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Salesforce Health Cloud
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Salesforce Health Cloud
By Salesforce
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3.8 out of 5 stars
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Salesforce Health Cloud Reviews & Product Details - Page 3

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Salesforce Health Cloud Overview

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What is Salesforce Health Cloud?

Health Cloud is the trusted, connected platform to power the business of health and life sciences. By bringing together clinical and non-clinical data into a single source of truth, Health Cloud helps you elevate customer-first experiences, improve operational efficiencies, and influence the best outcomes.

Salesforce Health Cloud Details
Discussions
Salesforce Health Cloud Community
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Product Description

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

Seller Details
Seller
Salesforce
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Health Cloud Reviews

Vikas S.
VS
Vikas S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Salesforce Health Cloud Review"
A overall package for patients profile,health records and treatment plans. Ease of using its UI.
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Satisfactory"
It's scalable and easy integrations with applications
Read more
Mahesh C.
MC
Mahesh C.Mid-Market (51-1000 emp.)
4.5 out of 5
"1 place for entire health management system"
The format is easy to read, less eye strain. The colours are easy to distinguish from the font colour. Good UI for sure.
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Salesforce Health Cloud Media

Salesforce Health Cloud Demo - Health Cloud Timeline
Gain a bird’s-eye view of clinical and non-clinical patient and member interactions such as encounters, prescriptions, barriers to care, and completed or outstanding care plan tasks.
Salesforce Health Cloud Demo - Health Cloud Utilization Management
Review and evaluate medical care requests, communicate about clinical policies, and help health plan members ensure they receive the right care in the right setting at the right time.
Salesforce Health Cloud Demo - Health Cloud Care Programs
Maximize the impact of life sciences programs with enrollment and management tools to help drive patient adherence and improve outcomes.
Salesforce Health Cloud Demo - Health Cloud Sales Account Forecasting
Track account and product specific volume and revenue forecasts to improve sales predictability and drive strategic growth.
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35 Salesforce Health Cloud Reviews

3.8 out of 5
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35 Salesforce Health Cloud Reviews
3.8 out of 5
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3.8 out of 5
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Salesforce Health Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Health CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

It was easy to understand and use. We were a small pilot group who started it and it wasn't complicated at all. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

How not all areas of mbr info can be changed once They are initially loaded. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Mbr information and programs Review collected by and hosted on G2.com.

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Megan C.
MC
Implementation Consultant
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

It’s very detailed and you can easily access items Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

Although it’s very detailed, hard to find certain items and reporting is not easy. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

It’s a lot of self training! You learn as you go. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Benefits are that everything is housed together, receive daily report on new accounts. Review collected by and hosted on G2.com.

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Cedric David B.
CB
Training Manager
Hospital & Health Care
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

Ease of use and the portability to access the application anywhere. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

There are times that the application takes a longer time than usual to process inputs. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

Salesforce Health Cloud is a user friendly application which provides portability and efficient monitoring of leads. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

We used Salesforce to automate and streamline our processes. This also provided for more efficient monitoring and communication between transcontinental employees. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesforce Health Cloud?

It is very easy to use on a daily basis. It was used to share information for progress in different branches. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

There are too many options on the screen. It’s very hard to find what you’re looking for if you don’t know. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

It’s worth a try to see if it fits the office needs. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

It’s used for passing information along the various branches regarding meeting various goals. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

Streamlined communication from sales rep to consult Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

The layout is not intuitive or user friendly. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Streamlined communication from sales rep to consultant. Ability to keep track of accounts brought on Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

It is cloud based. This makes sharing cases and managing them easy. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

That it is cloud based; if your internet services are intermittent, then so is your access to the service. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

Be weary that internet services can interfere with use of the product. So a strong internet service infrastructure is highly recommended, even at small offices. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

One source for case tracking and management. Review collected by and hosted on G2.com.

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Melissa C.
MC
Center Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

The ability to see my sales calls and follow up with referrals. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

It’s tough to navigate and make changes. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

Set up accounts from corporate instead of letting individuals do it. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Logging sales calls electronically. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

Everything in centralized and you don't have to go looking all over to get what you're looking for. Better experience for the patient Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

Sometimes it can be difficult making changes Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Being able to see the health timeline of any patient and all of their care notes. So much easier than other systems we've used in the past Review collected by and hosted on G2.com.

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Deborah C.
DC
Planner
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

I like the availability of data and communications Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

I think some of the navigation could be a little more streamlined Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

Mostly knowing what is going on out in the field Review collected by and hosted on G2.com.

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Helpful?
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Admin Approval Link
Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Health Cloud?

I love how easy to use and intuitive the platform is. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Health Cloud?

Too many features that don't add value, but I am paying for them. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Health Cloud:

The platform is quite robust with many features and functionality., which comes at a hefty price. Make sure this aligns with your needs a goals as an EHR or provider. Review collected by and hosted on G2.com.

What problems is Salesforce Health Cloud solving and how is that benefiting you?

This has made client relationship management must simpler, and the insights allow result in targeted care. Review collected by and hosted on G2.com.

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