Salesforce Energy and Utilities Cloud is not the only option for Utilities’ Customer Information System (CIS). Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Salesforce Energy and Utilities Cloud include reliability and ease of use. The best overall Salesforce Energy and Utilities Cloud alternative is Oracle Utilities Customer Care and Billing Solutions. Other similar apps like Salesforce Energy and Utilities Cloud are SAP Utilities Customer Engagement, Smartflex, PayIt, and Customer Information System. Salesforce Energy and Utilities Cloud alternatives can be found in Utilities’ Customer Information System (CIS) but may also be in Tax & Revenue Collection Software or Workforce Management Software.
Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change
Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.
Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.
PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs.
Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.
Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.
Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service.
Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.
Logics is a utility billing and financial solutions software company.
Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals.