S1 Gateway Reviews & Product Details

Its really powerfull and all is thought for contact centers operations. Everything just works and you'll find an option for every use you need. It's build thinking in contact center operations Review collected by and hosted on G2.com.

The look and feel may be a little standar. You won't find beautifull details. It's just about functionality. Review collected by and hosted on G2.com.

The platform was generated and build while working with customer service teams, so it really has every option you need if you are serious about customer service operating with teams. It's really great and rock solid. Review collected by and hosted on G2.com.

The customer interfase may need a refresh, but just for a change. It's not a problem, but other softwares I use just look a little more beautifull. This is something regular users I think they don't look at. Review collected by and hosted on G2.com.

Multiple channels to be integrated easily. Clean web Interface and all the options visible at just a look. Review collected by and hosted on G2.com.

Only one account per channel per campaign, so if you want to integrate two whatsapp numbers or two email accounts you have to do ALL the JOB two times, it's a pain in the neck for the people who admins de platform. Review collected by and hosted on G2.com.

It is an application that allowed facing the challenge of digital communication, in a limited way, but it was the one that made the beginning possible. Review collected by and hosted on G2.com.

There were many problems regarding customization, reports, use in demanding situations, and the development of the bot. Review collected by and hosted on G2.com.

Plaform robustness, AI and e-learning plaform Review collected by and hosted on G2.com.

would love to have the solution in German Review collected by and hosted on G2.com.