website in just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

Other communication channels are not offered like: WhatsApp,Notifications, etc. Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

It helps me build any type of game campaign with a few simple steps. I personally like the fortune wheel and with that I've gained so many conversions. Review collected by and hosted on G2.com.

Harsh G.
HG
Senior Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Scratcher?

Scratcher will help arrange cool and modern games to advertise and grow the market and business. Easily and rapid customization of design will also prompt the technique. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

Tech leads the modern world hence everyone is shifting to technology to market and advertise their product and services. They can also provide a trail for a free version for creating such a marketing way for small vendors. Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

For the modern era, they are provding the gamification technique to advertise and market the product and services and help build a brand image in customer eye sight. Review collected by and hosted on G2.com.

Shukurath B.
SB
Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Scratcher?

It's easier to use, faster, somewhat stable, but feels dated, I hope they upgrade it soon. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

I have no dislikes at the moment for this software. Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

This application is helping to solve the problem of low engagement, lack of motivation, and difficulty with user onboarding. Review collected by and hosted on G2.com.

DA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Scratcher?

The Scratcher team is always very helpful Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

It would be nice with even more games and more opportunities Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

Costumer activation, new sign ups Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Scratcher?

Offered an easy turnkey solution for customer acivation and rolling out more creative incentives around lifecycle marketing. Pretty easy to set up, monitor a dashboard, and manage campaigns. Review collected by and hosted on G2.com.

What do you dislike about Scratcher?

Some limitations around more in-depth analytics and access controls for larger teams . Would love to see more content-creation focused integrations. Review collected by and hosted on G2.com.

What problems is Scratcher solving and how is that benefiting you?

Allowing us to start offering gamified customer activation campaigns very quickly. Review collected by and hosted on G2.com.