Rossum Reviews & Product Details - Page 3

User friendly UI and many feature updates in every short intervals. Review collected by and hosted on G2.com.

Few features like logs or activities information on a queue would help us maintain the tool more efficiently. Also, more extension features. Review collected by and hosted on G2.com.

Quickly helped on my request to add new column to existing weekly used report. Good customer support. Review collected by and hosted on G2.com.

For me I do not have any note to dislike Rossum Review collected by and hosted on G2.com.

The best thing about Rossum are the saved keystrokes. I mean, that's the whole point of this. From a developer perspective, Rossum's fairly open approach to allow for modification of the UI and how data is processed through Rossum was the true sell point. My company has very specific needs and the ability to scale the UI up or down on the fly is incredible, and easy. Review collected by and hosted on G2.com.

I dislike Rossum's handling of large .pdf documents. I'm not sure what they need to do about it, but these documents will cause the UI to crash and take a long time to process. It would be best if Rossum would prioritize taking information off the first page and possibly second page of an invoice. Most of the time, following pages are just receipts or delivery tickets and no information should be extracted from them. Review collected by and hosted on G2.com.

From the moment I first interacted with them, it was clear that their dedication to professionalism and customer satisfaction set them apart from the rest. I have had the pleasure of working closely with Kineret Stewart and Katarina Mazaniova, who have made my experience with Rossum truly unforgettable.

Rossum's OCR tool is nothing short of remarkable. It effortlessly extracts text from documents with astonishing accuracy, saving me invaluable time and effort. The technology they provide is a game-changer for businesses and individuals alike, streamlining document management processes and making information more accessible than ever before.

What truly sets Rossum apart, however, is their exceptional team. Kineret Stewart and Katarina Mazaniova have been the driving force behind my positive experience. From the moment we first connected, they exhibited a level of professionalism, warmth, and genuine care that is hard to find in today's business world. They took the time to understand my unique needs and went above and beyond to ensure that I received the best possible support.

Kineret Stewart's expertise and knowledge in the field of OCR were evident from our very first conversation. She patiently answered all my questions, provided insightful suggestions, and guided me through the entire process with a level of expertise that was truly remarkable. Her dedication to finding solutions and her willingness to go the extra mile made me feel like I was in the most capable hands.

Katarina Mazaniova's warmth and genuine care made my journey with Rossum even more delightful. She was always accessible, ready to listen, and quick to address any concerns or issues that arose. Her attention to detail and commitment to ensuring my satisfaction were truly commendable. I felt like a valued customer throughout every interaction with her. Review collected by and hosted on G2.com.

Nothing, it was a really good experience and it's a shame it has to finish... Review collected by and hosted on G2.com.

I highly recommend Rossum to any finance team looking to streamline their document management process. The software is user-friendly, flexible, and accurate. It has helped our team save a significant amount of time and effort, and we couldn't be happier with the results. Review collected by and hosted on G2.com.

Sometimes they have updates that are either not communicated ahead of time or take a while to configure. And they change their reps quite often. However their support team is always helpful. Review collected by and hosted on G2.com.

Rossum rarely has made any mistakes since our team adopted its use, and we enjoy how responsive and quick it learns purchase orders and identifying accounts during annotations. Review collected by and hosted on G2.com.

Rossum can be improved by learning how to read Excel documents, and sometimes the repeated behaviors we teach Rossum are sometimes ignored. Rossum is also limited to reading "straight" lines of data, if there was a way to tilt the grid to read orders that arent perfect/misaligned, that would be appreciated. Review collected by and hosted on G2.com.

I really like the speed of response in case of issues, webinars, monthly meetings with Rossum employees regarding satisfaction with the product and introducing new features. And last but not least, the willingness to help! Review collected by and hosted on G2.com.

Sometimes Rossum experiences a major outage that prevents invoice processing, but on the other hand, their team immediately fixes it and the solution takes no longer than an hour. Review collected by and hosted on G2.com.

Very powerful API and great embedded UI + fast support and flexible customizations Review collected by and hosted on G2.com.

Can be very expensive based on the use cases Review collected by and hosted on G2.com.

The efficiency of the product team, the easiness of integration Review collected by and hosted on G2.com.

Maybe scan time is a bit high, nothing else Review collected by and hosted on G2.com.