Top Rated Rezdy Alternatives
Rezdy is more flexible customizing reservation options, and easy to use, you just have to understand how it work. Review collected by and hosted on G2.com.
They should have better-personalized attention or offer lowest prices; they should use a support agent assigned modality. Review collected by and hosted on G2.com.
9 out of 10 Total Reviews for Rezdy
Overall Review Sentiment for Rezdy
Log in to view review sentiment.
The Rezdy mobile app's Manifest is a very functional way to check people in and contact missing guests. A nearly flawless way to handle that part of my job. Review collected by and hosted on G2.com.
The mobile app does not have functionality to change events times, close events, or change guest status to anything except for "no show." Need to log in through a browser to do the rest. Review collected by and hosted on G2.com.
Rezdy allows us to ensure that our client customers are able to easily prebook the experience-based services our client offers - all with some of the best customer support we've ever worked with! Review collected by and hosted on G2.com.
The initial learning curve can be a bit daunting, but once thing's are setup, it only takes minimal regular maintenance to keep the system flowing very smoothly. Review collected by and hosted on G2.com.
The dashboard that allowed us to see the schedule at a glance was very useful. Management of different types of products was also very good. Review collected by and hosted on G2.com.
The platform began to change with new updates being rolled out in 2020-21 and I found it actually lost some function, for us anyway, a small tour company. Review collected by and hosted on G2.com.
Rezdy helps one of our clients with very particular scheduling needs mange their business with ease. Review collected by and hosted on G2.com.
Some key features are more challenging to use than other products we tested (specifically connecting repeating time slots at odd hours). Review collected by and hosted on G2.com.
I like the volume of what Rezdy can do. The number of functions that can be used, added, subtracted to make the process of booking customers in are incredible. Rezdy also has a huge hard drive that can hold a very large number of contacts. As the system continue's to be used, the more it holds, and it still works great. Review collected by and hosted on G2.com.
What I have found I dislike about Rezdy its speed. The system is very slow compared to other programs I have used. It could also be the work computers that are slow and not just the program but this has been my experience. I also have found that Rezdy can be very inaccurate when it comes to added up how much someone is required to pay. We have to always have a calculator handy otherwise it's very easy to incorrectly charge someone. Review collected by and hosted on G2.com.
Rezdy is pretty scaleable for most tour providers. It has good basic functionality, and is relatively easy to set-up and use. The team took it onboard easily. Review collected by and hosted on G2.com.
New developments are slow and often very obvious missing functionality takes for ever to be considered important enough to be developed. There are a lot of configuration settings and they can be a little fragmented. Company does seem more sales oriented than developing their product. Review collected by and hosted on G2.com.
I like the ability to track bookings through various means, including manifest view, order status, customers, etc. It's useful to track bookings for our small company because we aren't dealing with thousands of customers (more like hundreds). I like that it calculates payments well for you and is very customizable. Review collected by and hosted on G2.com.
Too many weird glitches!!! Sometimes if you change payment history or you adjust the balance, it can throw off the entire order and Rezdy won't be able to calculate it right anymore. I also think it's not very easily navigatable. It's quite a clunky software and there are a lot of weird workarounds that I have to do. Review collected by and hosted on G2.com.
