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Rossum Reviews & Product Details

Rossum Overview

What is Rossum?

Rossum is a market-leading Intelligent Document Processing (IDP) solution combining the industry’s most advanced data extraction capabilities with a complete low-code platform that automates significant amounts of manual work. Our goal for every use case is, at minimum, a 90% document processing speed increase. Over 400 organizations across industries, including Bosch, Panasonic, Morton Salt, and The Master Trust Bank of Japan, use Rossum to reduce manual effort, improve turnaround times, and eliminate errors. Rossum automates document processing in four steps: receiving multi-channel documents, automated understanding, resolving exceptions with two-way communication, and using in-depth integrations to act on data. Our proprietary AI engine has been specifically designed from the ground up to deliver unparalleled accuracy when processing data from any type of document. Rossum cuts down on most maintenance efforts thanks to cloud hosting and automated self-learning AI engine. It takes care of the entire document lifecycle from receiving to internal IT systems posting. Rossum is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. The cloud service has been specifically engineered for high availability, with enterprise-grade SLAs ranging up to a 99.9% uptime guarantee and 24/7 support. See for yourself how easy and intuitive document processing can be with Rossum’s free trial.

Rossum Details
Discussions
Rossum Community
Languages Supported
Czech, Danish, German, English, Estonian, Finnish, French, Irish, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Chinese (Simplified)
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Product Description

Rossum's artificial intelligence understands complex structured documents, enabling companies to capture data from financial documents efficiently and with human-level accuracy. Unlike existing text mining solutions, Rossum's unique deep neural networks reflect the way humans read documents. This eliminates the need for costly manual implementation, a game-changer in the data capture business.

How do you position yourself against your competitors?

Manual document processing complicates data capture, and traditional template solutions are slow, expensive, and inaccurate. There is a better way to extract data from your business documents -- with Rossum's Intelligent Document Processing platform.


Seller Details
Seller
Rossum
Year Founded
2017
HQ Location
London
Twitter
@RossumAi
1,164 Twitter followers
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®

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Overview Provided by:

Recent Rossum Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Dramatic increase in productivity and accuracy"
Rossum has allowed us to process a rapidly growing number of documents, without having to constantly hire and train new employees. And strangely, i...
Verified User
E
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"Rossum might work if you are a small company"
We were lucky to have a very good and professional account manager who helped us to adapt Rossum to our business needs and also fix some technical ...
JC
Japheth C.Enterprise (> 1000 emp.)
4.0 out of 5
"AI is the future! Let's use it!"
Greate customer support Farily easy to use the platform once it's implemented properly Able leverage it's API's for integrations, which is very u...
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Rossum Media

Rossum Demo - Validation view
Validation takes place after you have imported your invoices to the platform and Rossum's AI have extracted data from them. Once validation is complete, you can export captured data into business systems that require it.
Rossum Demo - Line item extraction
Extract line item nd table data using the Magic Grid tool. This feature lets you add, delete, and move rows and column to customize the table to your needs. You can also make a new table from scratch.
Rossum Demo - Schema editor
Schema editor in JSON which offers you a lot of possibilities for customization.
Rossum Demo - Reporting dashboard
Usage dashboard allows you to measure and visualize all your document processing data in one place.
Rossum Demo - Data export
Export all the data in XLSV, CSV, XML, JSON or integrate with your ERP system through API or RPA.
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Video Reviews

89 Rossum Reviews

4.4 out of 5
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89 Rossum Reviews
4.4 out of 5
89 Rossum Reviews
4.4 out of 5

Rossum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RossumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Hannes R.
HR
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Easy to use User Interface, making extraction super easy. Openess of APIs and Extension makes it easy to integrate into corporate systems. Great learning rate Review collected by and hosted on G2.com.

What do you dislike about Rossum?

It could do a bit better on extracting non invoice/purchase order fields Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum is helping in various usecases within our company. We use it for the improvement of our data quality, staying compliant on taxes by using invoices and automate our purchase orders of our B2B customers world wide.

We benefit by reducing human error and having faster lead times. Without configuring a lot it can support a lot of document layout. No need to configure any rules or templates per layout / customer. It just works from scratch and learns on human correction. Rossum supports a lot of interfaces and thus makes it very easy to communicate with our internal systems like SAP. Review collected by and hosted on G2.com.

Verified User in Chemicals
EC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Rossum?

