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Roambee Reviews & Product Details

Harish S.
HS
Industrial Services Engineering Specialist - Nestle Middle East Manufacturing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Roambee?

Simple Alerts that describe the issue at hand.

Good to great response time from customer support.

Easy analysis of data collected over long periods of time Review collected by and hosted on G2.com.

What do you dislike about Roambee?

The battery life of many devices are not that great for 24/7 applications, when charging the devices, the temperature shoots up and generates false alerts. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

Monitoring of temperature and humidity in warehouses Review collected by and hosted on G2.com.

Response from Scott Mears of Roambee

Hello Harish,

Thank you for your testimonial.

We’re pleased to hear that you value our simple alerts, quick response times from customer support, and easy analysis of long-term data.

We appreciate your feedback on device battery life and alerts during charging. We will share your comments with the appropriate stakeholders.

Kindest regards,

Roambee Team.

Roambee Overview

What is Roambee?

Roambee offers verifiably better supply chain visibility on demand, for on-time, in-full, in-condition delivery of shipments and assets anywhere in the world. 300+ enterprises are improving customer experience, service levels, product quality, cash cycles, business efficiencies, and sustainability with Roambee’s real-time insights & foresight. More than 50 of them are the top 100 global companies in the Pharma, Food, Electronics, Chemicals, Automotive, Packaging & Containers, and Logistics sectors. The company’s innovative AI-powered platform and end-to-end monitoring solutions deliver reliable, timely, and actionable “supply chain signals” that drive logistics automation. These curated supply chain signals are built on item-level, firsthand IoT sensor data and non-sensor inputs for high accuracy. This enables better multimodal ETAs, OTIF deliveries, 80%+ cold chain compliance, and more, including 4X+ ROI on supply chain assets such as bins, tanks, containers, work in process (WIP), and in-store/warehouse inventory by optimizing utilization and inventory levels. Gartner identifies Roambee as one of the 9 global supply chain technology companies in “2021 Gartner Tracking and Monitoring Business Process Context: Magic Quadrant for Real-Time Transposition Visibility Platforms.” Roambee is also behind the safe and timely distribution of temperature-sensitive vaccines for one of the largest global COVID-19 vaccine makers and food assistance for one of the largest humanitarian organizations in the world. Roambee is headquartered in the Silicon Valley, USA, and is globally operational with offices in Mexico, Brazil, UK, Switzerland, Germany, UAE, India, Singapore, Malaysia, and Indonesia.

Roambee Details
Languages Supported
German, English, Spanish
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Product Description

Roambee is a global Internet of Things (IoT) data company that puts you in control of your Things on-demand goods, equipment, or valuable assets located indoors, outdoors, and in-transit.


Seller Details
Seller
Roambee
Year Founded
2013
HQ Location
Santa Clara, US
Twitter
@roam_bee
1,936 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Description

Roambee offers verifiably better supply chain visibility & intelligence on demand, for on-time, in-full, in-condition delivery of shipments and assets anywhere in the world. 300+ enterprises are improving customer experience, service levels, product quality, cash cycles, business efficiencies, sustainability, and automating logistics with Roambee’s real-time insights & foresights. More than 50 of them are the top 100 global companies in the Pharma, Food, Electronics, Chemicals, Automotive, Packaging & Containers, and Logistics sectors. Roambee’s innovative AI-powered platform, and end-to-end monitoring solutions, deliver curated and highly accurate supply chain signals built on item-level, firsthand IoT sensor data and non-sensor inputs. The outcome is better multimodal ETAs, OTIF deliveries, 80%+ cold chain compliance, and more, including 4X+ ROI on supply chain assets by optimizing utilization and inventory levels. Gartner identifies Roambee as one of the 9 global supply chain technology companies in “
0
1 Gartner Tracking and Monitoring Business Process Context: Magic Quadrant for Real-Time Transposition Visibility Platforms.”


SM
Overview Provided by:
Global Field Marketing Manager

Recent Roambee Reviews

BB
Bhaskar B.Enterprise (> 1000 emp.)
2.0 out of 5
"Good Product with poor customer service"
Product is good, however it is having bugs. It stops working in between and customer service has no option than replacing it.
ZA
Zaki A.Mid-Market (51-1000 emp.)
5.0 out of 5
"تجربتي مع روميي"
الحفاظ على جودة المنتجات القراءه الفعليه للحراره سرعة إرسال الايميل في حال ارتفاع الحراره
RR
Russ R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent tracking and Support"
While the platform is fantastic, it's the support assistance I received while programming an API integration that was above and beyond helpful.
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3 people requested security information

