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Sansan Reviews & Product Details

Verified User in Internet
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

Very quickly, I can find the necessary info even with vague clue. I had tremendous amount of un-managed info, contact info, meeting minutes, company info, contact history. Sansan is best tool to manage them into one place. Besides, I can have a access to same kind of info of my college. That function scale value up x 10! Review collected by and hosted on G2.com.

What do you dislike about Sansan?

When I move out from the company, those info will get worthless.. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Sansan shorten the time to find the necessary info. In addition to that, I can easily understand the relationship between certain company and my company. Review collected by and hosted on G2.com.

Sansan Overview

What is Sansan?

Sansan is a cloud-based/business card-based contact management/CRM system for companies and teams. It has 6,000+ corporate customers worldwide. Sansan Inc. dominates its market in Japan, and is available in an entirely English system. Users increase productivity and efficiency, more effectively follow up on leads, and companies change how they work, all benefitting the bottom line. Sansan is centered on business cards, which are a rich source of first-party data, with superb accuracy. With this in mind, we use a proprietary combination of OCR and highly secure human transcription, in harmony with machine learning, to deliver 99.9% accurate digitization. And it's not just English and Japanese – Sansan's intelligent data recognition can read and digitize most of the world's major languages. This business card data serves as the core of a proprietary and shareable database of all contacts that a company acquires. The database grows into a priceless company asset, accessible via web and mobile apps. When used across departments and branches, human networks/connections can be visualized, and authorized users can uncover leads they didn't even know existed within the company. The process from business card to actionable data is simple and seamless: 1. Scan business cards with the Sansan Scanner Set or mobile app. Wait a short while for our system to accurately acquire and confirm the data. 2. Data from scanned cards goes into a database accessible at a level of administration you control. 3. Authorized users can quickly follow up on new leads, manage contacts, track communications and sales progress, and seek out and share opportunities. This cooperation is simply impossible when people keep acquired business cards to themselves (and often lose them). We also have inbuilt integration with Salesforce and through Zapier, and our Open API enables seamless integration with multiple other tools.

Sansan Details
Discussions
Sansan Community
Languages Supported
English, Japanese
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Product Description

Sansan is a cloud-based business card management service for companies based on the concept of making sales stronger through business card management that takes the business cards buried in the desks of a company and changes them into a resource for better sales activities.


Seller Details
Seller
Sansan
Year Founded
2007
HQ Location
Shibuya-ku, Tokyo
Twitter
@Sansan_HQ
161 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®

Hideki H.
HH
Overview Provided by:

Recent Sansan Reviews

Yuta O.
YO
Yuta O.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy to find the past connection per company."
Easy to scan the business card, and can find the personal information of prospective customer.
CB
Cesar B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Centralized data in the cloud"
Connection of system and cloud data, get response in other PC connected to the system and download information, I do not lose data and digitize com...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"1/10 time for find contact info + x10 value"
Very quickly, I can find the necessary info even with vague clue. I had tremendous amount of un-managed info, contact info, meeting minutes, compan...
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Sansan Media

Sansan Demo - Sansan Web App
Cloud database is synced across web and mobile apps
Sansan Demo - Mobile App Scanner
Scan up to 4 business cards with your phone
Sansan Demo - 99.9% Accurate Digitization
We use a proprietary combination of OCR, AI, and secure, decentralized human transcription to ensure near-perfect accuracy. This data is the core of your database.
Sansan Demo - Mobile App Access
Before meetings, you can check notes on your contact, see the contact history, map out your trip, and more.
Sansan Demo - Find leads and opportunities in your company or team
Admins set access for users, enabling view permission of contacts within the company. You'll uncover connections and leads you weren't aware of, and you can get an introduction and act on them.
Sansan Demo - Updates every day
When your own contacts change jobs or meet a coworker (who then scans their card), you'll get notified.
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16 out of 17 Total Reviews for Sansan

4.5 out of 5
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16 out of 17 Total Reviews for Sansan
4.5 out of 5
16 out of 17 Total Reviews for Sansan
4.5 out of 5
G2 reviews are authentic and verified.
Yuta O.
YO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sansan?

Easy to scan the business card, and can find the personal information of prospective customer. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

There is no point that I dislike this product from the aspect of function, but the price is quite expensive. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Easy to find the personal information of the prospective customer, even if that is not the person I met previously. Review collected by and hosted on G2.com.

