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Top 10 S1 Gateway Alternatives & Competitors

By S1 Gateway
(5)3.5 out of 5

The Social Customer Service Software solutions below are the most common alternatives that users and reviewers compare with S1 Gateway. Social Customer Service Software is a widely used technology, and many people are seeking simple, powerful software solutions with mentions, tickets, and collaboration. Other important factors to consider when researching alternatives to S1 Gateway include reliability and ease of use. The best overall S1 Gateway alternative is Zendesk Support Suite. Other similar apps like S1 Gateway are Salesforce Service Cloud, Zoho Desk, Freshdesk, and Intercom. S1 Gateway alternatives can be found in Social Customer Service Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to S1 Gateway

  • Zendesk Support Suite
  • Salesforce Service Cloud
  • Zoho Desk
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Top 10 Alternatives to S1 Gateway Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how S1 Gateway stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Consulting, and Internet, and find the best product for your business.
    #1

  1. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    2. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with S1 Gateway:
    See all Zendesk Support Suite reviews
    #2

  2. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    3. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with S1 Gateway:
    See all Salesforce Service Cloud reviews
    #3

  3. Zoho Desk

    By Zoho
    (6,200)4.4 out of 5

    4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with S1 Gateway:
    See all Zoho Desk reviews
    #4

  4. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    5. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with S1 Gateway:
    See all Freshdesk reviews
    #5

  5. Intercom

    By Intercom, Inc.
    (3,324)4.5 out of 5

    6. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with S1 Gateway:
    See all Intercom reviews
    #6

  6. Front

    By Front App
    (2,245)4.7 out of 5

    7. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with S1 Gateway:
    See all Front reviews
    #7

  7. Tidio

    By Tidio
    (1,615)4.7 out of 5

    8. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with S1 Gateway:
    See all Tidio reviews
    #8

  8. LiveAgent

    By QualityUnit
    (1,509)4.5 out of 5

    9. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with S1 Gateway:
    See all LiveAgent reviews
    #9

  9. Genesys Cloud CX

    By Genesys
    (1,396)4.3 out of 5

    10. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with S1 Gateway:
    Get a quote
    See all Genesys Cloud CX reviews
    #10

  10. Gladly

    By Gladly
    (984)4.7 out of 5

    11. Gladly is a customer service software.

    Categories in common with S1 Gateway:
    Get a quote
    See all Gladly reviews

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