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Easy to use User Interface, making extraction super easy. Openess of APIs and Extension makes it easy to integrate into corporate systems. Great learning rate Review collected by and hosted on G2.com.
It could do a bit better on extracting non invoice/purchase order fields Review collected by and hosted on G2.com.
We were lucky to have a very good and professional account manager who helped us to adapt Rossum to our business needs and also fix some technical issues. Review collected by and hosted on G2.com.
Technical support beyond the Account manager, when an issue is not easy to fix the escalation process is long slow and bumpy. we are talking about waiting for 40,20, 23 working days for getting an issue fixed. We are happy to have a good AM but when he is gone there is no response from Rossum and they do not provide us with a reliable customer support. This might suits the needs of a small business who can afford to wait for 20 days in order to get an issue fixed but not for a big business Review collected by and hosted on G2.com.
Rossum has allowed us to process a rapidly growing number of documents, without having to constantly hire and train new employees. And strangely, it has made annotating documents fun, rather than tedious and stressful. Review collected by and hosted on G2.com.
Like anything worthwhile, there was a bit of a learning curve in the beginning. But it quickly became clear how much time it was saving. Occasionally there is a minor glitch or technical issue, but the Rossum team is always very quick to resolve any issues that arise. Review collected by and hosted on G2.com.
From the sales process, to implementation, through ongoing support, our organization has had wonderful experiences with Rossum.
The product works as promised, and in fact, the machine learning is delivering better than expected results. With a relatively small amount of data, in less than 3 months, we are seeing accuracy well above our former provider.
The integration team was easy to work with, and extremely responsive. We have been able to seemlessly integrate Rossum into our daily workflow in our primary operating system. We use Rossum every day to import important documents for our clients. The user interface is easy to use.
The customer support team is quick to respond to our needs during their EU support hours. Review collected by and hosted on G2.com.
We do wish they had US based support hours. Review collected by and hosted on G2.com.
Rossum has been great in adapting to our companies specific needs when it comes to automation. We needed it tailored to us, so Rossum can automate the order entry part in our company. The AI has been great and the learning process has been smooth and it is getting better and faster. Review collected by and hosted on G2.com.
I would like for it to offer more options on reporting as my managers needs statistics, but I have been informed that they are in the process of offering a better tool, so I will be one of the first to take advantage of it when it is launched! Review collected by and hosted on G2.com.
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Rossum's platform is easy to learn, and provides great features and quick support. The user interface is extensive but understandable. The platform is highly adaptable and reliant, especially when working close with the support teams, which makes the Rossum experience comfortable and safe. Review collected by and hosted on G2.com.
I use Rossum through a browser day to day, which might be the cause of it being slow from time to time. When annotating larger invoices, the platform can be laggy and unresponsive. Review collected by and hosted on G2.com.
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Rossum is a best AI tools that helps us to process any invoice and credit note easily and rossum interface is pretty much good to work in tool. Review collected by and hosted on G2.com.
No, I don't think any dislike on rossum, because rossum is keep on changing there interface based current market requirements Review collected by and hosted on G2.com.
Rossum software is very smart, easy to use, and has a great workflow for extracting invoice details and line items. The software learns invoices very quickly. It is very easy to click and add information from a PDF invoice. I love how it identifies duplicate invoices and gives you the right tools. Review collected by and hosted on G2.com.
I wish it had a lower tier for the number of pdfs as we are a smaller company. Review collected by and hosted on G2.com.
The attitude of the personell at Rossum, ease of implementation and endless capabilities, plus the plethora of extensions that allow for tailor-made solutions for your specific use case(s). Review collected by and hosted on G2.com.
Cannot think of anything to dislike at the moment. Review collected by and hosted on G2.com.
Greate customer support
Farily easy to use the platform once it's implemented properly
Able leverage it's API's for integrations, which is very useful Review collected by and hosted on G2.com.
The AI takes a lot of time to train so will require a lot of man hours. Review collected by and hosted on G2.com.