CB
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sansan?

Connection of system and cloud data, get response in other PC connected to the system and download information, I do not lose data and digitize complete information of users with specific data in the cloud.

Selection of categories and search immediately. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

System limitation with clients documentation scan type for database. Review collected by and hosted on G2.com.

Recommendations to others considering Sansan:

Manage and sort customer list in central database and cloud. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Manage all information by registered user category, call groups and selection. Update information in the cloud and different connected users respond to new requests. Review collected by and hosted on G2.com.

HK
Manager, Strategic planning department, Nutrition and Agriculture Business Unit
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

It is quite easy to build complete and accurate digital contact database. I have tried to use several name card digitalization tools in the past and this is the most convenient one in terms of accuracy and user interface. It is also possible to access to database of my colleagues in the same organization. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Sometimes I hesitate to digitalize business cards of my private network because it is corporate contract and everyone in the organization can access to the data. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

It enables me to reduce a lot of time to search person who I met in the past. It is also easy to make a phone call or e-mails directly from Sansan app. Regularly I receive information about which clients in the database are promoted or transferred to another division and obviously it contributes to upgrade my communication with clients. Review collected by and hosted on G2.com.

Tak N.
TN
Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

The user friendly interface to search right contact person outside the company in each industry. It is very helpful to find person by company's name and shows name of person, division, title, who at inside company can connect and even the timing first exchanged business card. First and only business intelligence product ever. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Though it is very easy to scan and upload, business cards are still needed to be scanned manually. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Knowing how deep and freshness of relationship our company has with a target company from the information of number of my colleagues who has the business card and timing exchanged it. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

Sharing name-cards information among the team is MUST to win the business in my country. User interface on its website is generally good. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

No surprising function either offered or informed by Sansan - I am using it a mere name-card info storage function. A small UI I do not like is that when searching the name-card info on the top page, the default setting is "search within my cards," not "search with in the company's database." Review collected by and hosted on G2.com.

Recommendations to others considering Sansan:

N/A Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Sharing the business contacts among the team "in a forced manner," so that nobody would be allowed to keep the contact to his/her own. This is helpful in an environment where the teamwork is required but people could have opposite incentives. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

Most like the easy interface. Registration of business card can either be done by dedicated scanner that Sansan provides (which is very speedy and fast), as well as auto detection camera in the Sansan app. Retrieving card data is also very easy. Business wise, very efficient to share and see other colleague's relationship info. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Not much disadvantages of using Sansan. Sometimes the camera auto detection does not work well if the business card is a complicated one. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Easy to retrieve contact information as well as knowing what contact my colleagues have. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

You can easily search:

- who've you met in the past from a specific company (which is always hard to memorize)

- who in your company has connection to your target company, and what kind of position that connection is to Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Sometimes it takes time to digitalize the data you scanned. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

- Getting rid of the piles of business cards, while quickly digitalizing them.

- Managing B2B relationships, including your colleagues'. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

Finding a business card is super easy and quick with Sansan.

Sansan integrates with my phone and it shows the caller name when I receive a call from a business contact.

No specific training required to operate with Sansan. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Not that I can think of for now.

It is a little bit pricey. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

I can always give the information (title, etc.) of a business contact to my boss, who doesn't manage business cards on his own.

There's no longer trouble physically manage and store business cards.

All the employees who receive and handle business cards enjoy benefits of Sansan. So overall efficiency of business card management has improved. Review collected by and hosted on G2.com.

Kota A.
KA
Business Development Manager / Education, Healthcare and Technology industry
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sansan?

App is very easy to navigate. I received at least 5 inquiries within the last three months from my colleague to introduce someone from my network. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

You have to purchase a scanner for professional use and learn how to use it (though it is not difficult) Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

I do not have to use my time to manage my business cards any more. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sansan?

Manage and share contacts with colleagues. Simple and clean UI/UX. A must have for us. Review collected by and hosted on G2.com.

What do you dislike about Sansan?

Categorizing contacts (which is probably possible if I dig in but not intuitive) Review collected by and hosted on G2.com.

Recommendations to others considering Sansan:

A great tool to have if you are meeting a lot of people regularly and needs to manage their contacts. Review collected by and hosted on G2.com.

What problems is Sansan solving and how is that benefiting you?

Manage business contacts, no need to keep paper business cards, ability to quickly sort thru past contacts. Review collected by and hosted on G2.com.