Roambee Media

Roambee Demo - Automate With Reliable Supply Chain Signals
Roambee gathers firsthand data through its purpose-built sensors. It is combined with curated external data on its AI-powered platform to provide reliable and actionable supply chain signals such as ETA, early condition risk warnings, and recommendations around replenishments and routing.
Roambee Demo - Get Visibility at Any Level or Mode, On Demand
Whether it is a package, SKU, LCL, you can get visibility into the ETA, condition, and security of your shipment or asset – indoors, outdoor, and in transit – on demand. The real-time solution works on road, rail, air, or ocean, and at your own or customer/vendor facilities, without relying on an...
Roambee Demo - Wow Customers with “On Time, In Full, In Condition”
Roambee’s insights and foresights combined with its 24x7 control tower enables you to implement the right decisions to minimize risk and execute on customer commitments. Re-route shipments, avert condition impact, use the best lanes, ports, and airports, speed up work in process, and more.
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Have you used Roambee before?
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52 out of 53 Total Reviews for Roambee

4.4 out of 5
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52 out of 53 Total Reviews for Roambee
4.4 out of 5
52 out of 53 Total Reviews for Roambee
4.4 out of 5

Roambee Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RoambeeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FA
Quality officer
Pharmaceuticals
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Roambee?

The pre-emptive alerts and the 24x7 expert assistance.

This is the most useful thing about Roambee’s solution. Right people in our logistics team get timely

alerts about the shipment condition. Since we’re using package-level tracking, we also get alerts on a

package level. This is very helpful to catch hold of packages that get severed on airports or have

been opened and not repacked properly causing temperature excursion. We no longer have to

wonder why our shipment reached the destination short of a couple of packages. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

It would be great if the sensors would come with batteries that would last longer, so that one could

get more precise and real-time pings. Sometimes when the pings are set very frequent, the batteries

start draining faster. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

We were facing troubles related to both cold chain location and condition. We were looking for a

solution that would tell us exactly where our shipment/package was at a given point in time and

certain details on its condition – temperature, humidity, etc. Roambee gave us exactly that, along

with 24x7 assistance, data analytics for informed decisions, and timely alerts. Review collected by and hosted on G2.com.

Response from Scott Mears of Roambee
(Original )

Hello Faith,

Thank you for sharing your experience with Roambee!

We’re thrilled that the pre-emptive alerts and 24x7 expert assistance have been valuable for your logistics team, especially in maintaining the integrity of your shipments.

We appreciate your suggestion regarding battery life and will share this with the appropriate stakeholders.

Kindest regards,

Roambee Team.

Rodrigo Uriel R.
RR
Analista financiero
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Roambee?

The customer service is very good, they support us with all the questions we have, they even help us with the review of each GPS. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

I don't like GPS devices very much, it seems that the way we use them has limited us a lot since the signal range is not enough, besides, for what we use them for, I don't think they are sufficient. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

We have leased and financed machines, and on some occasions, we have the problem that clients move the machines, which affects us as we can lose contact with the client and, most importantly, we lose the machine. So, we use GPS to know the location of our equipment at all times. Review collected by and hosted on G2.com.

RR
Lead Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Roambee?

While the platform is fantastic, it's the support assistance I received while programming an API integration that was above and beyond helpful. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

Nothing really, they were bringing the smart label on board while we were integrating so there were anticipated hiccups which were quickly resolved Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

Roambee smart labels provide an excellent lower-cost solution that is just as robust as most devices in the market. The Integration path, and subsequent support has been superb. Review collected by and hosted on G2.com.

AM
Jack of all trades engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Roambee?

Roambee is agood tool to track your shipments. It is almost live tracking, updated by the minute.

Pretty easy of use after implementation. Implementation may bit a bit steep curve depending on your assets and tracking media. We have thousands of assets and MaaB trackers and use it with a daily frequency.

If your shipment is smooth you can get all your info at a glance. That is the most valuable for me. If things go south it's easy to see where it started happening.

Overall a time saving option after integration Review collected by and hosted on G2.com.

What do you dislike about Roambee?

The deep learning algorythm learns it all so it is difficult to remove data when shipment events happens out of the ordinary. If there is a single event delay in transit it will learn about it as if normal and that will skew your future forecast. If there is a construction zone and a detour is needed it will learn about the detour and forecast including it. Human learning is similar. you learn as a kid a mispelled word, it will stay with you for the longer term. Remove those odd events is tricky and will need customer support onboarded.

Othe than that the roambee phones running Mobile As A Bee could get a fresher look and simplied running but that may be an Android integration more than the app itself. Would like direct communication within the app between HQ and each tracker phone. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

it is saving me time to look where my asstes are, bundled or dropped off at location. Review collected by and hosted on G2.com.

Response from Scott Mears of Roambee

Hello Alberto,

Thank you for taking the time to write us a testimonial.

We are glad to hear that Roambee's real-time tracking and ease of use after implementation have been beneficial for managing your assets and shipments. We're pleased that our solution saves you time and provides valuable insights at a glance.

