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Salesforce Loyalty Management
By Salesforce
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4.6 out of 5 stars
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Salesforce Loyalty Management Reviews & Product Details - Page 4

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Salesforce Loyalty Management Overview

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What is Salesforce Loyalty Management?

Customers today are more willing than ever to try new brands. As a result, maintaining loyalty is harder than ever before. To maximize customer lifetime value, brands need to focus on retention, not just acquisition. And while loyalty programs are not a new concept, consumers today want more from the loyalty programs that they are a part of. Loyalty Management is an end-to-end solution that empowers businesses to create intelligent, differentiated experiences based on customer preferences that grow relationships and increase customer lifetime value. Built on the trusted Salesforce platform, Loyalty Management gives businesses in any industry the flexibility to configure their program to fit their business needs.

Salesforce Loyalty Management Details
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Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Loyalty Management Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Salesforce Loyalty Management is Very Effective, Highly Recommend!"
What I like most about the Salesforce Loyalty Management is that the platform is very powerful and from one place you can accomplish all promos, CR...
Read more
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"I find it harder to use in B2B selling versus B2C selling."
What;s most helpful is that you can offer rewards and benefits to your customers and potential customers.
Read more
Gautam B.
GB
Gautam B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Loyalty"
We are evaluating our loyalty program within the org and while evaluating, comparing with other available products we like salesforce products
Read more

Salesforce Loyalty Management Pricing

Starter
$20,000.00
Per Month
Growth
$35,000.00
Per Month
Advanced
$45,000.00
See all 3 Salesforce Loyalty Management pricing levels
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Salesforce Loyalty Management Media

Salesforce Loyalty Management Demo - Mobile
Reward members with personalized benefits, offers, experiences, and gamify with badges based on their behaviors and interests.
Salesforce Loyalty Management Demo - Partners
Onboard partners, define partner terms, launch joint package promotions, and track partner liability..
Salesforce Loyalty Management Demo - Service Console
Connect loyalty to the wider customer experience to get a single view of each member.
Salesforce Loyalty Management Demo - Predictive Engagement Dashboard
Forecast promotion revenue lift before launch and choose the right segments and rewards to maximize the ROI.
Salesforce Loyalty Management Demo - Member Engagement Dashboard
Easily analyze members at risk for disengagement and launch campaigns to re-engage them.
Salesforce Loyalty Management Demo - Quick Promotion Wizard
Native integration allows you to easily embed Loyalty into Email Studio and Journey Builder.
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33 Salesforce Loyalty Management Reviews

4.6 out of 5
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33 Salesforce Loyalty Management Reviews
4.6 out of 5
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Salesforce Loyalty Management Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Loyalty ManagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Samrat R.
SR
Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Salesforce Marketing Cloud Suite: Salesforce Marketing Cloud Engagement, Salesforce Marketing Cloud Advertising, Salesforce Marketing Cloud Intelligence (formerly Datorama), Salesforce Loyalty Management
What do you like best about Salesforce Marketing Cloud Suite?

The best thing is that you can create customized targeted customer journey, and rightly engage with your audience at all important touch points. Plus it's easy on my server teams, as it doesn't require to be dependent on buying additional servers. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Marketing Cloud Suite?

The price, and the inability for multiple brands to use it. Review collected by and hosted on G2.com.

What problems is Salesforce Marketing Cloud Suite solving and how is that benefiting you?

Building customised user journeys, and execute cross channel and cross functional marketing campaigns Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Salesforce Marketing Cloud Suite: Salesforce Loyalty Management
What do you like best about Salesforce Marketing Cloud Suite?

User Friendly with advanced level spreadsheet. These spreadsheets are presented and organized in such a way that no one would feel that they are using any kind of software. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Marketing Cloud Suite?

Campaigning strategy could have been improved as there are competitors like Google which have taken their campaigning strategy to another level. It should aligned with the trend. Review collected by and hosted on G2.com.

What problems is Salesforce Marketing Cloud Suite solving and how is that benefiting you?

Placements of products and aligning one of the best marketing strategies for an organization which would benefit the business and would align with their values and ethics. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Pharmaceuticals
IP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Salesforce Marketing Cloud Suite: Salesforce Audience Studio, Salesforce Loyalty Management, Salesforce Content Management, Salesforce Customer Data Platform (CDP)
What do you like best about Salesforce Marketing Cloud Suite?

Suite of services in pack. Intuitive and support enabled. Monitoring and analytics supported within the tool Review collected by and hosted on G2.com.

What do you dislike about Salesforce Marketing Cloud Suite?

More Analytics capabilitiescouks help deeper insights for users and audience Review collected by and hosted on G2.com.

What problems is Salesforce Marketing Cloud Suite solving and how is that benefiting you?

Marketing and tracking of efforts. Metrics Review collected by and hosted on G2.com.

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Salesforce Loyalty Management Categories on G2
Loyalty Management
Loyalty Management

Salesforce Loyalty Management Comparisons

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