SAASPASS Reviews & Product Details

It's the real deal when it comes to passwordless login and the SSO experience is absolutely flawless. The management of permissions, users, and their provisioning, and management of computers and AD is so far flawless. Last but not least, the many redundant login vectors you can use, although felt overkill in the beginning, are absolutely needed since the further you use, the further you discover which way for login you prefer on your PC, browsers, apps, mobile, and the vast variety of ways is important in long term use. That personalized multiplicity of opened approches make the software use a breeze and adjust to your varying tastes. Last but not least, having the 2FA (google authenticator like) backed-up, and seamlessly available in the browser extension is a feature I discovered I just loved to use. It's 2FA securely done, backed-up and very easily available. Last but not least, THE OFFLINE MODE is an ABSOLUTE MUST HAVE, and a life saver when the internet is not available and you need to unlock your computer. That feature is notably missing of nearly all their competitors and a sinequanon condition to have in my view. I understand NASA, Boeing and VISA are some of their key customers and the thinking that went behind the resilience of the app and its holistic functioning clearly shows. The ability to clone profile and lock random recovery of accounts, or delay them for admin approvals are also well designed and deployed features in the fields of typical security and recovery hazards other providers sometime have (getting convenience of recovery ahead of a the must-have ability to totally lock-down the recovery of certain highly sensitive profiles of users such as super-admin.) Review collected by and hosted on G2.com.

SSO and Enterprise password manager along with any shared password is extremely strong. But oddly enough, the simple password manager supposed to register new passwords as you type them in websites has a surprisingly high miss ratio. Whereby a Lastpass is nearly perfect in this regard. Granted it is more designed for enterprise apps and SSO, but since this is the entry-level free version for consumers, that experience would gain to be a little more thorough. It works as advertised, it's just the pick-up rate of new or updated passwords that is lacking behind the constantly nicely performance of LastPass in this regard.

Yubikey implementation works well, but it is not linked to the security profile on the mobile app. Although not a deal killer, it duplicates the profiles that have to be maintained for a user whereby supplementing the secure profile on a smartphone with a "triple factor authentication" via Yubikey for certain very mission-critical applications would be my dream scenario.

Lastly, adaptive multi-factor authentication is a new trend. Although Sasspass has started to implement some "ip geofencing" like approach, it is not fully featured at all and is still very basic and too early to tell if good or not compared to the Adaptive Auth "full speed ahead" the others are taking. Then again, the way the security is designed centric on the smartphone and non-duplicative nature for hacking purposes, it is already a very strong solution and perhaps adaptive MFA is not that essential. Still, it is the industry trend of competitors and likely feature customers will compare, hence would be good to be developed.

Finally, this is a pet-peeve, but very little is customizable in term of colors on the web portal admin console. Not a deal killer, the layout is perfectly user-friendly, would just like to change the colors (night mode at a minimum...)

Review collected by and hosted on G2.com.

The 2FA portion works well but the admistration of accounts is difficult. The admin website is somewhat like a labryinth and there are multiple ways to do the same thing which makes the administration confusing. Review collected by and hosted on G2.com.

Poor customer service, no phone number to call, system locks / foes down randomly Review collected by and hosted on G2.com.