Riskonnect Claims Enterprise Pros and Cons

Ventiv's IVOS Claims System revolutionizes the claims management journey with its user-friendly interface and customizable features. From intake to resolution, navigating through the system is a breeze, thanks to its intuitive design. The ability to tailor workflows to our specific needs ensures seamless integration into our existing processes. Overall, IVOS simplifies complex tasks, empowering us to efficiently manage claims with ease and precision. Review collected by and hosted on G2.com.

While the Ventiv IVOS Claims System offers valuable features, generating reports can be challenging due to complexity. However, the support team's assistance with training has been greatly appreciated, easing the learning curve and improving overall usability. With ongoing support, we anticipate smoother report generation processes in the future. Review collected by and hosted on G2.com.

I like that my IT team can build custom template to fit our immediate needs. I understand that my company is unique in that we have an in-house team that provides expertise and support that other companies may not have. Review collected by and hosted on G2.com.

The reporting tools are not as flexible for the end user. IT involmemt is necessary if I need to add fields. I wish I could do this on my own. My own clients seem to think it is this easy. And they get fussy when I explain it is not. Review collected by and hosted on G2.com.

As a claims adjuster the system is user friendly, easy to navigate, easy to continue maintenance of claims, and the functionality allows for us to customize to our needs. Review collected by and hosted on G2.com.

The options available is some of the tabs are slim compared to the amount that we would like to see. I wish there were better search functions to find specific claims easier if we are missing certain information. Review collected by and hosted on G2.com.

They are quick to assist when something goes wrong including getting meetings scheduled for support.

Staying on top of compliance updates so we are ready to go for new rules. Review collected by and hosted on G2.com.

There doesn't seem to be enough internal testing / QA as each update received arrives with new bugs. Review collected by and hosted on G2.com.

Ventiv support services set you up for success. Whenever there is a system issue or you need assistance with understanding how to navigate the system, they are always ready to assist. Review collected by and hosted on G2.com.

The reporting tool is very difficult to use. Review collected by and hosted on G2.com.

I run a lot of reports in Ad Hoc and really like that feature. If it had a way to automatically create pivot charts / graphs too, that would be great! Review collected by and hosted on G2.com.

We are currently looking to use a field that is numeric only that we need to add a mix of alpha/numeric data. It wasn't an issue we anticipated as we customize fields. Review collected by and hosted on G2.com.

Vwry adaptable and support ulis highly responsive Review collected by and hosted on G2.com.

Ad hoc resporting needs more explanation and guidance Review collected by and hosted on G2.com.

I think the modules and ease of use. I like the new dashboards and plug-and-play format. Review collected by and hosted on G2.com.

The security around being able to clearly know when users logged and logged out of the CE platform. Review collected by and hosted on G2.com.

The out of the box version of Ventiv Claims Premier is very user friendly. It provides all of the basic functionality needed for claims adjudicating. Review collected by and hosted on G2.com.

There is not a lot that I dislike about Ventiv claims. I would say one thing would be that because it does offer a lot of functionality out of the box there are some features that can be changed because it would affect the application for all users. Review collected by and hosted on G2.com.

I LIKE THE EASE OF USE. THE CUSTOMER SUPPORT IS EXCELLENT AND THE APPLICATION HAS A NUMBER A GREAT FEATURES THAT WE USE DAILY. Review collected by and hosted on G2.com.

THERE ISN'T MUCH THAT I CAN SAY I DISLLIKE ABOUT VENTIV. Review collected by and hosted on G2.com.