318 ScalaHosting Reviews
Overall Review Sentiment for ScalaHosting
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Scalahosting has a reliable and responsive customer service team that responds to any issues anytime. I often get issues with my WordPress websites because of vulnerabilities but the customer service team always points out the exact issues and how they can be fixed. Besides the customer service, the services are equally reliable without any downtime. For the time I have used their services, which is over 4 years, I have never had any problems. Most importantly, they are always there to support me whenever I have challenges and ensure everything works fine. Review collected by and hosted on G2.com.
They are quite pricey but I guess it's because of the great customer service. Review collected by and hosted on G2.com.
I’ve been using ScalaHosting for some time now, and their support is truly what sets them apart. Whenever I’ve had questions or issues, their team has been incredibly quick and efficient in their responses. There have been moments when I was completely stressed out, but they always managed to stay calm and professional, which helped me a lot.
Even during my occasional “panic mode,” they’ve always resolved everything smoothly and reassured me throughout the process. This level of support makes them a provider I feel confident sticking with. Review collected by and hosted on G2.com.
Renewal prices are noticeably higher, which might catch you off guard if you’re not prepared. Review collected by and hosted on G2.com.
The service we were with was moving away from the model which had served us best. There were a couple of requirments we had for our web hosting service. We needed to have a service which was flexible about the number of sites we could publish and the number of emails we could have. We also wanted a company which was business focused and not hosting a lot of porn sites. We really do not want to support the exploitation of women. They also provided support in moving what we currently had in place over to their servers. This was helpful. We had a couple of bumps in the road along the way but they were great about responding and being available through the online chat. At one point in the process an email with access got hacked and the team was really helpful in ferreting out the problem and helping me to secure the site. They also did an additional scan to help secure the site and made some recommendations to help make it even more secure. All said and done Scala had all the features we needed and then some. They have also been readily available when we have needed them. Review collected by and hosted on G2.com.
For some reason our person failed to help us migrate our main domain name over. I am sure it was an oversight but it was something I wish hadn't been missed. Review collected by and hosted on G2.com.
The platform is easy to use. We use it to create up to 50 email addresses, forwarded to the appropriate main accounts. It is great. Super simple. We also use it as a back up for our emails since we forward to a gmail account. I recommend this service to anyone who needs multiple email accounts. Their customer service is very reliable and the agents are knowledgable. We use this service for all our emails needs. So, far we have had little issues with integrating and implementing this service. Review collected by and hosted on G2.com.
I have not been able to smtp mail into an Outlook app. I'm not sure if it is me or Outlook but I'm pretty certain it IS NOT a Scala Hosting issue. We work around this. Review collected by and hosted on G2.com.
The best part is the support system available 24x7 to assist in all manner to keep my projects running smoothly. Whenever i felt stuck in kind of server tweaking they were around me to help it out. The Control panels are easy to use and self explaining. All the required tools are provided to keep you application and software running upto the time. Every modules are implemented in latest version and frequently updated by the server administration.
I love the way they keep customer informed about any upgrades and changes prior to implementation. Review collected by and hosted on G2.com.
I must say pricing is higher than any other provider but it does not matter when you get all the support you want. Review collected by and hosted on G2.com.
As a first-time user of ScalaHosting and VPS products, I was initially uncertain about managing a private server instead of shared hosting. However, ScalaHosting exceeded my expectations, providing an experience that has been nothing short of fantastic.
The sPanel interface is a breath of fresh air compared to cPanel. It's user-friendly, decluttered, and makes setup straightforward, even for beginners like me. The transition was seamless, and I genuinely appreciate the thoughtfulness behind sPanel's design.
Getting started was incredibly easy. The setup process was intuitive, and the platform offers clear options for customizing everything I need. As someone new to VPS, I found the available guides and the overall interface made integration relatively easy. The onboarding was nice too.
I now use ScalaHosting daily to manage my VPS and handle my projects. The streamlined interface and efficient tools make it convenient to perform regular updates, monitor resources, and make adjustments as needed. For someone like me who’s exploring VPS hosting for the first time - I don't feel overwhelmed.
One of the standout aspects of my experience has been ScalaHosting's customer support. I reached out twice with questions, and both times the support team was quick to respond and incredibly helpful. Their guidance not only resolved my issues but also made me more confident in my possibility to manage VPS.
Final Thoughts:
Overall, ScalaHosting has made my first VPS experience smooth and enjoyable. Their tools, intuitive interface, and exceptional customer support make them a top choice for me. I highly recommend them to both beginners and experienced users! Review collected by and hosted on G2.com.
The only area for improvement I’ve noticed is the knowledge base. While it’s comprehensive, the search functionality could use some refinement. At times, I receive too many results for a query, making it harder to pinpoint the exact information I need. A more intuitive search feature would be a great enhancement. Review collected by and hosted on G2.com.
As a web hosting professional based in Cameroon, I've been using ScalaHosting's Scala 2 reseller package since 2010, and my experience has been consistently excellent. What started as a business decision has turned into a long-term partnership that has significantly contributed to my success.
The standout features of ScalaHosting are server stability and customer support. The uptime is remarkable, and the technical support team is available 24/7, delivering expert assistance whenever needed. This is particularly valuable for international clients like myself, as they understand and accommodate the specific needs of different markets.
The Scala 2 reseller package offers exceptional value for money. The resource allocation is generous, and the included features comprehensively cover all professional hosting reseller needs. The control panel is intuitive, making daily account management efficient, though it could benefit from more customization options.
Security is robust, with regular updates and comprehensive protection tools included in the package. Over the years, ScalaHosting has consistently evolved with modern web technologies while maintaining competitive pricing, which is crucial for maintaining profitability in the reseller hosting business.
Reliable 24/7 expert technical support
Excellent value for money
High server stability
Strong security features
Consistent service improvements Review collected by and hosted on G2.com.
We could need some advanced features related to backup. Review collected by and hosted on G2.com.
ScalaHosting has been fantastic for company house of wonder! we have 3 website hosted here. It's very easy to use and implement, even for non-tech-savvy users. The customer support is outstanding—quick and always helpful. We use their services frequently and appreciate the wide range of features they offer. Integration with other tools has been seamless, making it a great all-around hosting solution. Highly recommended! Review collected by and hosted on G2.com.
Honestly, we’re quite happy with ScalaHosting. If there’s one thing to mention, it could be the need for more detailed tutorials for some advanced features, but their support team always makes up for it with quick and helpful responses. Review collected by and hosted on G2.com.
Love, Care and Top Notch Support for customer Review collected by and hosted on G2.com.
Not really. Always amazing support is offered. Review collected by and hosted on G2.com.
We started using scalahosting since 2019 and since then there is no looking back. We have worked with many service providers during the last decade or so but none comes close to Scala Hosting. We have grown from one server to multiple servers during this time.
Scalahosting has an amazing turnaround time for issues and never i have waited more than 30 seconds for their first response. Their technical team comprises of top notch professionals who help us time to time from simplest to the most critical issues.
We have not faced any major downtime or security threat of any kind whatsoever till date. We know that our infrastructure and data is in safe hands and it gives complete peace of mind.
Sales and Billing team are transparent and they do deliver on their promises.
Scalahosting is totally reliable and dependable and they do their work with such effiency that we can concentrate on our own core work. They not just match expectation but exceed also. Review collected by and hosted on G2.com.
Still trying to figure that out...
The only thing that we sometimes think of is if they can have more add-ons / options to customize the packages. They are particularly strict about the packages and so we have to work around this. Review collected by and hosted on G2.com.
