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Sapaad
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Sapaad
By Sapaad
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4.6 out of 5 stars
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Sapaad Reviews & Product Details

Editadmin
Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Sapaad?

I like how sapaad put everything that a restaurant has in one place so management could be much more easier. Cashier, manager, ans every worker in the restaurant uses it. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Because we relay on it a lot, so when the software goes down we have a really hard time until it is up again. The technical and customer care team, however, is very helpful. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Organizing items, issuing receipts, managing depot and many other things sapaad help us with. Since we started using it things got more easier for my team and I. Review collected by and hosted on G2.com.

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Sapaad Overview

Editedit
What is Sapaad?

Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System. Sapaad's add-ons include in-built CRM, in-built Loyalty, online ordering, and SMS. It's partnered with leading accounting software such as Xero & Tally. It also integrates with leading food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, Lyve and more!

Sapaad Details
Discussions
Sapaad Community
Languages Supported
English
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Product Description

Offer an impeccable customer service to your customer with Sapaad, which is considered a brilliant and innovative restaurant management software. One of this leading restaurant reservation and POS systems offer all-inclusive solutions for your restaurant management needs. With its restaurant inventory software, you can easily do restaurant inventory management.

Seller Details
Seller
Sapaad
Year Founded
2015
HQ Location
Singapore, singapore
Twitter
@SapaadPOS
922 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Description

Sapaad (http://www.sapaad.com) is a global SaaS (Software As A Service) product company focused on crafting world class-software experiences. Its flagship product, Sapaad, has thousands of users world-wide. With a team of passionate developers and designers, Sapaad grows, innovates, and develops products that revolutionize the industry. Headquartered in Singapore, with offices in San Francisco, Dubai, and India, Sapaad's key stakeholders and investors are technology veterans with years of experience in the web, mobility and e-commerce world.

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SM
Overview Provided by:
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Recent Sapaad Reviews

Thomaz C.
TC
Thomaz C.Mid-Market (51-1000 emp.)
3.5 out of 5
"User-friendly POS"
User-friendly UI facilitates staff usage.
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Highly Recommend POS of all time!"
Sapaad's user-friendly system is bolstered by a professional team that expertly handles all technicalities, leading to a reliable and accurate POS ...
Read more
HA
Hussain Hatim A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Pinch Review"
User interface is very friendly and easy. Reporting is very quick and fast. Realtime updation.
Read more

Sapaad Pricing

Monthly Subscription
58.99$ per month
1 Outlet
Annual Subscription
Starting at $39.99
See all 2 Sapaad pricing levels
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Sapaad Media

Sapaad Demo - POS Screen
Grow your revenue, delight your customers, and streamline your restaurant operations with Sapaad's all-in-one cloud-based Restaurant POS.
Sapaad Demo - Kitchen Display System
Stay on top of your kitchen’s workflow by ensuring a seamless journey from order placement to fulfillment. Sapaad's Kitchen Display System (KDS) simplifies kitchen communications and processes to improve efficiency, food quality, and speed of service.
Sapaad Demo - LIVE Business Dashboard
Get real-time, valuable insights into your restaurant’s performance–anytime, anywhere. Analyze sales trends, strategize marketing efforts effectively, assess staff performance, and more.
Sapaad Demo - Loyalty Program
Say goodbye to plastic cards, complex smartphone apps, or separate loyalty systems. With Sapaad Loyalty, your customers earn, keep track of, and redeem loyalty with incredible ease.
Sapaad Demo - Restaurant CRM Solution
Our Customer Relationship Manager (CRM) module gives you everything you need to manage customers effortlessly — a rich customer database with customer addresses, order history and preferences.
Sapaad Demo - Home Delivery Management
Track home deliveries — from the minute your customer places an order, to when it is delivered at their doorstep. Deliver orders on time, every time.
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12 out of 13 Total Reviews for Sapaad

4.6 out of 5
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12 out of 13 Total Reviews for Sapaad
4.6 out of 5
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12 out of 13 Total Reviews for Sapaad
4.6 out of 5
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Sapaad Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SapaadQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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YK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

sapaad supports windows, ios , android Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

nothing to dislike its just awesome soft Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Its solving almost all the issues such as easy cashier access , inventory management , stock managament , recipe management , delvery managemnt , loyalty , self order kiosk , payment gateway integration , online aggreagtors . I had on hand experience of different softwares such as Aloha , Par , Pixel point , Foodics but cannot compare with Sapaad its just awesome

Moreover there are few things wev expecting to be there in the software and their R& D team is thoroughly working on it and giving us new versions with updated featrues time to time Review collected by and hosted on G2.com.

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OH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Sapaad?

User Friendly Interface, Easy to deploy and implement in the restaurant and mostly they can integrate all of the third party services in their platform Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

The downside of using sapaad is when there is an issue on internet connection. Sapaad is a web based system, once there's a problem with the internet we will do the operations manually until connections are back. Hopefully their is an option to run the system in offline mode and it will auto reconnect from the server once it will go back to online. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Sapaad helps us in our to improve our customer satisfaction and in our daily operational challenges and help us improve our order accuracy by having the features to integrate the third party services. As an administrator in sapaad i can easily update our menus, update item and adjust the prices Review collected by and hosted on G2.com.

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Hariom V.
HV
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Sapaad?

Sapaad is one of the best applications I have come across. I have worked in many companies with different applications in my home country and abroad. But sapaad is one of the simplest and the best applications when it comes to reports. It's easy to use and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

i don't see anything that is in my mind. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Sapaad Support Team Response. Review collected by and hosted on G2.com.

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KM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

User friendly and same time support is good.this software is easy to develop our business.and support is good, Easy to Implement and Easy to Integrations. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Some features need to do by developing team Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Menus upload in Aggegators portals. Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

Sapaad team. Specially thanks to Dominic and Wilma who are always available to support and goes above and beyond! Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Sapaad is a very user friendly however there are some features need to be added such as "Open Discounts" to have more flexibility integrating other softwares such as inventory software, and company (Vietnamese Foodies) App. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

User friendly. Easy to educate new staff members on it and excel. Review collected by and hosted on G2.com.

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Thomaz C.
TC
Operations & Quality Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

User-friendly UI facilitates staff usage. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Some reports can become "messy" after integrations. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Capturing our sales from different sources. Review collected by and hosted on G2.com.

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Helpful?
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HA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sapaad?

User interface is very friendly and easy. Reporting is very quick and fast. Realtime updation. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Limited to Basic POS system. Gives little detailing on inventory but no accounting of suppliers makes it weaker than other options. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Data and reporting of real time sales in cafe. Also helps us in analyzing sales category wise. Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

Sapaad has a very good response time. The team is very supportive. And Dominic is always just a call away Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

Nothing, I have no issues with Sapaad. It is good Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Orders punching Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sapaad?

excellence service and constant support 24/7 and ease of integration, ease of use Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

moving away from sapaad connect to urban piper Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

intergation with aggredators Review collected by and hosted on G2.com.

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Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sapaad?

Sapaad's user-friendly system is bolstered by a professional team that expertly handles all technicalities, leading to a reliable and accurate POS experience. Review collected by and hosted on G2.com.

What do you dislike about Sapaad?

None so far. I didn't experience any issues with Sapaad. Review collected by and hosted on G2.com.

What problems is Sapaad solving and how is that benefiting you?

Technicians are resolving all issues, monitoring inventory, and benefiting restaurant's operations and financial stability. Review collected by and hosted on G2.com.

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Sapaad Categories on G2
Restaurant POS
Restaurant POS

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Sapaad