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Rock RMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

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Frank G.

Web Director

Mid-Market (51-1000 emp.)

8/31/2022

"Best ChMS on the market and is only getting better"

5/5

What do you like best about Rock RMS?

RockRMS has all of the feature sets and flexibility you need to run any church at any size Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

While flexibility is one of the best assets, it also can be a stumbling block for churches that don't have dedicated staff to get the most out of it. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

RockRMS is a one-stop, best-in-class church management system and content management system that allows you to serve the needs of your staff and attendees. Everything from giving to kids/volunteer check-in to group management to prayer, even being your front-end website, RockRMS does it all. Review collected by and hosted on G2.com.

Lynnette J.

Human Resource Director and Bookkeeping

Mid-Market (51-1000 emp.)

12/16/2021

"Very up and coming company"

5/5

What do you like best about Rock RMS?

That they will work with us to help create technology that works with our needs Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

Nothing at this point, they have worked out everything Review collected by and hosted on G2.com.

David G.

IT Director

Mid-Market (51-1000 emp.)

10/5/2021

"The Best Church Management System on the market"

5/5

What do you like best about Rock RMS?

It's so customizable and can be designed to fit your church, large or small. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

There is a bit of a learning curve, and it does require some training to get its full potential. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/8/2021

"Good solution if you don’t want to modify or if you have a strong Dev"

3.5/5

What do you like best about Rock RMS?

Rock RMS works straight out of the box. You can host in Azure or on prem. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

This platform sacrifices security in favor of convenience. Review collected by and hosted on G2.com.

Recommendations to others considering Rock RMS:

Be prepared. If you want more than vanilla, they say anyone can do it, but I strongly recommend having a good developer. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

Rock is incredibly scalable. The ability to run multiple front ends with a single database makes it possible for Rock to support small churches while being able to scale to support even the largest churches. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

10/28/2019

"Rock RMS truly empowers ministry to happen."

5/5

What do you like best about Rock RMS?

The customization and support. If you can dream it, Rock can do it. Having the entire Rock community as your support within Rocket Chat is unheard of support and value. There's so many things we've been able to accomplish with Rock that were not possible, or even on the roadmap of features, for other ChMS. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

Some of the customizations do require some technical know-how and basic programming skills, which can be hard to acquire for some churches. However, access to the entire Rock community through Rocket Chat means you can still accomplish some of the more technical things. Review collected by and hosted on G2.com.

Recommendations to others considering Rock RMS:

Be quick to jump into the community. It's honestly incredible the amount of support you can get from other Rock users, which are just other churches looking to help others. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

We use Rock for practically everything. Registrations, capital campaigns, connection pathways for people taking next steps, groups, etc. It really does free up staff to focus more on people since Rock is now a valuable tool in their kit instead of a technology hurdle. Review collected by and hosted on G2.com.

Korrie B.

Communications Director

Mid-Market (51-1000 emp.)

4/23/2020

"Great Open Source Church Management System"

4.5/5

What do you like best about Rock RMS?

If you have a very unique, custom situation, Rock will be able to handle it. It's modules are flexible and easy to build on. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

If you don't have a developer on staff or aren't willing to retain a company (there are now several out there that work with Rock), then it'll be a difficult platform. Think of it like Wordpress for church management. Review collected by and hosted on G2.com.

Recommendations to others considering Rock RMS:

Do your research and find other churches using it similarly. You'll need to determine if what you're wanting has already been done (and can thus be copied) or if you'll need to hire a company to help you. This will minimize the sticker shock or large projects and help you determine timelines. You can do pretty much anything you dream up on Rock, but it'll cost you if you don't have a developer in-house. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

We've used Rock to completely run our small group application, sign ups, and listings. We've then integrated our Rock records into our website (not on Rock) to display those listings. In addition to groups, we are beta testing their volunteer signs up and will eventually move that onto Rock. We also moved from mailchimp to their newsletters/communications module. Review collected by and hosted on G2.com.

Jacob B.

Student Minister of Creative Arts

Mid-Market (51-1000 emp.)

11/8/2019

"Rock RMS excels as a database for church"

5/5

What do you like best about Rock RMS?

Rock RMS is the one stop shop for so much logistically in our organization. We use it to do sign-ups and registrations of events, we use it as a complete database of people and statistics for our organization, we use it to organize different groups and teams and from those we are able to easily and quickly communicate with those people. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

It can be frustrating to figure out the navigation of Rock RMS at first, but once you truly begin to understand the inner workings of Rock it will change your mind. A good piece of advice that we learned was to have an all inclusive training on every feature over the course of a few days. Review collected by and hosted on G2.com.

Devon B.

Operations Intern

Mid-Market (51-1000 emp.)

8/20/2019

"Event Registration "

4.5/5

What do you like best about Rock RMS?

I like how Rock is overall organized. It is a clear home page that allows us to update the staff on current events. The tabs on the side can be easily labeled and navigate. I like how we can fade the font on past events so users can more easily find current events/reports. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

I do not like how difficult it has been for me to alphabetize reports. I have needed to print out reports in alphabetical order and on several occasions had difficulty. The report will start alphabetical and about halfway through not be alphabetical. Review collected by and hosted on G2.com.

Recommendations to others considering Rock RMS:

I would recommend organizations that want to put all people into one database to use Rock. You can put people into different categories and find many analytics of the people. The data you can find through Rock has been extremely helpful for our organization. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

There are many benefits our church has experienced with using Rock. We are able to have a data system that organizes all people in our church. I frequently use Rock for event registration. I can send registration forms through Rock to many people. I can also see who registered and their answers to the form. Rock also allows us to make reports of the people in the data system. We can organize people into groups like males in their 30's or females under 20. This allows us to contact people based on events they may be interested in. Review collected by and hosted on G2.com.

Aaron C.

Associate Director of Students

Mid-Market (51-1000 emp.)

10/12/2019

"It’s fine. Gets the job done!"

3/5

What do you like best about Rock RMS?

I like that everyone I need to contact is already in the system and works well. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

It’s glitchy at times and can seem outdated. I’ve noticed that our team is slow to process the new updates to our team, so I’m sure that’s most of it. Review collected by and hosted on G2.com.

Recommendations to others considering Rock RMS:

It’s a good church software. I’ve had limited problems besides just trying to figure it out. Review collected by and hosted on G2.com.

What problems is Rock RMS solving and how is that benefiting you?

We are able to contact new attendees because of the software. The dynamic reports provided sometimes misses a few. Review collected by and hosted on G2.com.

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

10/23/2019

"Lots of functionality"

3.5/5

What do you like best about Rock RMS?

There's tons of features and options when using Rock. It helps me keep all the info I need in one place. My rosters and class lists can all be organized. Review collected by and hosted on G2.com.

What do you dislike about Rock RMS?

I wish it were a bit more user friendly and I wish there was a mobile app Review collected by and hosted on G2.com.