SAP Customer Identity and Access Management Reviews & Product Details

SAP customer data solutions enables businesses to engage with customers across multiple channels including web, mobile, social media and offline touchpoint. Their solution provide seamless omni- channel integration, allowing businesses to deliver consistent and personalized experience. This capability enhances customer satisfaction and long term customer relationships. Review collected by and hosted on G2.com.

With My experience, integrating SAP customer data solutions with existing systems and applications cab be complex. It requires IT expertise and dedicated resources. Also the cost of implementation, licensing and maintenance becomes a matter of budget constraints. Review collected by and hosted on G2.com.

The best about SAP Customer Data Solutions is its support system; learning new things and implementing them in our routine is a tricky thing SAP support team makes the process easy. SAP Customer Data Solutions offer high customization on data interface based on our requirements. The main feature is its security, which creates trust among the client base. Review collected by and hosted on G2.com.

SAP Customer Data Solutions' service is a drawback; it's costly compared to its competitors with the same reliability and branding as Adobe. Many complex features are there need to simplify like initial setup. Review collected by and hosted on G2.com.

It offers an easy-to-use UI. I love that the learning curve is minimal and I was ready to go in no time. When I needed help, customer service was prompt. Using analytics, I've understood many of my consumers. Most problems can be handled through data analysis. Review collected by and hosted on G2.com.

Integration with external services presents the greatest barrier for this product. Because of its complexity, you should consult an expert before attempting integration. It would be beneficial if this procedure could be made easier. Review collected by and hosted on G2.com.

It is able to provide a single seamless sign on capability by providing identity management and consent management features. it also has a good consoleto manage this easily . integration is easy whenever applicable using javascript code Review collected by and hosted on G2.com.

It still doesn't have ready out-of-the-box connectors for SAP products like SAP hybris and integration architecture is still a challenge. Integrating with other tools of CMS or other platform still remains challenging. Review collected by and hosted on G2.com.

SAP Customer Identity and Access Management for B2C is an excellent platform for customer engagement. Easy to register the customer and share the product catalog. It has one of the best customer profile management capabilities and maintains security per standard guidelines. Review collected by and hosted on G2.com.

SAP Customer Identity and Access Management for B2C have integration with lots of Social media but the refresh rate is slow. Review collected by and hosted on G2.com.

When it comes to growing custom base, SAP Customer Data makes it easy thanks to consent marketing

With SAP Customer Data, we have an easy time understanding our customers

Thanks to this tool, we have made it easy to build Customer relationships Review collected by and hosted on G2.com.

I have had zero dislikes. The software has effortlessly met our needs Review collected by and hosted on G2.com.

There are multiple things i liked about SAP Customer Identity and Access Management for B2C. Here are few that i are my favorites:

- UI builders

- Ease of Maintenance of structured and unstructured data

- Multiple authentications options Review collected by and hosted on G2.com.

Although SAP Customer Identity and Access Management for B2C are evolving with time and at the same time, there are a few which need further improvements, such as:

- First-time setup is time-consuming

- Workflows are complex, which can be simplified

- Third-party integrations can be simpliefied Review collected by and hosted on G2.com.

We deal with hundreds of customers, and the product helps us fulfill their expectations as their chosen business partner Review collected by and hosted on G2.com.

I enjoyed using the product, and I have not encountered any downside Review collected by and hosted on G2.com.

SAP customer identity and access management occurs multiple channels and website and it is designed to integrate with wide range of applications and system. Review collected by and hosted on G2.com.

It has some common dislike and challange associated with and customer identity and access management solutions can be complex and timing consuming process. Review collected by and hosted on G2.com.

SAP CIAM helps organizations to secure the identity of their partner and customer data. Manages consent and access control for organization. Review collected by and hosted on G2.com.

There is nothing to dislike about this tool. Provides the best service. Review collected by and hosted on G2.com.