SaneBox Reviews (240)

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Reviews

SaneBox Reviews (240)

View 6 Video Reviews
4.8
240 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise SaneBox for its time-saving email management and effective filtering capabilities, which help them focus on important messages while minimizing distractions. The seamless integration with email clients and ease of setup further enhance its appeal, allowing users to maintain a cleaner inbox with less effort. However, some users note that initial training of the AI can be time-consuming.

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BW
Brian W.
Senior Manager
Enterprise (> 1000 emp.)
"Invaluable email productivity tool"
5/5
What do you like best about SaneBox?

Not all email is created equal. Some are essential to business survival. Some are important but not urgent. Some deserve no attention at all and impede our ability to address priority communications. Sanebox provides user-guided, automated, email categorization enabling users to process email in a manner consistent with how they work most productively i.e. working on the highest priority email first and then other email in a structured and orderly manner. With SaneBox, I have been able to gain control of my email inbox. It has provided significant positive impact to my overall productivity. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

Sanebox would benefit from continued evolution of its management console. Some processes are more difficult to administer than they need to be. Review collected by and hosted on G2.com.

Response from John W of SaneBox

Thank you for your review!

We're so happy to hear that SaneBox has helped you gain control of your Inbox and direct your focus to what's important - that's what we're all about!

Eddie S.
ES
Eddie S.
Owner
Small-Business (50 or fewer emp.)
"This is a Truly Excellent Product"
5/5
What do you like best about SaneBox?

Sanebox is extremely easy to use and does a tremendous job of separating your emails into very efficient buckets: your inbox only receives the emails that are important. The SaneLater bucket receives emails that you are interested in but are not particularly important. The service continues to learn from your designations and becomes more and more efficient over time at identifying your important emails. Just these two features alone make the product well worth it but Sanebox has lots of other features to make your emails much more manageable and make you much more efficient. I would highly recommend this product to anyone. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

There's nothing I dislike. This is truly one of my favorite products ever. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Your Email Solution"
4.5/5
What do you like best about SaneBox?

SaneBox helps manage the onslaught of email, prioritizing important messages and saving solicitations and other "less important" messages for later consideration. I never used a competitor so I can't compare SaneBox to others, but Sanebox's algorithms are pretty great. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

There are NO downsides to using SaneBox. What I don't love is that not all the features are intuitive. I feel as if I'm leaving services "on the table," because I haven't yet figured out how to use everything SaneBox offers. But the services I use are great -- and totally reliable. AND there are humans available if you ever have a question. It's just that they are techies, and if you are unsophisticated (as I am!), some of their instructions assume a level of sophistication that I (sadly) don't possess. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"SaneBox saves me time"
5/5
What do you like best about SaneBox?

SaneBox works simply in the background, through my existing folder structure. The best thing about SaneBox is @SaneLater, which intelligently determines which messages should go directly to my Inbox and which ones I can review later. I don't have to set up custom email filter rules for this to work and if @SaneLater filters and email that I do want in my Inbox, I simply move that message and future messages will go directly into my Inbox. As a result, I can quickly and easily see essential emails and then bulk-process less critical emails. So I save time and never miss a message. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I do wish there were some more powerful custom rules available. I receive many reports and status messages and use the subject filter heavily to sort them out. It would be nice to have more options, such as using both sender and subject, to fine-tune some of these custom rules. Review collected by and hosted on G2.com.

Response from John W of SaneBox

Thanks for taking the time to leave a review!

Here at SaneBox we're all about saving you time and helping you to stay on track - it's great to hear you've found SaneBox helpful in quickly and easily finding the essential emails, and giving you a convenient place to check for the less important messages when you have some time.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"SaneBox is awsome!"
5/5
What do you like best about SaneBox?

I've been using SaneBox for a few years now. It has saved me a LOT of time and helped me organize my mailbox so that I will see what is important first and never lose the messages that really matter. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

So far, I have no complaints about SaneBox... maybe I could have one or two extra folders in my basic plan, I would love this! ;) Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Changed my relationship with email. Any service and any platform. Won’t use email without it."
5/5
What do you like best about SaneBox?

Very short learning curve, uses tools and features already built-in to my email (folders, forwarding, BCC, etc.), and works anywhere I already check email. I don't need to install special software and I can use the same tools across all my accounts. I get to inbox zero at least weekly, if not daily, and I only have to look at messages when I need to. Training is great and doesn't try to overthink anything. I don't have to create rules—just move messages to folders. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I wish it cost a bit less for the unlimited plans. I use six different email accounts for different companies / contracts, and being able to have full access to all the features would be great. While the feature set does what I want it to, it would be nice to see more new features come to the service. I love the iOS app, and wish it was a bit more customizable and responsive. Review collected by and hosted on G2.com.

Response from John W of SaneBox

Thank you for taking the time to leave a review!

That's great that SaneBox has become a part of your emailing routine. It's fantastic to hear that you have found our system intuitive and easy to use!

If you ever have any questions or feedback about SaneBox, please feel free to touch base with us at support@sanebox.com and our awesome Support team will do all they can to help!

AW
Alan W.
Owner
Small-Business (50 or fewer emp.)
"With so much unsolicited spam these days, there's no alternative that I've found!"
4.5/5
What do you like best about SaneBox?

I no longer have to wade through the 100+ junk mails anymore! Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

Sometimes, things I don't intend to land in the Sane Later file...wind up there. I usually go through all the email addresses to recognize any I might want to read, but I, unfortunately, miss them. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"SaneBox works great with Outlook"
4.5/5
What do you like best about SaneBox?

SaneBox is pretty good out-of-the-box in working with Outlook to identify which emails you want/need/should see and act upon and which can wait till later. Training SaneBox is easy to make it work even better. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

It takes a bit of work to figure out how to get SaneBox to properly categorize an email address that may have been miss-categorized in the first place. After a bit I figured it out, but if I can't tech support is helpful in getting things in order. Review collected by and hosted on G2.com.

SL
Steve L.
Program Director
Small-Business (50 or fewer emp.)
"SaneBox is a lifesaver"
5/5
What do you like best about SaneBox?

I love the way the filtering works. After signing up, all of my low-priority emails were moved out of my Inbox, leaving only the important stuff. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I would love more tips on how to use the Activity Report and improve my SaneBox rating. Review collected by and hosted on G2.com.

CE
Christopher E.
CEO
Small-Business (50 or fewer emp.)
"Time Save"
5/5
What do you like best about SaneBox?

The organization of my inbox has saved numerous hours. I received 100's each day and organizing them and focusing on what's important is impossible without Sanebox. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

It would be great to have more rules/folders that could be setup. Also, I have been looking for a replacement or app to organize my Outlook rules more efficiently. Not sure if this exists though. Review collected by and hosted on G2.com.

Response from John W of SaneBox

Thank you for taking the time to leave a review, Christopher!

There's nothing we like to see more than SaneBox helping to save you time during your day - we're thrilled that SaneBox has helped keep your email life a bit more organized!

If you ever have any questions about SaneBox, or think you might need a bit more wiggle room with your available folders, please feel free to check in with us at support@sanebox.com and our awesome support team will help in any way they can!