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687 Scorebuddy Reviews
Overall Review Sentiment for Scorebuddy
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The ability to review and create report within seconds, this function has improved the required productivity on my QA scores. The ability to create personalized and detailed reports is incredibly efficient. Review collected by and hosted on G2.com.
I think most of the functions are excellent, with some minor bugs and errors occasionally happening within the report section. This does not affect the scorecard since the information saves, but it might be worth looking into it. These errors are minor crashes fixed with a refresh on the website. Review collected by and hosted on G2.com.
the dashboard presentation is very easy to follow.
Also the email reminder to complete the review is very helpfull. Review collected by and hosted on G2.com.
There is no inbuilt RCA format on this platform and this needs to be done from outside and record keeping is becoming tedious. Review collected by and hosted on G2.com.
Easy for our company to amend questions
Option to go back and add comments following discussion with collegues
Good ability to generate reports to clearly see individuals progress Review collected by and hosted on G2.com.
Because of the nature of the quesitions it can be difficult to list every possible outcome for a scenario with more nuance, meaning that some of the multiple choice answers have to be broad with the expectation the marker has the specialist knowlege Review collected by and hosted on G2.com.
Its userbility and simplicity. It's extremely useful for maintaining compliance in a comany. Review collected by and hosted on G2.com.
Sometimes Scorebuddy can be slightly tempremental. Review collected by and hosted on G2.com.
The screens are user firednly and API integration is straight forward and documentation is avaialble to integrate data in scorebuddy easily. Creating an agent for data integration is also very easy and straight forward with option to provide access with necessary rights and screens. Review collected by and hosted on G2.com.
Ability to deliver the reports directly to a mail or any other system to deliver the reports in a automated way. Resuage of the reports can be explained better to ensure users are using all the functionalities available. Review collected by and hosted on G2.com.
The ability to make custom scorecards and to divide the reporting by scorecards, teams, channels, ect. How easy it is to update a scorecard. The calibration feature and user option allow us to collaborate with clients. Review collected by and hosted on G2.com.
Nothing as of yet, we have been very pleased. The support staff is quick to respond and they email our team about relevant training events and updates. Review collected by and hosted on G2.com.
I like how the sections were compartamenalized to better understand the scoring. Review collected by and hosted on G2.com.
I found most of it to be helpful. I would have liked to have known who the score was on without having to log in to find out. Review collected by and hosted on G2.com.
My experience with scorebuddy was outstanding. Aside from helping me to make my workloads easier, it's also helps me gained more knowledge and information that I can share to everyone. Review collected by and hosted on G2.com.
There's nothig to dislike about it.
There's nothig to dislike about it.
There's nothig to dislike about it.
There's nothig to dislike about it.
There's nothig to dislike about it. Review collected by and hosted on G2.com.