RingCaptcha Reviews & Product Details

It just works like I need it to. I tried to build my own system and our delivery rates were horrible to certain places, but RingCaptcha hits nearly 100% to everywhere in the world. My only wish is that I found them sooner so I wouldn't have wasted my time trying to do it myself. Review collected by and hosted on G2.com.

So far, there isn't anything I dislike about RingCaptcha. Review collected by and hosted on G2.com.

Looks great and works with ease when their systems are working fine. Review collected by and hosted on G2.com.

There is a constant failure in delivery of SMS. It's blamed on users not inputting their codes in the app, however my messages sent per day and confirmation rate remains pretty steady, with spikes in failures - showing downtime.

I'll get no complaints from users, then for 2-3 days my support queue will be filled with users complaining that no confirmation codes are being received. This is my main complaint. Another time they had almost 2 days of downtime where their widget didn't even show - after chasing them up, they told me they were performing maintenance - yet informed nobody via email.

The next issue is they they've double billed me multiple times. If I didn't spot it on my bank, they wouldn't have notified me as it certainly doesn't show in my balance. I'm made to reach out multiple times and chase up with with these problems - with my support messages usually left on "Read". An apology for any of the above would have been appreciated, but not being overbilled and the system just working would be better. Review collected by and hosted on G2.com.

This software is easy to use with simple dashboard, and most of all the integration process is very smooth and support services are really awesome. Whenever we sent support requirements, you resolved that promptly which is very good. Review collected by and hosted on G2.com.

The only thing I feel can be a drawback is the pricing plan which is a bit high and needs to be considered regulating for small companies. Review collected by and hosted on G2.com.

We really like the way RingCaptcha works as it helps our business a lot. RingCaptcha is a unique platform to onboard users and get them instant notification about various events and actions.We are getting more verified users into our system by integrating RingCaptcha. It is very easy to integrate along side with other with system Review collected by and hosted on G2.com.

the number of of messages sent should be limited and precise Review collected by and hosted on G2.com.

Ringcaptcha is probably one of the best SaaS company I know what actually capitalizes on the service part of SaaS.I like how elaborate and comprehensive their responsiveness yet they manage to make it simple for us to understand and the execution was easy Review collected by and hosted on G2.com.

I guess the spam filters can be limiting but it's like a 2-edged sword. It's helps with fraudulent access and though I trust they know what they're doing. Review collected by and hosted on G2.com.

I like that the user/customer doesn't have to be a coding genius to be able to integrate it. That's what impressed me so much. The integration process was smooth and seamless. I hate it when I try to integrate something and have to go back and forth with customer support. This wasn't the case with Ringcaptcha. Review collected by and hosted on G2.com.

As long as it keeps serving its purpose, I really don't have problems. Review collected by and hosted on G2.com.

The best thing that we used was the text messaging to our customers. Not everyone check their email everyday and emails tend to get lost, but most people carry their phones with them. Review collected by and hosted on G2.com.

The pricing formatting wasn't very good. It was too expensive for a small business to afford. Review collected by and hosted on G2.com.

I use it to multi task. I can go about doing different task or focusing on clients while the RingCaptcha software handles the rest. Review collected by and hosted on G2.com.

Nothing specifically. Everything has been fine since I have been using it. Review collected by and hosted on G2.com.

Their incomparable services

Their ease of usage and their attitude towards any suspicious log in into our server Review collected by and hosted on G2.com.

Sometimes their unmeasurable SMS do disturb but they are still the bestj Review collected by and hosted on G2.com.

The fact that it helps us reach out to our customers faster and easier via text message makes us opt for Ringcaptcha. It makes customer engagement easier, prompt and most importantly at a friendly cost. Review collected by and hosted on G2.com.

The non-toll free customer service. Calling an international number can be quite expensive especially when one has myriad and urgent issues to resolve. Review collected by and hosted on G2.com.