We were lucky to have a very good and professional account manager who helped us to adapt Rossum to our business needs and also fix some technical issues. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Technical support beyond the Account manager, when an issue is not easy to fix the escalation process is long slow and bumpy. we are talking about waiting for 40,20, 23 working days for getting an issue fixed. We are happy to have a good AM but when he is gone there is no response from Rossum and they do not provide us with a reliable customer support. This might suits the needs of a small business who can afford to wait for 20 days in order to get an issue fixed but not for a big business Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Making order processing more efficient and fast. Incentivating customers to use our ecommerce platform Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Rossum has allowed us to process a rapidly growing number of documents, without having to constantly hire and train new employees. And strangely, it has made annotating documents fun, rather than tedious and stressful. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Like anything worthwhile, there was a bit of a learning curve in the beginning. But it quickly became clear how much time it was saving. Occasionally there is a minor glitch or technical issue, but the Rossum team is always very quick to resolve any issues that arise. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We process hundreds of documents each day, and were struggling to keep up with rapid business growth. Rossum allowed us to get a lot more done with fewer people. Rossum also allows us to handle peak seasons when the volume of documents triples for a couple of weeks at a time. Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

From the sales process, to implementation, through ongoing support, our organization has had wonderful experiences with Rossum.

The product works as promised, and in fact, the machine learning is delivering better than expected results. With a relatively small amount of data, in less than 3 months, we are seeing accuracy well above our former provider.

The integration team was easy to work with, and extremely responsive. We have been able to seemlessly integrate Rossum into our daily workflow in our primary operating system. We use Rossum every day to import important documents for our clients. The user interface is easy to use.

The customer support team is quick to respond to our needs during their EU support hours. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

We do wish they had US based support hours. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

It speeds up the process and accuracy of importing our clients bills into our sytem for our team to review on their behalf. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Rossum has been great in adapting to our companies specific needs when it comes to automation. We needed it tailored to us, so Rossum can automate the order entry part in our company. The AI has been great and the learning process has been smooth and it is getting better and faster. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I would like for it to offer more options on reporting as my managers needs statistics, but I have been informed that they are in the process of offering a better tool, so I will be one of the first to take advantage of it when it is launched! Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum is helping with processing our customer purchase orders. The benefit is that the AI is way more accurate than a human statistically and we have had way less order entry errors since Rossum has been implemented. Review collected by and hosted on G2.com.

Maximilien Előd  W.
MW
Finance Trainee
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Rossum's platform is easy to learn, and provides great features and quick support. The user interface is extensive but understandable. The platform is highly adaptable and reliant, especially when working close with the support teams, which makes the Rossum experience comfortable and safe. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I use Rossum through a browser day to day, which might be the cause of it being slow from time to time. When annotating larger invoices, the platform can be laggy and unresponsive. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum's greatest aid is that it gives us more time to solve more important tasks. The intelligent document processing feature understands invoices received by more than hundreds of vendors, which spares a lot of time for accountants in the long run. Review collected by and hosted on G2.com.

Pranay K.
PK
Procure to Pay Operations Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Rossum is a best AI tools that helps us to process any invoice and credit note easily and rossum interface is pretty much good to work in tool. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

No, I don't think any dislike on rossum, because rossum is keep on changing there interface based current market requirements Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum’s AI-powered platform automates document data extraction, saving time, reducing errors, and cutting costs. By leveraging machine learning and NLP, it processes unstructured documents efficiently, enhancing accuracy and scalability. It’s a game-changer for businesses, improving operational efficiency and decision-making with minimal human intervention. Review collected by and hosted on G2.com.

SG
Director of Software Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Rossum?

Rossum software is very smart, easy to use, and has a great workflow for extracting invoice details and line items. The software learns invoices very quickly. It is very easy to click and add information from a PDF invoice. I love how it identifies duplicate invoices and gives you the right tools. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I wish it had a lower tier for the number of pdfs as we are a smaller company. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We are trying to help eliminate the manual data entry of invoices for suppliers that will not send us invoice data electronically. This allows all suppliers to get data inputting into our auto invoice verification program. Review collected by and hosted on G2.com.

NI
Business Process Solutions Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

The attitude of the personell at Rossum, ease of implementation and endless capabilities, plus the plethora of extensions that allow for tailor-made solutions for your specific use case(s). Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Cannot think of anything to dislike at the moment. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Saving time on incoming documents processing and helping to avoid human errors e.g. typos or incorrect information transfer, but there is much more that Rossum is capable of solving besides processing payable invoices - I dare you to explore the possibilities with Rossum Team on your own. Review collected by and hosted on G2.com.

JC
Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rossum?

Greate customer support

Farily easy to use the platform once it's implemented properly

Able leverage it's API's for integrations, which is very useful Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The AI takes a lot of time to train so will require a lot of man hours. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Time consumer process of extracting data from customer docuements to process payments and provide analyst Review collected by and hosted on G2.com.