Sales Cookie Pros and Cons

The flexibility of the commission structures, and the stability of the solution. Anything we can come up with as a team can be tracked with SalesCookie. Review collected by and hosted on G2.com.

Although the support team is brilliant and extremely responsive, there are times when you want to be able to reach someone real time vial live chat or phone, and SalesCookie isn't really designed that way. That said, the system is so well done that support is rarely needed, and the only thing I had to do is be sure to plan ahead during the early days so that if anything came up, I always had time to work with the amazing talent at SalesCookie help me through the roadblock. Review collected by and hosted on G2.com.

Sales Cookie has a lot of metrics that are incredibly useful. The customization we have allows us to view sales in detail by month, period, quarter, and by plan. We also love that the system often fixes itself and there's a paper trail to follow to confirm when that happens. My favorite part of Sales Cookie is our customer service team. Swati and Dominic are the best duo to have on your team! They are meticulous, readily available, and they really pay attention to every detail. Very grateful to work with them! Review collected by and hosted on G2.com.

There is a lot going on in the site and at times it can be overwhelming, but proper training has helped us focus on what we need and how to retrieve information. Ultimately it's easy to use once you know how to navigate it. Review collected by and hosted on G2.com.

The seamless integration with Quickbooks took a comission calculation process which lasted hours and hours, and turned it into a real time continously running tool that requires little to no oversight. If an issue happens to arise (almost never) the tech support responsiveness is unparalleled. The platform is customizable, which in our line if work is priceless! Review collected by and hosted on G2.com.

I would love to offer some constructive critism for this software, but I just cant! Maybe some tutorials for some of the advanced analytical tools offered; custom sales reports, etc etc that we are just getting into?! Review collected by and hosted on G2.com.

Their team is top notch! Dominic and Swati are always so quick to get back to me with my neverending questions and requests and get things taken care of so quickly! Review collected by and hosted on G2.com.

Nothing! I honestly can't think of a downside. It is user super user friendly and has the best support out there! Review collected by and hosted on G2.com.

It is accurate and easy to use. It handles a lot of variables. Makes it easy to calculate commissions for different roles, including AE, SDRs and SDEs. Review collected by and hosted on G2.com.

Our plans are complex so we relied heavily on their technical team to set us up and they are extremely knowledgeable and responsive. Review collected by and hosted on G2.com.

It integrates with Quickbooks Online and it is well liked by Sales. The Sales Cookie team is excellent to work with and went above and beyond for us. Overall, I highly recommend this solution. Review collected by and hosted on G2.com.

Nothing really, the tool is on point and valuable! Review collected by and hosted on G2.com.

Before Sales Cookie, we were spending a lot of valuable time and resources on offline commission spreadsheets and trying to sync across different spreadsheet versions. Sales Cookie has a native connection with HubSpot so that all our deal data flows into Sales Cookie hourly. Their user interface is intuitive and we now calculate our commissions within minutes. Sales Cookie converts between currencies to normalize our transactions and reps see their payouts in their local currency. Review collected by and hosted on G2.com.

Our commission logic is complex and dependent on a number of factors but the technical team incorporated all that into the tool seamlessly. Review collected by and hosted on G2.com.

We use multiple tools to kick start our business so we were on the lookout for such a solution that integrates with popular tools on our lists, luckily Sales Cookie did that for us. They easily integrate with top tools such as Salesforce, Hubspot, Zapier, and more.

My business has benefited better with Sales Cookie because our investment in this solution took place on a monthly plan but the value being offered was more. Also, we didn’t have to pay for any setup or implementation fee nor join any long term contract. The process is so simple. Review collected by and hosted on G2.com.

Cons:

1. For brands that don’t have a good source system to capture sales data, this software might not work as efficiently in such cases.

2. It can be difficult to switch from spreadsheets to an efficient sales commission solution at first, but with the training provided that too without any cost, this process becomes simpler. Review collected by and hosted on G2.com.

Automation was key for us as we are a fast growing SaaS Company. Sales Cookie met all our requirements at a very attractive price. With dozens of payees (AEs, SDRs, CSMs, etc.), this solution was a game changer! It has so much functionality and has helped streamline our processes compared to the Google spreadsheets we had to distribute and edit every month. Review collected by and hosted on G2.com.

Our Sales management team has less direct control over changing the comp plan parameters but having them go through a centralized administrator has inserted more discipline into our processes which will serve us well as we grow. Review collected by and hosted on G2.com.

Sales Cookie is super easy to use and has completely streamlined our sales commission process. Before we implemented the software we were keeping track across multiple spreadsheets and manually inputting data. It's been a game-changer! Review collected by and hosted on G2.com.

I wouldn't exactly call it a 'dislike' but we have a minor bump with implementation, but this was handled very quickly and professionally from support. Review collected by and hosted on G2.com.