We appreciate your feedback on the deep learning algorithm and the challenges with removing outlier events. We will share this with the appropriate stakeholders to explore ways to improve forecast accuracy.

Kindest regards,

Roambee Team.

Mukund M.
MM
Executive - Excise &amp; Logistics
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Roambee?

I am using Roambee services since from December 2018 at Ameya Plastics, Pune TPO for Mondelez India Foods Pvt Ltd., I was the first person who did the trial of these devices in our organization.

At the initial stage I think this is waste of timing but afterword’s I realised that this service is very much worthy & really value for the money!.

I see lots of improvement in this organisation, whatever issue occurs I highlighted it & immediately I got its positive solutions, Roambee teams speed of fixing issue is good.

I am using your services for Cold chain & GPS tracking which are appreciable.

Thanks a Lot!

I wish all the best to all Roambee Team! Review collected by and hosted on G2.com.

What do you dislike about Roambee?

Daily Hub reporting system need to improve, found discripancy in physical & system report. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

Reporting on Time. Review collected by and hosted on G2.com.

Response from Scott Mears of Roambee

Hello Mukund,

Thank you for sharing your experience with us!

We're thrilled to know that Roambee has proven valuable to your operations since 2018, especially in Cold Chain & GPS tracking. Your feedback on our quick issue resolution and continuous improvements is much appreciated.

We’ve noted your comments on the daily Honeycomb reporting and we will share it with the appropriate stakeholders.

Kindest regards,

Roambee Team.

BB
Chief Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Roambee?

Product is good, however it is having bugs. It stops working in between and customer service has no option than replacing it. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

Customer service, both in terms of technical expertise and response time Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

It gives me good visibility of my assets with clear data about temperature and humidity, however till the battery last Review collected by and hosted on G2.com.

ZZ
Operations specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Roambee?

I really like their customer services and the product itself. Must say that the platform is also easy to navigate through and in general user friendly. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

Until now I have not find anything what I would dislike. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

It helps to secure the high value shipments in real time and monitor the shipment out of ours office hoursby their team. Review collected by and hosted on G2.com.

TE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Roambee?

The real time updates help to provide timely updates to the customer on all in transit shipments. Depending on the customer or the urgency of the cargo, you are able to customize the frequency of these updates. Being able to customize the frequnecy of updates is just one of the many customizable features Roambee offers. This is a very easy to use tool and is fairly simple to implement. Their customer support is also very helpful, especially if you have any questions or concerns regarding their service or specifically about the devices. The Roambee website is very user friendly, making it easy for the customer to navigate, as well as the operations teams in charge of managing the devices/shipments. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

In my opinion, there are no negatives when it comes to Roambee. Just like any new product, we encountered a few hurdles but any issues were handled very timely by the Roambee support team. For example, the battery life on some of the devices drains quicker than others. The Roambee team helps to manage the battery life of every single device in your inventory and will notify you once the battery life gets low and will automatically reduce the frequency of pings. This helps to ensure that the device stays on as long as possible, to give you the visibility needed during the entire transit. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

Reverse Logistics - We have encountered a few times where we request more devices but the roambees are slow to arrive at our warehouses. This causes some issues for us, as we promised our customer a roambee in every single shipment. Roambee has since switched providers when shipping new devices to our warehouse, to ensure the package arrives timely. Review collected by and hosted on G2.com.

Response from Scott Mears of Roambee

Hello Taylor,

Thank you for your testimonial!

We’re glad you appreciate our real-time updates, customization options, and user-friendly design. It's great to hear our support team has been helpful too.

Your insights are invaluable, and we’ll share them with the appropriate stakeholders for continuous improvement.

Kindest regards,

Roambee Team.

Sachu j.
SJ
Application Engineer/Estimation
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Roambee?

Roambee has provided us with visibility into our containers, allowing us to effectively track and hold vendors, shippers, and dealers accountable for our assets. Additionally, their support system has been instrumental in resolving minor issues, making the platform user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Roambee?

We encountered some connectivity delays that caused a bit of confusion. Additionally,It would be advantageous if the device could function with a capital expenditure (capex) model. Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

Roambee is addressing the challenge of asset tracking, which has significantly improved our ability to monitor and manage our resources effectively. Review collected by and hosted on G2.com.

ZA
مندوب مبيعات
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Roambee?

الحفاظ على جودة المنتجات

القراءه الفعليه للحراره

سرعة إرسال الايميل في حال ارتفاع الحراره Review collected by and hosted on G2.com.

What do you dislike about Roambee?

لا يوجد شيء ملاحظات سلبيه تخص النظام على الاطلاق Review collected by and hosted on G2.com.

What problems is Roambee solving and how is that benefiting you?

مشكلة ارتفاع درجة الحراره ومتابعتها Review collected by and hosted on G2.com.